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An experienced events planner with a proven track record of  organizing, directing and overseeing program events. A team builder who maintains  trusting and open relationships, coordinates projects, and is organized and accurate.  Expertise includes marketing, providing outstanding customer service, and logistical knowledge in hosting events in various venues.  Strengths include attention to detail as well as excellent organization and presentation skills.  A multi-tasker and motivator who uses good judgement to efficiently handle databases, technical support, presentations, correspondence, and information.  Knowledgeable and proficient in computer applications including Microsoft Word Suite, Raiser's Edge, and QuickBooks. Effective  writing and verbal communication skills 

Professional Experience

20162017

Administrative Assistant

Carlson Rezidor Hotel Group

Assisted Human Resource Director, Senior Director’s, in calendar management, expense reports, travel arrangements and Power Point presentations. Supported internal department activities related to recruiting for customer care and reservations. 

  • Scheduled meeting rooms and coordinated special projects. Planned and executed on-site client visits, agendas, catering, flowers, on/or off-site reservations, document preparation, and pertinent internal communication.
  • Maintained accurate records in various systems; processed and paid invoices including coding corporate accounts; maintained and processed department credit cards and employee incentive compensation program.
  • Sustained office records, files and contracts, spreadsheet preparation, data gathering, agendas, minutes.
  • Proctored required tests for hiring, updated job descriptions and input periodic employee interviews. 
  • Prepared data provided by other directors into communication pieces and presentations using Excel and PowerPoint.
  • Acted as team leader supporting campus wide events, coordinating volunteer participation (i.e. community project, company picnic, Employee Health and Safety Fair).
20142016

Foundation Development Associate

CHI Health Foundation Mercy

Supported and assisted Operations Directors, campus Presidential Communications Operations office and service line leaders.

  • Collaborated with Division Vice President Philanthropy to initiate and implement a comprehensive and strategic annual fundraising plan to meet hospital income goals.
  • Seamlessly planned and executed events:  Professional (Heritage Awards Dinner, Earn Your Scrubs) Social (Nurses Alumni Reunion,) and Fundraisers (renovation of McDermott Mental Health facility).
  • Fostered effective partnerships with key constituents resulting in a $5,000 increase in Annual Giving campaign.
  • Secured over $1300 in gift annuities with direct mail appeals and integrated social media channels in collaboration with the Foundation.
  • Wrote and awarded over $31,000 in grant dollars.
  • Developed effective social networking outreach  communication pieces and brochures to educate and involve internal/external constituencies regarding renovations of McDermott Mental Health Facility. 
  • Recruited over 60 community leaders to participate in the quarterly “Earn Your Scrubs” program.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Coordinated fundraising and donor communications promoting and selling t-shirts for the Oncology Department.

    20132014

    Member Engagement Specialist

    Council Bluffs Chamber of Commerce

    Assisted the Chief Executive Officer and Vice President of Operations in growing Chamber membership and retention of existing members. 

    • Promoted goals and objectives of membership by fostering positive relationships with members, the community and other organizations.
    • Seamlessly planned and executed events, Professional (Membership Drive, Prime Time Showcase) and Social (Business After Hours, Coffee & Contacts) for a range of clients.
    • Developed effective social networking: Chamber Member of the Month Spotlight in collaboration with Channel 17, Business After Hours, Coffee and Contacts, weekly networking group and Members Edge Program.
    • Hosted first new membership drive, increasing goal by 8% (170 to 225 new members).  
    • Built and maintained an 86% retention plan for the year.
    • Created new Signature Event for networking called “Prime Time Showcase” with 98 vendors and over 200 participants; Coordinated weekly business networking group .
    • Served as primary contact for all vendors maintaining strong relationship.
    • Oversaw a team of volunteers, vendors and event contributors including, photographer, caterers, and set up.
    20042013

    Program Director Membership, Health and Wellness

    YMCA of Greater Omaha, Council Bluffs YMCA

     Supported and assisted Executive Director.   Promoted member and community incentive and engagement programs, resulting in greater sales growth, retention and member satisfaction.

    • Implemented YMCA market strategies while increasing membership through continuous sales efforts.
    • Directed planning and execution of events including meetings and fundraisers (Black Squirrel Triathlon,$16,000 for  Strong Kids Campaign).  
    • Developed effective social networking outreach and managed radio and print ads to promote events: Valpak, Channel 17, Daily Nonpareil.
    • Created and maintained positive relationships with members and corporate sponsors; utilized public relations and communication avenues to promote YMCA values and benefits.
    • Utilized management skills to recruit, hire, training and evaluation of fitness, wellness and customer service personnel; ensured scheduling and payroll for approximately 35 employees.
    • Wrote and secured over $1,000 in Grant Dollars for YMCA’s Moving for Better Balance program.
    • Demonstrated expertise in compiling fiscal data and assisting in preparing reports for financial and statistical budgets establishing long-range programs and sales goals. 
    • Served as primary contact for all vendors maintaining strong relationships. 

    Education

    Associate of Science in Business Management Iowa Western Community College, Council Bluffs, Iowa Associate of Science

    Iowa Western Community College, Council Bluffs, IA

    Skills & Certifications

    Grant Writing Certificate, University of Nebraska at Omaha, Omaha, NE, 2016

    YMCA of the USA, Council Bluffs, IA, Facility Trainer in T'ai Chi, 2010-current.  Certified other instructors within U.S.

    AFFA & NETA Personal Trainer & Group Exercise Instructor, 2000-current

    Other certifications in Yoga, Body Pump, Zumba, Pilates and others.

    Community Involvement

    Rotary Club (4 years), Wings of Hope  T’ai Chi instructors (3 years) Council Bluffs Leadership Class XXIII  (5 years), YMCA of the USA faculty trainer (8 years)

    Volunteer Activities

    Iowa Western Community College ( Black Tie Scholarship Committee, Human Resource Advisory Committee ( 7 years) Arts Center Usher  (2015 - present)    Keep Council Bluffs Beautiful Committee (6 years), Appointed to volunteer for ICAN (6 years).      Disaster/Emergency Planning (COAD) (4 years).  Chamber Ambassador for ribbon cuttings (3 years)