Optimize SP work processes to improve productivity. Manage and lead a variety of projects. Coordinate with internal business users and external consultants.
- Project: Enterprise Asset Management System Implementation
- Aug 2013 - Current
- Data migration and data analytics track lead - delivered 43 management/operational reports that track regulated/business KPI. Automated SPPG reporting process and saved 300 man days per year.
- Testing lead - successfully led a team of more than 200 testers to conduct UAT. Testing scope covered 90% of business scenarios in SPPG. UAT completed within given timeline and exited with zero defect.
- Business Process Review Co-lead - Simplified planning and project administrative processes by eliminating 51% of the manual steps, which addressed 85% of business pain points.
- Project: Review of Productivity Measurement
- Jul 2015 - Feb 2016
- Practiced time motion study technique to review 24 work processes in SPPG.
- Identified the down time in each process and developed new KPI and work procedures for relevant sections.
- Total process cycle time is reduced by 23%.
- Project: Improvement on Network Reliability Model
- Feb 2013 - Aug 2013
- Analyzed past ten years failure statistics to create a mathematical model for network reliability.
- This model was adopted by relevant business sections and used by senior management. Accuracy of forecasting was improved significantly.