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Summary

Strategic operations leader with extensive experience advising executives and driving cross-functional business initiatives that enhance transformation, operational efficiency, and stakeholder engagement. With expertise in strategic planning, program execution, change management, and governance, I have successfully led initiatives across SaaS, accelerator programs, and global teams. Skilled in Agile, Waterfall, and PMI methodologies, I have a track record of enhancing stakeholder relationships, integrating innovative systems, and delivering measurable business outcomes. I designed a tech-focused business accelerator, resulting in 35% revenue growth and 67% grant funding success. Additionally, I led strategic fundraising initiatives that secured over $100K in revenue and increased membership by 50%. Partnering with C-suite executives, I have driven organizational alignment, streamlined operations, and improved efficiency, reducing project delivery times by 58%. I hold a Master of Science in Project Management (3.9 GPA) from Northeastern University, specializing in Leading & Managing Technical Projects, and am seeking a leadership role collaborating with C-suite executives to drive strategic growth, foster operational alignment, and deliver measurable impact. 

Work Experience

Steamboat Road Consulting
20232025

Strategic Project & Business Consultant

  • Spearheaded cross-functional project management efforts using Agile, Waterfall, and PMI best practices, reducing delivery timelines by 58% while driving strategic initiatives and improving operational efficiency across teams.
  • Partnered with C-suite executives to align strategic priorities, ensuring seamless program integration into business operations, resulting in a 35% improvement in operational efficiency.
  • Led tech-focused business accelerator development, supporting participant companies to achieve 35% revenue growth, with 67% securing grant funding, 50% obtaining investment funding, 40% growth in part-time jobs, 10% growth in full-time roles, and all participants expanding production capacity within 12 months.
  • Designed and facilitated executive-level training sessions to enhance leadership engagement, improve decision-making capabilities, and drive strategic alignment across stakeholders.
  • Mentored junior project managers to foster a culture of continuous improvement, increasing team efficiency and boosting project execution quality.
  • Collaborated with SaaS client to refine go-to-market strategy and enhance product positioning, resulting in a 20% increase in user acquisition.
People's United Bank
20192022

Business & Community Liaison

  • Collaborated with the Market President to design and implement communication strategies, enhancing cross-departmental alignment and increasing operational efficiency.
  • Directed multi-departmental marketing and sales campaigns in partnership with corporate and community relations teams, driving improved brand engagement and strengthening stakeholder relationships.
  • Developed comprehensive communication strategies for relationship managers, leading to higher customer satisfaction and more effective service delivery.
  • Spearheaded change management initiatives, aligning operations with business objectives, and improving cross-functional collaboration, organizational agility, and departmental efficiency.
  • Oversaw a $200,000 budget successfully by achieving 20% cost savings while maximizing resource utilization and operational effectiveness.
  • Supported Salesforce integration for team workflows, ensuring enhanced adoption rates, optimized internal processes, and increased system uptime.
University of Southern Maine Foundation
20172019

Assistant Director of Community Engagement (2018 - 2019), Events & Communications Manager (2017 - 2018)

  • Revitalized the corporate relationship program, achieving a 400% increase in revenue and generating profitability for the first time by securing over $100,000 in revenue and increasing membership by 50%.
  • Spearheaded the design and execution of the university's largest annual fundraising event, managing a $200,000 budget; exceeded fundraising goals, achieved a 9.5/10 attendee satisfaction score, and established the event as self-sustaining.
  • Led a team of 15, including contractors, to execute high-impact projects and events; fostered a servant leadership culture that boosted team efficiency and enhanced collaboration.
  • Provided strategic updates to senior leaders such as the Foundation President, University President, and VP of Engagement to secure timely approvals for successful project implementation.
  • Instituted structured processes and digital integrations for alumni and corporate relations, enhancing stakeholder engagement while improving donor retention through streamlined communications.
  • Championed innovative fundraising technology solutions to optimize operational workflows, reducing project timelines by 15% while increasing long-term donor commitments through a sustainable funding pipeline.
Maine Association of Nonprofits
20152017

Training Program Manager (2015 - 2017), Program Coordinator (2014 - 2015)

  • Built and maintained partnerships with over 100 nonprofit organizations, delivering targeted workshops, leadership development programs, and resources to enhance community impact and improve overall service delivery effectiveness.
  • Strengthened organizational capacity within nonprofits by facilitating tailored leadership development initiatives aimed at driving measurable improvements in program outcomes.
  • Delivered strategic solutions to nonprofits by identifying key resource needs and providing customized access to tools that enhanced their operational efficiency.
  • Coordinated efforts between stakeholders across sectors to ensure alignment on program objectives, fostering collaboration that contributed to long-term success.
  • Evaluated program performance through stakeholder feedback and data analysis, applying insights to continually refine training and development offerings for maximum impact.

Education

Northeastern University, Roux Institute

Master of Science

  • Master of Science in Project Management, Concentration: Leading & Managing Technical Projects

Northeastern University, Roux Institute | GPA: 3.9

Northeastern University

Bachelor of Arts

  • Bachelor of Arts Cultural Anthropology, Minor: Latin American Studies (Magna Cum Laude)

Northeastern University, Boston, MA | GPA: 3.8

Certifications

  • Certificate in Sustainable Business Strategy, Harvard Business School
  • Digital Transformation Certification, University of Virginia
  • Global Work Citizen Badge, Northeastern University

Associations

  • Board of Directors Member, Institute for Family-Owned Business | 2022 - 2025
  • Co-Founder & Co-Chair, Young Nonprofit Professionals Network | 2015 - 2018