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Work Experience

Business Consultant

2019-05Present
Howard Consulting
  • Led cross-functional team meetings with business unit and product owners to identify and define key functional and business-level metrics for building an executive dashboard, facilitating effective decision-making for the Chief Operating Officer.
  • Designed and developed a comprehensive executive dashboard, incorporating key performance indicators to assist the Chief Operating Officer in managing the business effectively and identifying areas for continuous improvement.
  • Conducted Voice-of-Customer (VOC) interviews and market research to identify new market opportunities in the client compliance sector for a major information services provider, resulting in the development of targeted products and services.
  • Performed industry and competitive analysis for a $25B information services provider, gaining insights into the competitive landscape and key players in the compliance market.
  • Conducted secondary market research of the global car care landscape for a $25B US manufacturing client, providing a comprehensive assessment of the adjacent consumer car care market for their international expansion efforts.
  • Led and facilitated cross-functional team meetings, ensuring effective collaboration and communication between stakeholders.
  • Utilized a data-driven approach to identify and prioritize market opportunities, resulting in successful business development initiatives.
  • Maintained clear and concise documentation of research findings and recommendations, enabling easy access and knowledge transfer within the organization.

Business Consultant

2014-112019-04
CoolSpark Partners
  • Conducted comprehensive analysis of business and financial plans, performing rigorous financial underwriting to evaluate firms for viable financial deals, resulting in over $1,000,000 in approved start-up financing.
  • Facilitated training sessions for a diverse audience, consistently receiving "very good" to "excellent" feedback on all training sessions conducted.
  • Conducted needs assessments for over 80 clients, identifying their specific service needs and providing tailored solutions to support their business development.
  • Authored two research papers analyzing different business partnership types and the success of women-owned firms, contributing to the existing body of knowledge in these areas.
  • Maintained consistent formatting and style throughout the work-history section, ensuring a professional and cohesive presentation.
  • Avoided industry-specific jargon, making the points easily understandable to a wide range of readers.
  • Proofread all points meticulously, ensuring they were error-free and conveyed the intended message accurately.
  • Demonstrated a strong focus on quantifiable achievements, showcasing the impact of the work and highlighting capabilities.

HR Manager

2007-062014-10
Virtusa
  • Designed and developed a comprehensive corporate HR strategy and services, aligning HR initiatives with organizational goals and objectives.
  • Implemented healthcare and retirement programs, enhancing employee benefits and satisfaction.
  • Successfully negotiated between top management and working councils/unions, ensuring fair and productive labor relations.
  • Provided coaching and guidance to employees, fostering professional growth and development.
  • Led recruitment efforts, attracting top talent and building high-performing teams.
  • Developed and implemented learning and development programs, enhancing employee skills and capabilities.
  • Maintained consistent and effective communication with stakeholders, ensuring alignment and understanding of HR initiatives.
  • Proofread all HR documentation and materials, ensuring accuracy and professionalism.

Education

Master of Business Administration

20032005
University of Victoria

Bachelor of Business Administration

20012003
University of Victoria