Business Consultant
Jan 2020April 2020
McCauley Pharmacy Group
Private consulting work with McCauley Pharmacy Group
Business Development Manager
Aug-2016Dec - 2019
Uniphar Retail Services
- Identify and present Franchise & Symbol Group offering to potential customers
- Achieved sales of €500k plus generated additional revenue €150k per annum
- Created Strategic Network Plan that identifies the targeted opportunity for Franchise & Symbol Groups
- Grew market share of both Franchise and Symbol Groups by 1.5%
- Developed and maintained a Business Development Tracker for the Symbol Group & Franchise Model
- Issued monthly reports and presented monthly updates on status of pharmacy recruitment versus the business targets
- Liaised with the Uniphar Sales Team to agree targets and follow up on leads generated
- Worked with wider team to ensure successful onboarding of customer
- Developed the marketing material that supports the recruitment and promotion of the Symbol & Franchise Group to community pharmacy
- Ensure all legal contracts are completed and signed appropriately
- Liaise with the prospects legal team during the contract stage of negotiation
Business Development Executive (Pharmacy)
Nov-2015July-2016
Uniphar Wholesaler
- Key Account Management of all primary accounts within assigned territory
- Managed €10 million worth of business within territory
- Achieved sales growth of 18% of territory value
- Prepared and implemented business plan for territory
- Provided weekly and monthly analytical reports on sales, market activity and competitor activity
- Managed and utilized CRM database
- Build strong working relationship with customers to support and negotiate where necessary
Business Development Manager (Care Services)
Jan -2014Nov-2015
Lloyds Pharmacy Ireland
- Responsible for generating sales within assigned healthcare sectors
- Achieved 110% of targets given
- Key Account Management of existing customer base
- Prepared and submitted business tenders within specific timeframes/deadlines
- Developed and managed a specific sales strategy
- Managed entire sales process and pipelines of strategic targets identified
- Reported and presented to Board of Directors and Management
- Developed a clear understanding of the customers’ business needs and ensure these are met
- Maintained a comprehensive knowledge of the market and adapted quickly to changing market needs
- Build and network with strategic partners in the industry
- Organise events to capture new prospects and elevate position within the marketplace as industry leaders
Lloyds Pharmacy Blackrock SC, Blackrock Co. Dublin
July-2012Dec -2013
Store Manager Flagship European Pharmacy Network Store
- Managed a large team and store with over €2million turnover per annum
- Managed the rebrand of the store becoming Irelands flagship store
- Coached individual team members on behaviours that will lead to sales and improved customer experience
- Provided guidance to the team to help them understand sales data to maximise sales opportunities
- Coached and mentored team members with specific plans
- Lead team through store refit and ensure team is fully briefed and ready to implement the vision of the European Pharmacy Network
- Conducted site visit on England's European Pharmacy Network, to analyse and gain insights into implementing concept in Ireland
- Ensured sales targets and KPI's are driven and achieved
- Build relationships with key suppliers such as Chanel, Clinique, Estee Lauder, Lancôme and Dermalogica
- Ensure these luxury brand standards are executed
- Project Manage relocation of current store during refit and liaise with the Project Management team of the new stores
- Ensure exceptional level of customer service standard is achieved
Store Manager
March -2008July -2012
Lloyds Pharmacy, Charleville, Co. Cork
- Day to Day running of the Store
- Meeting Targets in Retail & RX
- Implementing & Maintaining Company Core Values
- Utilizing KPI’s to achieve goals & targets
- Development of team’s skills
- Develop strong relationships in the community to drive sales
- Developing the brand awareness in Charleville & surrounding areas.
- Analyzing sales of Retail & Rx, and developing plans to grow them for the year ahead
- Deal with HR and Performance Management issues
- Implementing Health & Safety policies.
Cosmetic Counter Manager
Sept-2006March 2008
Horgan’s Pharmacy, Charleville
- Responsible for day to day running of cosmetic counter
- Build up sales & meet company targets on Decleor range
- Winner of the Decelor Cosmetic Counter of the Year 2007
- Developing a client list, and organizing promotions with Decleor
- Organizing promotional events in store & on cosmetic counter
- Merchandising cosmetic counter & other areas of the store
- Cash management & lodgments
Sales Assistant
Nov-2005May-2006
Amore Boutique, Charleville
- Advising customers on various styles, colour co-coordination & accessories
- Cash management & lodgments
- Employment ceased due to closure of business
Self Employed
Nov-2001May-2006
BA (Hons) Business Degree
20122015
Beauty & Body Therapy. ITEC, CIBTAC, & CIDESCO
19992001
Leaving Cert- 5 honors
19931999
Scared Heart Secondary School, Clonakilty, Co. Cork