Highly dedicated and experienced Media Communications Specialist of 5+ years establishing business- to- business relationships and ensuring public safety and customer service.
Professional experience
08/2024Current
Benefits Administrator
ADP
- Contract position managing 40+ daily B2B client accounts executing benefit management and creation using Workday, Cloud systems, Sap, and Oracle.
01/202407/2024
GI Customer Service Representative
U.S Department of State
- Government contract position handling 100+ daily DOS calls in an inbound call center with appointment scheduling.
- Operated online navigation, SAP, system navigation, and utilized an online knowledge base, email system to assist callers on international and national policies, procedures, and regulations.
03/202203/2023
Executive Administrator
Trajan Wealth
Gilbert, AZ
- Performed day-to-day office administration tasks including but not limited to notarizing and preparing legal documentation, tracking expense reports, updating inventory logs, assists in maintaining over 200+ B2B and individual client accounts, data entry, Salesforce CRM, Microsoft, proper use of company credit card, company event hosting, and estate planning.
- Responsible for depositing/managing amounts ranging $500,000 - $1 million daily with experience in VeoOne and managing client accounts.
03/202103/2022
Assistant Editor & Admin PR
P.I.F.F Magazine
Phoenix, AZ
- Performed daily business/clerical operations, including finance, financial and non-financial reviews/reports, profits and loss, budgets, and data entry.
- Managed and represented 35+ individual talent and B2B clientele accounts with media sales/buying, content creation, event management, coordination, media strategy and analysis, media kits for high profile projects, social media marketing/ management, increased engagements, advertising, and SEO analytics, creation, and management.
10/202003/2021
Security Officer Special Units
AZ State Prison Hospital
Phoenix, AZ
- Contract govt. position, performed unit searches, 10+ weekly mail inspections, daily monitoring, verified 200+ badging/credentials, and patrolled buildings.
- Operated CCTV equipment, COP radios, X-Ray, scanners, wands, ancillary equipment, and company patrol vehicles.
- Gathered information, observed, logged DAR/Incident reports, and filed incident reports to successfully manage complaints.
- Knowledgeable on 10-codes, NVCI and defense training, CPR, First Aid, AED, Blood Borne, phonetic alphabet, and FEMA IS-100.C, 700.B, and 200.C.
12/201810/2020
Aviation Security Officer
Covenant Aviation Security
- Inspected, monitored, and searched 300+ vehicles for illegal/prohibited items entering the tarmac and airport.
- Followed Phoenix Police Department, Air-side operations, FBI, Secret Service, and other company directives.
Education & Certifications
05/2023Present
Bachelor of Science + Certificate in Media Communications
Full Sail University
Media Communications & Technologies | Media Entrepreneurship | Intellectual Property | Graphic Design & Communications | Integrated Marketing | Media Sociology | Web Design | Advanced Video and Audio