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Summary

Dynamic administrative assistant with eleven years experience in the home furnishings industry.  Expertise in payroll, training and development, accounting, and customer service.  Self-starter, organized, and reliable with a superior work ethic. 

Area of Expertise

·      Customer Relations

·      Accounts Payable


·      Payroll


·      Loss Prevention


·      Training and Development

·      Time Management

·      Scheduling

·      Travel Arrangements

Work experience

20152017

Store Accountant/ Administrative Assistant

Ikea US East LLC
  • Processed Accounts Payable in a timely manner to ensure the vendor was paid on time.
  • Prepared and executed monthly journal entries including accruals and adjustments on time as part of the month end closing procedure. 
  • Ordered and maintained general office supplies and equipment. Instituted a tracking log for supplies for newly hired staff.
  • Followed up with managers and kept track of any orders placed on the purchase card.  Provided backup documentation and filed accordingly.
  • Reconciled hours and payroll information via audit. 
  • Ensured timekeeping, payroll and personnel paperwork impacting pay and/or benefit hours were communicated to central payroll. 
  • Verified paychecks to ensure accuracy in conjunction with central payroll. 
  • Ensured that paychecks were processed and delivered by the appointed time. Improved payroll function by creating a log for loss prevention.
  • Reviewed, reconciled and analyzed accounts and transactions in the general ledger. Errors were researched and reported to the service office accountant.
20062015

Lighting and Home Organization Manager

Ikea US East LLC
  • Met sales and payroll targets through effective forecasting and scheduling. 
  • Maintained appropriate staff levels to ensure customer satisfaction. 
  • Presented  a high standard for visual excellence by continually updating powerful merchandise displays. 
  • Maximized associate potential through performance training and yearly evaluations. 
  • Developed and maintained professional relationships with customers and all levels of associates throughout the store and company.
  • Maintained efficient and accurate flow of merchandise to the selling floor.
20012006

Assistant Manager

Talbots
  • Identified, coordinated, and communicated business opportunities.
  • Developed and executed seasonal internal marketing strategies.
  • Provided leadership through personal example for excellence in customer service.
  • Established a monthly newsletter that reached 600 core customers and increased store sales.
  •  Analyzed business trends and scheduled staff accordingly.
  • Planned, organized, and executed merchandise displays to maximize effectiveness.
  • Conducted timely associate reviews to reward associate performance effectively and counseled any performance issues to resolution.

Education

19941996

Georgia Perimeter College

English and Literature 

19931994

Kennesaw State University

English and Theater