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Martyna Ambroziak

Experienced Customer Service Agent

Work History

09.2016present

Customer Service Associate

Diesel Service, Siedlce

- responsibility for the flow of documents in the company
- the current cooperation with external accounting
- preparation of documents written in Polish and English
- contact with suppliers and buyers
- e-mail services

06.201508.2015

Researcher

Webspirit Sp. z o.o., Krakow

Irish company with an English speaking environment.

- working with CMS system,
- providing team with detailed analyses,
- implementing new solution required to improve customer service with cooperation with development team.


Customer Service Manager:
- leading a group of six people,
- taking care of high level of service.

06.201408.2015

Customer Service Agent

Webspirit Sp. z o.o., Krakow

Irish company with an English speaking environment.
- moderation of English websites using CMS,
- providing technical support for site's members,
- troubleshooting members' problems.

11.201105.2012

Customer Support

Home Broker S.A., Siedlce

Phone customer service

Education

20132016

Master of Arts in Librarianship and Information Science

Jagiellonian University, Krakow

activities: The Chair of the Student Research Group at the Department of Librarianship and Information Science

20082011

Bachelor of Arts in Teaching English as a Second or Foreign Language

University of Natural Sciences and Humanities, Siedlce