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Summary

Motivated and ambitious undergraduate student with proven leadership academic and cross-functional skills seeking a career opportunity   in Supply Chain Management/ Marketing  focused on achieving organization goals and building my career in a dynamic learning environment. 

Education

University of Arkansas- Fayetteville
Graduation May 2025

Sam M. Walton College of Business

  • Bachelor of Science in Business Administration
  • Major: Supply Chain Management; Minor: Marketing
  • 3.5 Cumulative GPA

Work experience

HogEye, Inc. Fayetteville, Arkansas
January 2025Present

Sales and Business Development Intern

  • Assisted with responding to customer inquiries through phone, email, or chat to ensure prompt and efficient service.
  • Helped process  orders, returns, or exchanges, ensuring accuracy and timeliness.
  • Learned and communicated product details to customers to help address their questions or concerns effectively.
  • Support in resolving customer complaints by providing solutions or escalating issues to senior team members as needed.
  • Assisted in collecting customer feedback to help inform product or service enhancements. 
  • Collaborated with the team to identify and implement ways to improve the customer experience
Jessica Nixon Interior Design Studios, Austin, Texas
June 2024August 2024

Logistics Coordinator Intern

  • Assisted in scheduling and tracking the delivery of furniture, decor, and other design materials to model homes.
  • Communicated with vendors and transportation companies to ensure timely deliveries.
  • Oversaw transportation and shipping logistics, ensuring on-time delivery and minimizing disruptions.
  • Help monitor and manage inventory levels of design materials, furniture, and decor in warehouses.
  • Assisted in the setup, assembly, and organization of showroom displays, ensuring visually appealing layouts
  • Transported and delivered parts to worksites and storage units
Lake Austin Marina, Austin, Texas
March 2021August-2023

Customer Service Associate

  • Maintained a high level of professionalism and customer service, ensuring a positive experience for every customer
  • Developed effective time management skills, adhering to routes and schedules to consistently meet delivery targets
  • Adapted quickly to changing circumstances and handled unexpected challenges with ease, ensuring smooth and efficient delivery operations
  • Maintained clear and concise communication with customers, providing updates on delivery status and addressing any concerns or inquiries promptly
  • Helped train new and incoming employees on day to day operations 

Leadership Experiences and Community Service

  • Kappa Alpha Order
    • Head Recruitment Chair of Texas (2022-2023)   
  • Red Cross Blood Drive 
  • Community First
  • ASPCA (American Society for the Prevention of Cruelty to Animals)
    • Volunteer 

Technical and Relevant Skills

  • Microsoft Office: Excel; PowerPoint; Word; Outlook

  • Virtual Meetings: Zoom; MS Teams

  • Salesforce CRM

  • Tableau Data Delivery Platform

  • Customer service and engagement

  • Presentation and Communication skills

  • Project and Time Management

  • Servant Leadership style