Digital Marketing and Communications

• Developing Crisis' high value audience storytelling through multimedia assets. Including webinars, video content, live events, arts projects and interactive digital assets.

Campaigns and Publications

• Developing a suite of assets for Corporate partners and Philanthropists including case for supports, proposals, policy blogs and funder reports
• Working with freelance designers to create high value supporter assets
• End to end planning and delivery of annual Crisis at Christmas Campaign and Charity of the year Corporate Partnership offer.

Process Development

• Developing Agile working systems to streamline engagement plans
• Digitalisation of donor reporting
• Testing engagement strategy, and implementation of new supporter newsletters
• Supporter insight development through surveys and interviews

Report and Proposal writing

• Maintaining day-to-day communication with regional teams to evaluate project reports and grants management
• Identifying, securing and managing support through grant applications major donor, statutory and trust funding
• Producing and distributing annual stakeholder report by country
• Bespoke Corporate, Trust and Foundations and Major Donor reporting.

Relationship Management

• Donor relationship journey- Solicitation via 1-1 meetings and at events, creating bespoke proposals with asks upwards of £250,000.
• Supporting donors through "In Aid of" events
• Frequent touchpoints throughout the year and in lead-up/follow-up to events 

 Communications and Digital Media

• Mapping annual donor communication plan 
• Content and Design (InDesign) for Case for Support, Annual Review, Newsletters
• Content creation for website and Intranet
• CRM integration with Pardot and Mailchimp set-up

 Process Management

• Project managing Salesforce/NPSP migration. System testing
• Data input and analysis for Quarterly reports and Trustee meetings
• Salesforce Super-user and team GDPR lead

 Prospecting, Due Diligence and Development

• Prospecting research for new streams of income and supporters
• Due Diligence background research for approval committee (World Check, Wealth X database)
• Pre-event Prospecting and briefing prep.
• Co-ordinating Stewardship touch points with donors (welcome, thanking and event invitation) and planning Stewardship, Engagement and Recognition Events

• Outcomes Research- work with Regional offices to support the implementation of outcomes research by all operators.
• Social Value- main lead on development, delivery and analysis of social value work with PriceWaterhouse Coopers.
• Satisfaction Surveys- Qualitative and Quantitative Research and analysis to support the wider Research agenda. (Using Qualtrics)
• Relationship manager for external clients and collaborators 
• Coordinating regular progress updates to key stakeholders, including the drafting of publications for specific stakeholder groups 

 Philanthropy Finance

• Ensure timely and accurate delivery of donor payment requests, receipts, and invoices. And follow-up/chasers for outstanding payments
• Supporting Pipeline and Risk Profiling report every quarter

Fundraising Administration: Drafting letters, preparing and editing publications and reports, Development Group Advisory Board administration, event support, seasonal mailouts and producing surveys. 

Database management:

• Raisers Edge- Supoorter data management 

Campaigns and Advocacy:

• Project managed Emergency Appeal from inception to delivery
• Preparation of Farm Africa's attendance at Food Matter's Convention
• Development of new business and networking paper for Community Giving

Fundraising and Donor care:

• Volunteer speaker training
• Writing RAG partnership applications with London university fundraisers.

Staffing:

• Overseeing on-boarding of field staff 
• Co-ordination of pre-departure Field Staff briefing and training

Field Logistics:

• Recording field communications and equipment logistics to internal dashboard
• Pre-departure documentation and submitting to relevant government bodies

Overseas Projects:

• Monitoring and evaluating overseas project activities through reporting systems and regional support calls
• Collating and proofing quarterly reports
• Preparing and delivering FCO briefings for international staff

Outreach & Events:

• Presenting at volunteer recruitment sessions at Universities and Schools across UK.

• Supporting Individual Giving team: Responsible for generating income, funding and charitable donations to support the work of the Museum.
• Personally engaged with potential peers and high profile supporters of the Museum at cultivation events, soliciting their support and donations/grants.
• Promoting and working special events and exhibitions held at the museum, including‘ Science Lates' and Lectures.