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Summary

Innovative user experience designer with over eighteen years of experience spearheading projects that leave a lasting impact on digital products. Portfolio of over thirty projects demonstrating versatility in a wide range of industries and digital platforms.

Work experience

Director Of User Experience

01/2022Present
Arab African International Bank
  • Participated in the digital transformation of the bank ecosystem, including 3 mega projects, which are tokenization, eKYC, and digital onboarding.
  • Spearheaded the core activities of the digital rebranding, including a complete system for design that improved the design efficiency by 50%.
  • Crafted a cohesive design strategy for the digital branding, resulting in a unified visual language that increased brand recognition by 25%.
  • Managed and expanded a team of 12 designers, fostering a culture of ownership, continuous development, and team collaboration.

User Experience Consultant

02/202012/2021
Orange Innovation Egypt
  • Spearheaded the localization of the design language into Arabic, which served more than 50 designers from more than 8 different Arab countries.
  • Helped over 20 designers to implement the best practices and approaches in user experience.

Head of UX

06/201901/2020
Arabian Systems
  • Delivered compelling design solutions for the drivers app, driving a 35% conversion rate increase through automating the drive assignation.
  • Initiated a data-driven design approach, leveraging user analytics to inform design decisions, which improved the conversion funnel by 20%.

User Experience Consultant

09/2018Present
Toptal
  • Guided over 20 startups in defining the value proposition and delivering their MVPs to market, including market research, user-centric experience, usability testing, and visual interface design.

Product Experience Manager

06/201805/2019
Fly365
  • Revamped the experience of the search funnel, which improved sales by about 40%.
  • Launched 3 new stores in 4 months, which increased the sales by about 70%.
  • Improved the user traceability by implementing funnels & events on Google Analytics.
  • Oversaw the entire product life cycle, starting with strategic planning.

User Experience Lead

11/201304/2018
Shift E-Business
  • Led a cross-functional design squad to deliver 18 experimental online projects in the FinTech, E-Learning, and E-Commerce sectors.
  • Executed a revamp of an e-learning platform called "CreativeU", boosting user interaction by 55% and contributing significantly to daily active user growth.
  • Participated in the transformation from Waterfall to Agile within a scope of 6 months.

Senior UX Designer

11/201107/2013
Bright Creations
  • Delivered a wide variety of online projects involving UX & UI design for startups and large corporations such as Google, Porsche, Inzaj, and Nice within a scope of 2 years.

Visual Designer

03/200910/2011
Brainstorm Investment
  • Redesigned the interface of the agency website, which received the "El Rameh" award in 2009 as "Best Website Design".

Flash Designer

09/200602/2009
Radius Agency
  • Managed the integration project between a Flash frontend and PHP backend, which allowed the company to increase the sales by 70% in 2008.

Education

Bachelor's degree

20012006
Faculty of Commerce, Cairo University