Download PDF

Michael Ortiz

Proven SCM Solution Architect

professional summary

23+ years of global, results-focused experience involving supply chain management, manufacturing, logistics and transportation and related analytical modeling. Strong business partner capabilities, having served in various engagement management roles in both consultancy and industry related positions. Previous roles include MRP Planner, Production Scheduler, Master Planner, Warehouse Supervisor. Self-starter with ability to excel under minimal direction. Strong business-oriented data analyst skills offering professional expertise in providing solutions for data analysis, coding, and variable information controls. Proven track record across multiple, cross-industry ERP  implementations.  Additional 8 years of dedicated military service that provided the strong leadership and problem-solving skills needed to drive towards reaching any and all objectives successfully.

Work experience

Oct 2014Present

SCM Solution Architect


Practice lead responsible for various firm initiatives in both the SAP and systems-agnostic Manufacturing & Logistics space. These responsibilities include:

  • Development of SCM Assessment framework and facilitation methodologies. This includes defining assessment timeline, resources, workshop schedules; producing deliverable documentation (detailed representation of business processes, flowcharts and recommendations). These templates and assets are then instituted into our go-to-market tools & resources repository
  • Lead RFP efforts for new project opportunities that are related to SAP SCM applications - ECC modules (PP, PP-PI, WM, Shipping, Transportation), SCM        (APO, EWM, TM, GTS) and supporting technologies (RF, WCU, WES, MES). This includes identifying internal team structure, management and delivery of RFP content and orals. Organize and facilitate initial "discover sessions" with client with responsibility for follow up and scheduling of activities/deliverables.
  • Pre-Sales SCM lead that is invited to present "next step" opportunities for current SAP SCM clients during a sales cycle. This includes defining current state SAP business processes, challenges and opportunities; building out "next phase" logistics roadmap; build change management structure, business case and communication plan; produce ROM estimates for budgetary discussions. Responsible for defining an overall solution, providing estimation data, and recommending/positioning the SAP solution(s) for their business.
  • Responsible in maintaining knowledge of SAP SCM upgrades, versions and functionality enhancements. Also includes understanding of 3rd party applications that integrate and support SAP functionalities (e.g. voice technologies, AS/AR systems, load optimization, rate shopping tools, MES, labeling/barcoding technologies)
Jun 2014 Oct 2014

Engagement Manager

Tata Consultancy Services
  • Lead Supply Chain manager engaged in leading client efforts in defining/enhancing their Supply Chain strategies to include building business case, ROI, ROM for both short/long term initiatives
  • Led logistics team in building pursuit materials and delivering presentations to client, to include RFP responses, managing pursuit team, engagement with potential client, orals presentations
  • Develop statistical models that gather and calculate success rates for clients, which included key logistics metrics around warehousing and transportation
Sep 2012Jun 2014

SAP Senior Consultant

  • Lead Supply Chain consultant engaged on SAP-specific projects assisting clients in their strategic Manufacturing, Logistics and Transportation business objectives using SAP Manufacturing & Logistics applications (PP, PP-PI, MM, WM/EWM, TM). This included integration objectives with manufacturing, 3PL's and e-commerce
  • Various roles as lead engagement manager assisting client define short-term and long-term strategic objectives. This included facilitating value stream mapping sessions, utilizing Six Sigma methodologies and tools used in defining current state/conceptual process designs
  • Responsible for leading small teams in delivering rapid deployment solutions using key analytical tools, presenting various business models and providing analytical data.
  • Conducted research to collect and assemble data for databases responsible for design/development of relational databases for collecting data during project design/build phases. Maintained the data integrity during extraction, manipulation, processing, analysis and upload during implementation stages (SAP BODS) to support manufacturing and logistics requirements
Jun 2011Aug 2012

Senior SAP EWM/WM Consultant

Logistar Solutions
  • Lead EWM/WM consultant engaged on SAP Supply Chain projects with specific focus on the successfully strategic delivery of the SCM EWM application. Focal point for making sound decisions related to data collection, data analysis, data security, methodologies and designs
  • Led several projects in the project management capacity; while others providing  business process expertise within the warehouse & manufacturing environment to provide for a strong baseline to support each EWM implementation. This included facilitation of VSM sessions and "risk assessment" of key challenges (FMEA)
  • Supported clients in the US, Mexico and Central America.
Oct 2009 Apr 2011

IT Director/Business Partner - Warehousing & Transportation

Dr Pepper Snapple Group
  • Key strategic leader and business partner supporting the short/long term operational strategic plans for manufacturing, MRO, logistics and transportation using both SAP and 3rd party applications. Had daily interfaces with CXO level executives in providing data chart presentations and coded variables from original data, conducted statistical analysis when required and provided summaries of analysis.
  • Conducted frequent stress tests within warehouse technologies to insure data integrity, network connectivity's and redundancies. Led large project portfolio in delivering successful, cost-saving solutions for the business based on predictive modeling. Introduced SAP HANA to the business in efforts to locate and deliver a leading business intelligent set of tools for operational and strategic directives.
  • Led and managed Six Sigma teams in engineering rapid deployment solutions using methodology tools(Minitab)-providing concrete statistical results(DOE, FMEA, Capability Analysis and Control Charts)-delivering key cost savings in the warehouse, distribution and transportation departments for both US and Mexico locations
  • Managed and implemented a $800K/annual cost savings metrics in the maintenance of all warehouse handheld equipment and procedures. Coordinated strategic partnerships with multiple vendors that included application support, transportation 3PL's and software integration partners.
May 2007Aug 2009

Senior SAP Consultant

  • Lead SAP project consultant focused on the areas of operations, logistics and transportation. Managed multiple teams within each engagement that included both client and project resources – responsible for client communication, garnering business requirements, understanding key data elements, conceptual design activities, and researching/analyzing IT infrastructures.
  • Key member on data analysis teams in gathering and preparing data models that presented client with key metrics around current “pain points” and provided opportunities for productivity improvements (IBM Infosphere). 
  • Configuration lead for WM/EWM/TM projects. Provided project and industry expertise across multiple clients in both the US and Latin American regions.
Apr 2004 Apr 2007

SAP Consultant

  • Operations and Logistics consultant providing hands-on, SAP configuration solutions as designed(WM, Transportation, PP). Focused primarily within the production and repair operations, with tight integration to warehouse management.
  • Engaged on projects with US/Canada, Europe and Latin America regions. Key contributor in all phases of SAP implementations-blueprint, design, build, test and cutover. Provided key go-live support in areas of warehousing and production for clients. Introduced key business experiences to clients in efforts to design“ best of breed” solution within the SAP supply chain solution modules.
Sep 1999 Jul 2003

SAP Systems Specialist

Baker Hughes
  • Project team member leading the design and build of business processes focused on the production, repair and logistical operations. Hands-on configuration of the SAP modules(PP, MM, PM, WM) to support these designs. Participated in the data collection, cleansing and upload efforts from JD Edwards to SAP using SAP's LSMW tool.
  • Engaged on multiple rollouts of the solution in the US/Canada, Latin America, Europe and Middle East.


Jan 2015Present

Graduate Certificate in Predictive Analytics

University of California Irvine

Emphasis on Predictive Analytics that provides clear, actionable initiatives based on existing company data and is a natural extension of related corporate initiatives in areas such as web analytics, business analysis, and data mining related to manufacturing and logistical initiatives

May 2010 May 2011

Graduate Certificate Advanced International Affairs

Texas A&M University

Emphasis in international relations, intelligence, defense policy, military affairs, counterterrorism, diplomacy, international organizations, law enforcement, international business, and international economic development

Mar 2004 Apr 2008

Master of Business Administration

Keller Graduate School of Management

Emphasis in Organizational Behavior and Change Management

Mar 2000 Mar 2001

Bachelor of Science - Information Technology

DeVry Institute of Technology

Emphasis in ERP Applications and Project Management

Mar 1994 Oct 1997

Bachelor of Science - Business Operations

DeVry Institute of Technology

Emphasis in Operations and Supply Chain Management (APICS)

SAP Skills

SD • MM-IM • PP • PP-PI • PM • Logistic Execution – Shipping, WM & Transportation • SAP Batch Management & Handling Unit Management • Solution Manager • GTS • Mobile Data Entry – ITS Mobile & SAP Console • SCM APO, EWM and TM 9.x • EAM • ALE, EDI & IDoc • Interfaces with 3PL WMS and TPS applications • MII • PI • Integration with other ERP platforms (Oracle/JD Edwards, Red Prairie) • ETL applications (SAP and non-SAP) • Operational understanding SAP HANA