Michelle M Burnside

• Ensure new or changing products are safely and efficiently stocked or switched out and aligned with the Retailer store schematic.
• Install manufacture custom displays, free standing units or in-line fixtures.
• Complete new store set up or a remodel in an existing retailer.
• Audits, inventory, compliance, pricing surveys, and product availability at various retail locations.

• Facilitate student learning by assessing classes and determining the best way to do their work. 
• Assist student learning by studying complex topics and relaying information based on different learning styles. 
• Cooperate with classroom aids to build a productive and positive classroom environment that is conducive to learning and student creativity

• Demonstrate the ability to completely lead the restaurant as the person in charge.
• Handle cash on hand for the store, including verifying deposits, reconciling cash drawers, and safe settling.
• Labor, shift, waste, and inventory control.
• Deliver quality food and beverage service with every guest.
• Promote repeat and referral business.

• Developed and implemented financial policies and systems that track and record school revenues.
• Worked closely with financial aid office to put together payment plans.
• Managed Bursars window responding to all inquiries from students, parents, lenders, faculty, and administration.
• Managed student ran office responsible for merging classroom applications to professional job positions.
• Verify charges, payments, and adjustments made to student accounts are accurate and posted in a timely manner.

• Obtained revenue by processing invoices; resolving missed payments; updating financial records; and supervising staff.
• Met accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; and implementing corrective actions.
• Collected accounts by contacting commercial customers; investigating circumstances of nonpayment; negotiating and resolving conflicts; and expediting payment.

• Accomplished accounts receivable human resource objectives by selecting, orientating, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; and adhering to policies and procedures.
• Supported financial planning by forecasting cash.
• Met accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; solving problems; and identifying system improvements.
• Acted as Customer Service Manager for 10 months.

Completed one year of classes.

One year towards MSW