MICHAEL Zazon

Leading technical sales and delivery initiatives that drove 67% YoY portfolio revenue growth across a portfolio of Tier 1 financial services clients

• Led hands-on Professional Services delivery for 4 of 6 years, personally architecting and implementing cloud solutions and setting strategy for large global banks and financial services industry customers
• Drove serverless and container adoption by 42% across customer base through hands-on technical leadership and customer engineering
• Led application modernization programs for 3 of top 5 global investment banks, contributing to $2.3B+ ARR in financial services vertical
• Orchestrated multi-year datacenter exit program as the AWS technical lead for a leading global market intelligence firm, reducing their infrastructure costs by 34% using migration strategies and AWS modernization programs.
• Co-Led Generative AI transformation campaigns across financial services vertical since 2024, leading to $12M+ in new pipeline
• Influenced AWS service roadmaps through direct customer advocacy, resulting in 18 new features across 5 products
• Recruited and mentored 15 technical professionals while leading cross-functional delivery teams of 50+ engineers
• Architected fault-tolerant, multi-region systems ensuring 99.99% uptime for trading platforms

Key Technologies: AWS (Expert), Terraform (Advanced), Kubernetes, Python, Infrastructure-as-Code

Delivered $4.2M+ in multi-cloud transformation revenue through hands-on technical leadership across AWS, Azure, and GCP platforms

• Led enterprise-scale cloud migrations for top-tier healthcare and financial services clients across all three major cloud platforms
• Increased cloud adoption velocity by 56% for customers through implementation of standardized delivery frameworks and infrastructure-as-code practices (fixed price delivery of security frameworks and containiers-as-a-service platforms)
• Architected complex multi-cloud solutions achieving compliance with CIS, NIST, GDPR, HIPAA, PCI DSS, and FedRAMP
• Drove DevOps transformation for customers reducing deployment cycles from weeks to hours through CI/CD automation and containerization
• Established cloud governance frameworks adopted by 8 enterprise clients, standardizing reference architectures across $50M+ technology portfolios

Key Technologies: AWS, Azure, GCP (Multi-cloud Expert), Terraform, Kubernetes, Docker, Jenkins

Managed high-performing engineering teams delivering 23% increase in customer satisfaction scores

• Led agile delivery pods of 12+ engineers across multiple customer engagements
• Built custom infrastructure automation for financial services industry customers reducing customer cloud costs by 28% through intelligent auto-scaling, container adoption, and resource optimization
• Delivered cloud-native solutions generating $1.8M in consulting revenue for southeast US sales territory
• Specialized in infrastructure modernization and application refactoring using infrastructure-as-code methodologies

Founded and scaled cloud consulting practice to $410K+ annual revenue serving 15+ SMB clients

• Led end-to-end cloud migration projects with 98% on-time delivery rate across AWS and Azure platforms
• Architected C# .NET re-platforming solutions improving application performance for manufacturing and financial clients
• Developed cloud-native containerized solutions reducing operational overhead for diverse client portfolio
• Managed complete sales motion from pre-sales through delivery, maintaining 89% customer retention rate

• Acted as lead software and infrastructure architect for The College of Engineering Application Development Team
• Managed personnel and conducted performance reviews including hiring, coaching and professional development activities
• Managed suite of legacy applications and provided application development and architecture consulting to internal BUs
• Managed development and operations for over 250 public-facing CMS websites using a combination of open-source and proprietary tooling
• Drove adoption of application DevOps culture internally throughout the development cycle (SDLC) through automation

Key Technologies and Frameworks: Regulatory Compliance. Security, Governance. Drupal. Puppet, Chef, Ansible, Linux (RHEL and CentOS), Kubernetes, Docker, OpenStack, VMware, C#, Ruby on Rails, PHP/Laravel, Bash, Powershell

• Served as a working manager and team lead for IT groups in the Office of Academic Affairs and the College of Engineering
• Managed multiple operations groups and acted as enterprise architect for 10 business units
• Worked with compute, storage, hardware and software vendors on design, cost, implementation and maintenance
• Managed and governed operational spend for multiple business units and cost centers
• Managed federal and government compliance for academic and funded research initiatives (NIST, CIS, DFARS, etc.)
• Implemented IT service transformation and IT business unit consolidation for Engineering Technology Services (ITIL)

Key Technologies and Frameworks: ITIL, Dell, Cisco, VMware, Hyper-V, Active Directory, Windows Server 2008, 2012, 2016, Microsoft System Center (SCOM, SCCM, SCVMM), SQL Server. MySQL, MariaDB. PostgreSQL. Puppet, Chef, Ansible, Powershell, Bash.

Focused on enterprise software development and distributed information systems. Performed CS course tutoring and mentoring. Participated in additional federal and government computer science research as an undergraduate focusing on artificial intelligence, image recognition, neural networks, cross-discipline with Math, Statistics, and other engineering disciplines.