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Melissa Stewart


Work History

Jun 2014May 2015

Shift Lead

  • Acted as a liaison between management and non-management team members
  • Was a key part of ensuring that excellent customer service was delivered to our customers
  • provided leadership to team members by communicating tasks from the store manager, coaching on warehouse and vendor orders, and handling day-to-day cash functions
Jan 2014Jun 2014

Vendor Relations

Surety Lending Solutions, LLC
  • Understanding complex work orders to answer questions from contractors in the field
  • Providing accurate updates to our clients on a daily basis
  • Preparing daily reports that accurately illustrate the status of all open work orders across nine states
  • Prioritizing contractors in the field and maintaining knowledge of their daily progress
Mar 2008Dec 2013

Shift Supervisor

  • Planned and produced front store employee schedules within a budget and maintained records of employees' work schedules and time sheets, while ensuring compliance with both State and Federal laws
  • Prepared bank deposits, verified armored car change deliveries, and compiled and faxed necessary documentation to appropriate persons in the event of a discrepancy
  • Analyzed financial statements (IAR), and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
  • Reviewed time sheets, wage computation, and other information in order to detect and reconcile payroll discrepancies and issued and recorded adjustments to pay related to previous errors
Oct 2005Mar 2008


Cracker Barrel
  • Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
  • Removed dishes and glasses from tables and counters, and took them to kitchen for cleaning.
  • Checked with customers to ensure that they were enjoying their meals and took action to correct any problems
Oct 2001Oct 2005

Customer Service Manager

WalMart Supercenter
  • Supervised 10 to 20 cashiers, assigned designated registers, planned break and meal periods maintained petty cash podium
  • Trained 20+ cashiers and 50+ stock clerks in store policies, department procedures and job duties
  • Sought instruction and fostered a store-wide working knowledge of duties and equipment in every department