- As General Manger I maintain our product and service quality standards by monitoring, evaluating and investigating complaints.
- Monitor the performance of the hotel via Concerto and financial reports.
- Ensured good safety practices by assisting in the maintenance of proper emergency and security procedures. Fully aware of regulations affecting hotel operations, made sure the hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.
- Directly supervised 15 employees at the hotel carrying out supervisory responsibilities in accordance with the Company policies, training programs, and applicable laws.
Servant Leadership Comes From the Love of Service!
- san antonio, Texas