SENSATA TECHNOLOGIES (M) SDN BHD
- Coordinate both quality and manufacturing on implementation of the quality plan for product and system audit. i.e. taking the lead to ensure operators adhere to QS9000/TS16949 requirements. Managed and supervised a small team 35-40 operators to conduct daily quality needs.
- Work closely with the Process Engineer to obtained optimum production output and ensure quality target are being met.
- Documentation of procedures/processes i.e. Generate and implement Standard Operation Procedure (SOP) for easy operators understanding
- Coordinate continuous process improvement activities based upon QC audit results as well as customer PPM.
- Responsible to respond to customer complaints and ensure customer complaints are being attended to and closed within a stipulated time limit
- Coordinate continuous Process Improvement activities based upon QC audit results, to identify non-conformance and ensure corrective action is being carried out accordingly
- Improved visual management especially on checking method and judgment criteria
- Responsible to develop new training needs as and when needed, executing the training process, perform an assessment on the effectiveness of the training i.e. For Quality as well as manufacturing
- Achievements:
- ISO 9001:2000 / TS 16949 Certified Lead Auditor by SMMT Industry Forum, Birmingham UK
- Succeeded in introducing and implementation of Layer Process Audit across FOL (Front of Line) as well as EOL(End of Line)
- Scrap improvement activity: Managed to salvage 35% of cosmetic discrepancy units, shipped and zero customer return
- Established cosmetic Limit sample and method of inspection which lead to cost down activity