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Work experience

Operations and Maintenance Team Leader

Apr 2014Present

Network Operations Centre - NOC

Scope of work:
 Corrective & Preventive Maintenance for VF-Egypt Cairo Region 2000 sites super visionary (24/7/year) (Telecom, Power, Generator & MW).
 Commitment to keep network Availability above 99%.
 Enhancement plan for all sites quality reasons (Power, Telecom, MW environmental & Generators).
 Customer interface & Quality Assurance.
 Leader for Organization include 60 Employee in three consecutive layers.
 Technical support & solution architect.
 Usage for REMEDY alarms monitor system & WFM.
 TX planning & SO-EM tools handling.
 Resources mapping & finance budget planning.
 Add on services & Business.
 OSS Monitoring.

Network Field Maintenance Engineer

Oct 2011Mar 2014

Scope of Work
 Responsible for the Commissioning, Configuring, Maintenance and Testing of DXX and ADM.
 Ericsson RBS including 2202, 2102, 2106, 2206, 2302, 2401, 2308 and 6000
 Ericsson 3G cabinets including 3206,3106,3418&3518.
 Ericsson Minilink (E, C, E Micro &Traffic Node).
 SDH MW links.
 Alcatel SDH MW Links.
 Alcatel ADM.
 Receive Trouble Tickets from MCC to respond as quickly as possible to prevent network BTS failure and minimizing down times aiming to keep the Network Availability at the standard level.
 Assuring that The BTSs are working in its best performance and capabilities from the hardware aspect through the Network Management Center trouble tickets.
 Responsible for hardware planned activities like upgrades, downgrades, offloads, new Links, and expansions.
 Responsible for BTS faults and escalations to other faults if necessary to other departments.
 Reporting critical actions to the higher level management [ Manager, Senior Manger]
 Handle specific projects such as Investigations, Coverage survey, and network strength surveys, enhancement and standardization of equipment wiring & labeling.
 Work with other departments and teams, like Performance Team in Test Calls, Installation Team in the expansions, Transmission Team by dealing with telecom Egypt Maintenance Teams, Facility Maintenance Department in dealing with A/C Units and power Equipment, in-house team by dealing with the site owners and I.T Department by connecting links through our BTS microwave links.
 Perform Preventative Maintenance periodical visits to the BTS sites to prevent future defects could happen to the Vodafone sites and collects actual data of the equipment on site.
 Attended all technical related courses and workshops.
 Handling my team technicians in Trouble Shooting and giving them technical advices during their work in sites.
Job Title:

Site Engineer

Itisal International (Outsource for Ericsson)
Jun 2010Oct 2011

Scope of Work
 Transmission project for Etisalat (NPOC project)
 Install new links (0.2-0.3-0.6-1.2).
 Doing alignment for links.
 Install and upgrade traffic node.
 Software upgrade.
 Install transmission cabins.
 Install Emerson cabins.
 Making cutover and changing routes.
 Changing RAU high low swap.
 Maintenance and testing.
 Sites survey.
 Maintenance project for Etisalat
 Sweep test, maintenance, trouble shooting and clearing alarms for 2G & 3G cabinets.
 Indoor installation of telecom power and battery cabinets such as Ericsson 2000 series indoor and outdoor cabinets (2206V1-V2, 2216, 2109, 2116V2).
 Ericsson 3000 series in and outdoor cabinets (3206, 3107, 3208).
 Ericsson 6000 series indoor and outdoor cabinets.
 All of Ericsson links (TN,ML,CN,) and Siae links.
 Realignment project for MW with troubleshooting and clearing alarms


Flexible in working 42/7 shifts.
Flexible to travel when needed.
Eager to learn new technologies
Excellent reporting skills.
Mutuality-tasking and self motivated.
Communications skills
  • Excellent interpersonal communication skills gained through my experience in dealing with different teams, vendors, customers  and other stakeholders as a part of my daily tasks as a NOC engineer.

Mother Tongue




Faculty of Engineering Modern Academy for Engineering & Technology University

Bachelor of Electronics & Communications Engineering

Career Objective

I'm seeking a challenging opportunity in a reputable company where my academic background and interpersonal skills and experience can be applied and further developed.