Download PDF


A highly motivated first-class Technical Support graduate with +16 years' experience .I have a keen interest in technology and business. working at the highest professional standards drawing on experience and a wide range of technical expertise. Additionally an effective team player with excellent communication and organizational skills combined with a desire to succeed.

Professional Experience

July 2004present

Technical Support

Ministry of Defense and Aviation
May 2004Sep 2004

Customer service in call center

Saudi Telecommunication company
March 2003May 2003

Technical Support

National Guard


hardware Maintenance
Computer Applications
Analytical and Logical Thinking
Communication Skills
Interpersonal Skills



Diploma Degree Computer Technology (Technical support).

College of Technology, Riyadh


May 2007May 2009

Diploma Degree Computer Technology , with a major on the field of NETWORKING

AL KHALEEJ training and education " New Horizons", Riyadh
JUNE 13,2009JUNE 17,2009

Managing and maintaining a Microsoft Windows Server 2003 Environment.

Microsoft Arabia
JUNE 06,2009JUNE 10,2009

Implementing and supporting Microsoft® Windows® XP professional.

Microsoft Arabia
June 2009June 2009

Microsoft Support Specialist Diploma Network & Maintenance

Microsoft Arabia
JUNE 23 2006

IC³ Internet and computing core certification. ·

Global Digital Literacy Council