Information Technology Executive
- Frisco, TX
Accomplished, innovative, forward-thinking executive with repeated success in the design, redesign, and launch of leading-edge information technology solutions. Talent for analyzing processes and implementing key continuous improvement strategies with highly-effective results. Expert in digital transformation driving organizational alignment with current and emerging technology needs. Collaborative communicator capable of cultivating solid relationships with partners and build consensus across multiple organizational levels focused on the achievement of operational objectives.
Michael has been awarded 5 patents from the US Patent and Trademark Office in the area of social media. He has 3 additional patents pending in various eCommerce and social technologies.
Direct the day-to-day technical operations and delivery as part of the Swing Suite team supporting a new division of the Topgolf ensuring alignment with organizational objectives. Provide leadership to 13 professionals focused on the development of new games and integration of vendor solutions into existing platforms. Collaborate cross-departmentally to develop and execute key technical strategies supporting current goals focused on enhanced technical performance, guest experiences, and operational capacities. Lead teams in the evaluation and development of proof of concept products to drive sustainability and enhanced processes. Provide strategic leadership across various teams including Product Management, Software Engineering, Quality Assurance, and the Swing Suite team. Execute product management and the identification and selection of new games. Oversee a team accountable for the delivery of documents, videos, and training initiatives.
Partnered with architects and technical leaders across the Dallas, Stockholm, and San Francisco offices representing Topgolf diverse portfolio to drive technical performance. Facilitated collaboration and joint architecture in the development of games to standardize tools and platforms. Established the new Swing Suite division overseeing the development of technical solutions to support division operations.
Led the performance of the Infrastructure team, Enterprise Applications (back office systems) and the game development team consisting of 40 cross-functional professionals. Executed infrastructure administration across the Topgolf enterprise, the data center, and the cloud. Managed the delivery of the Enterprise Applications team overseeing the third-party software solution supporting accounting, finance, payroll, point of sale, kitchen display system, workforce management, and customer relationship management (Salesforce) operations.
Oversaw the administration of the sports game system focused on driving technical capabilities and continuous improvement strategies. Analyzed systems and operational gaps to develop and implement solutions supporting organizational targets.
Led various IT teams teams at Balfour in product management, software development, QA, release management and technical support. Balfour specializes in manufacturing products that celebrate achievement (scholastic, championships, professional and personal). The company creates rings, yearbooks, championship jackets and graduation products.
Managed the daily performance of the Information Technology department supporting an organization specializing in the utilization of a Java application to manage yearbooks. Oversaw the integration of agile development practices serving as a change agent ensuring smooth and effective transition. Led the retooling efforts of DevOps and team skills sets.
Company later rebranded the yearbook division to Balfour Yearbooks.
Hired as Chief Architecture, Accountant Central, until two divisions merged. Developed high-level designs, reviewed and approved designs created by others. Mentored developers working in online applications and accounting applications. Developed PHP extensions for MediaWiki for www.taxalmanac.org wiki, as well as provide oversight for all development and deployments.
Managed Privacy projects (Customer Privacy Infrastructure, Privacy Import Server, and Privacy Data Sync) with high quality and on-time delivery. Led the Central Customer System (CCS) production system and Ad Server (delivering ads to Intuit websites). Evangelized architecture strategies for Enterprise Services Bus and infrastructure domain within Intuit, resulting in successful contract with TIBCO Software Inc. Led cross-functional design team for implementation of “Item” (product definition) across company for release and sunset systems, reducing maintenance costs and consolidating product definition. Designed and developed internal department website. Improved department communication mechanisms and automated metrics collection, reducing costs. Selected as a participant in high-profile working groups that create corporate policies for Intuit including: Customer Data Handling security policies, Job Banding group for Software Developers at Intuit.
Managed a team of developers to design and develop ADP Next-Generation Web-Based Enterprise Application suite using Microsoft technologies including Visual Basic, C++, and COM+ components.
Developed technical roadmap for next generation product development. Managed a team of developers in delivering a Purchase Order solution for National Car Rental and Alamo Rent-A-Car. System requiring 24 X 7 uptime. Product successfully installed on time, on budget in more than 1500 retail locations in the US and Hawaii.
Managed staff of nine managers and 40+ developers in large development project. Delivered automotive enterprise software solution including Sales, Customer Relationship Management (CRM), Vehicle Inventory, Parts, Service, Accounting, Payroll, and Executive Information System.
Designed and developed a full-feature enterprise accounting system. Lead seven developers. Documented business requirements for the Accounting system by working with multiple dealership clients and automotive manufacturers.
Led the Product Data Repository (PDR) project to design a strategic conceptual data-model for product information across the enterprise. Developed a database application in SQL Server 6.0. Coordinated with Marketing to deliver a repository for all product data contained in the printed catalog, with prices linked from DB2 database. Automated the production of the printed catalog pages and other literature, as well as a CD-ROM version of the product catalog. Designed and developed the first company website for CMS on the Internet.
Designed and edited over 100 pages of the CMS General Catalog (completed Feb 1994). Designed various pieces of marketing literature and graphics art. Assigned to PDR development team to design and develop next-generation online catalog and a custom database publishing system.
Managed employees in the academic department and maintained computers in the student laboratory. Delivered Computer Assisted Instruction on MS-DOS computers. Developed a financial aid tracking system to integrate with student database. Coordinated with government (TEA) and accrediting agencies (SACS) to met requirements for accreditation. Taught classes in software development, Mathematics and English as a Second Language (ESL).
Managed 3 employees in the Registrar’s office, school bookstore, and night school program with 12 instructors.
Responsible for scheduling students and maintaining both computerized and manual records. Designed and developed a Registrar’s Tracking Database. Taught Classes in: various computer languages/systems, SABRE, System I, Financial Accounting, Managerial Accounting, Math of Finance, English, Data Structures & Design, and Business Mathematics.
Designed and developed custom applications specializing in Accounting systems. Developed several custom add-on packages integrating with off-the-shelf accounting software. Installed multiple point-of-sales systems and ERP systems for manufacturing including Fourth Shift.
Managed the operations of all computer systems including IBM System/36. Designed and developed a management reporting system which integrated with off-the-shelf accounting system (Shelby Systems). Designed and developed a custom scheduling database and specialized Budget Management System. Performed duties as interim bookkeeper for both Christ Church and a $2 million Endowment Corporation.
Graduated with Honors. GPA 3.97