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Summary

Dynamic and results-oriented HR & Administration Manager with a robust background in managing comprehensive HR programs for a diverse workforce. Expertise in talent management, benefits administration, performance and employee relations, immigration, compensation, and payroll. Proven track record in leading HR transformations from manual to automated systems and supporting business development initiatives to drive substantial revenue growth. Adept at partnering with upper management and legal teams to achieve strategic goals and ensure compliance.

Work experience

Giza Systems By Solutions STC
2023Present

HR & Administration Manager / Business Development

  • Directed and managed HR programs for a diverse workforce, including talent management/retention, benefits administration, performance and employee relations, immigration, compensation/payroll, leave administration, workers' compensation, and policy.
  • Managed the HR team and Facilities support teams to ensure smooth operations.
  • Led the transformation of all HR functions from manual processes to automated systems using world-class platforms.
  • Partnered with upper management to translate strategic goals into restructuring, retention, and compensation efforts.
  • Collaborated closely with the legal team to resolve disputes and ensure compliance with regulations.
  • Supported the sales department by introducing them to new markets, contributing to over $60 million in additional sales this year.
  • Supported business development by creating the Clients Strategical Partnership department to enhance sales, establish client relationships ahead of sales, and boost the company's market reputation.

Key Achievements:

  • Achieved 100% employee data collection and updates.
  • Successfully led the transformation from manual HR processes to 100% automation within the first 4 months.
  • Streamlined the hiring process, resulting in an average of 40 new joiners every month with smooth application handling.
  • Maintained an error-free payroll process despite variations in employee benefits.
  • Developed and implemented an end-to-end HR process from hiring to retirement within the system.
  • Partnered with new companies for outsourcing hiring at reduced costs compared to previous methods.
  • Generated over $60 million in additional sales by introducing the sales department to new markets.
  • Established the Clients Strategical Partnership department to pave the way for sales and enhance the company's reputation.
Airliquide
20222023

HRBP

  • Supported the full scope of HR activities such as performance management, talent and organizational development, recruitment, and employee relations.
  • Developed and delivered training programs to enhance employee skills and knowledge, resulting in an 80% increase in employee participation in designed trainings.
  • Collaborated with team leads on talent management succession plan initiatives, resulting in a 10% increase in employee retention and a 50% increase in successors' development needs plans.
  • Updated HR policies to meet company and employee expectations, achieving an 80% completion rate in 2023.
  • Collaborated with division leaders to establish new year objectives, contributing to a 40% increase in employee engagement and aiding in decision-making for employee rewards based on performance and achievements.
  • Managed the recruiting cycle to reduce vacancy duration from 10 weeks to 4 weeks.
  • Implemented the HRIS (Workday) "MyHR" Project as the first HRIS in Airliquide globally and led change management in KSA, resulting in 100% employee utilization within two weeks.
  • Ensured employee performance evaluations were consistently delivered on time, achieving a 100% compliance rate.
  • Served as the HRIS HRBP for KSA employees.
SABIC
20182021

Contracts and services supervisor

  • Created a tracking sheet to monitor current contracts and vendor readiness, achieving 100% service availability upon request.
  • Reduced corrective maintenance time by 30% due to vendor availability on site.
  • Developed a feedback mechanism to evaluate contractors based on quality, response time, and emergency support cost, resulting in higher scores in each category.
  • Implemented a time duration system for invoice processing to avoid accruals.
  • Created a tracking system to ensure contractor employees were qualified and trained based on SABIC safety and quality management systems.

Key Achievements:

  • Proposed a new departmental structure that reduced FCC by 10%, increased employee engagement, and resulted in higher efficiency, leading to a 3.5% reduction in CM cost.
SABIC
20142018

Training administrator

  • Implemented talent management programs for non-professionals, including the Job Qualification Program for operators and technicians, achieving 100% participation and an 85% pass rate.
  • Led change management plans for talent management programs for leaders, such as the Front Line Managers Program, resulting in 35% participation in the first year.
  • Built a knowledge retention system by benchmarking other SABIC affiliates for best practices, resulting in 80% knowledge retention within 3 years through the SAUDI KAYAN Teaching SAUDI KAYAN initiative.
  • Developed an internal recruitment system to ensure fair and just hiring processes before external recruitment.
  • Managed in-house trainings by utilizing available classrooms and instructors to cover IDP gaps, keeping records, evaluating feedback, and identifying areas for improvement.
  • Developed an onboarding and induction program that increased the level of engagement of new joiners.
SABIC
20092014

Admin assistant and office manager

  • Assisted the Maintenance Senior Manager and managed employee relations for 170 employees.
  • Arranged and scheduled meetings or appointments, organized and preserved essential documents.
  • Coordinated with SMPs vendors' coordinators for employee-related issues.
  • Verified and processed SMPs invoices for payment, ensuring accuracy and timeliness.
  • Handled department contracts, aligning daily operations with SABIC procurement standards.
  • Functioned as HR to find, interview, recruit, and manage all matters related to SMPs.
  • Prepared a master plan for staff training and developed a competency matrix to enhance skills and performance.
TOYOTA
20062007

Administrator

  • Follow up the cars payments,
  • Insuring all costumers are satisfied.
  • Organize the Monthly payments of the cars.
  • Find solutions for stocked operations that suits both sides.