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Personal Information

Identity Number:921031 0932 088

Gender: Female

Marital Status: Single

Nationality: South African

Race: Black

Health: Good

Criminal Offence: None

Driver's License: Yes

Own Vehicle: Yes

Education

Edendale Technical High School

20072011
Grade:12

Durban University of Technology

20122014
Diploma in Ecotourism Management

Graduated in April 2015

Skills

Computer Literate
  • Microsoft Word
  • Excel
  • PowerPoint
  • Internet Explorer
  • Email
  • Printing
Telephone Etiquette
  • Answering calls
  • Switchboard Management
  • Taking down messages
Administration

Typing

Filing

Diary Management

Client Liaison

Stock taking

Invoicing

Work experience

Legal Secretary/Receptionist

January 2015December 2017
Mzila HM Incorporated Attorneys
  • Acting as a first point of contact
  • Dictaphone typing and drafting of legal documents. 
  • Dealt with clients in an efficient and professional mannet
  • Managing diaries and organising meetings and appointments
  • Booking and arranging travel, transport and accommodation
  • Reminding the manager/executive of important tasks 
  • Implementing and maintaining procedures/administrative systems
  • Liaising with clients to ensure that there is a fixed communication 

Receptionist

January 2018December 2019
Ezemvelo KZN Wildlife

Dealt efficiently and politely with all telephone, email, internet and ‘in person’ enquiries.

Ensured that all reservations are recorded correctly in full and clear information and that they are input accurately and promptly onto the system.

Maximized revenue by promoting premium bookings

Schedules Games drives and game walks

Liaised with all departments to ensure the best service is provided to our guests.

Ensured that all my work meets company standards and is according to the training I was given 

Ensured all reservations cards were accurate and complete including requirements such as booking supplements and payment details. 

Created daily floor sheets detailing reservations.

 

 

References

Ezemvelo KZN Wildlife

Hluhluwe Imfolozi Park  - Hilltop Resort

Mentor

Mr S Nzama

Telephone Number

033 845 1000 

Mzila HM Incorporated Attorneys 

Senior Attorney 

Mr N Mtshali

065 915 9626