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SUMMARY

Dynamic and results-driven sales professional with over 7 years of experience in sales and business development across diverse industries. Strong expertise in sales strategy, client relations, and market expansion, with a proven record of achieving revenue targets. Demonstrated ability to lead teams, expand market share, and optimize sales channels. Enthusiastic about energy storage systems and skilled in delivering effective solutions that drive growth. Proficient in sales operations and market analysis with excellent negotiation and communication skills

ACHIEVEMENTS

  • Promoted the bank’s loan products, achieving a 20% increase in sales through strategic customer engagement and relationship management.
  • Successfully secured sponsorship and led the team that organized a national boxing league, growing brand visibility and partnerships.
  • Consistently generated an average of 3-6 new client contacts daily and achieved high client satisfaction rates in previous sales roles.
  • Played a key role in expanding the company’s customer acquisition by 20% through innovative marketing and sales campaigns.

EXPERIENCE

Sales and marketing officer (Team Lead)

January 2023Present
Trust Sports Emporium
  • Lead sales operations for the company's sports-related products, consistently achieving 80% of revenue targets.
  • Expanded sales channels and led the sales team to develop new client relationships, generating an average of 3 new client contacts per day.
  • Organized a national boxing league in collaboration with the Ghana Boxing Federation, successfully securing sponsorships that enhanced the company’s brand visibility and industry recognition.
  • Monitored market trends, collected data, and prepared detailed market analysis reports, helping to refine business strategies

Sales Officer (controller loans)

April 2022Present
First Atlantic Bank
  • Promoted the bank’s loan products, achieving a 20% increase in sales through strategic customer engagement and relationship management.
  • Established strong relationships with customers to identify their financial needs, providing tailored solutions that improved satisfaction and retention.
  • Regularly monitored the financial performance of loans, contributing to the development of market-specific sales strategies.

Bank Teller

July 2021April 2022
First Atlantic Bank
  • Processed customer transactions efficiently, ensuring accurate financial services delivery.
  • Assisted customers in understanding and utilizing various banking services while resolving any inquiries with professionalism

Mathematics Teacher

Oct. 2019July 2021
Haavad Senior High School
  • Designed and delivered engaging mathematics lessons to high school students. 
  • Monitored student progress, provided feedback, and offered additional support as needed.
  • Developed lesson plans and instructional materials tailored to diverse learning styles.
  • Promoted a positive and conducive learning environment for students. 

Mathematics Teacher (National Service)

Sept. 2016Aug. 2017
National Vocational Technical Training Institute
  • Instructed vocational students in mathematics subjects.
  • Assisted in curriculum development and educational activities.
  • Participated in extracurricular activities to enhance students' overall development.

Tax Officer (Internship)

June 2015August 2015
Ghana Revenue Authority- Kaneshie Medium Taxpayers Office
  • Gained valuable experience in tax administration and compliance.
  • Assisted in tax assessment and documentation processes.
  • Conducted research on tax regulations and assisted in preparing reports.

EDUCATIONAL BACKGROUND

General Art (WASSCE)

Sep. 2007May 2011
Mando Secondary High School

Passed Satisfactorily in all subjects (core and electives) 

BSc. Mathematics with Economics

Sep.2012Nov. 2016
University For Development Studies

Participated in a Third Trimester Field Practical Project as a Field Researcher.

Skills

Market Research and Data Analysis

Capable of analyzing market trends and customer feedback to inform strategic decision-making.

Leadership and Team Management:

Experienced in leading teams and coordinating projects to achieve organizational goals.

Customer Relationship Management:

Proven ability to foster strong client relationships, ensuring satisfaction and loyalty

Fluent in English

Excellent written and spoken English communication skills, with the ability to deliver presentations and reports

Sales Strategy and Business Development

Skilled in identifying market opportunities and driving revenue growth through innovative sales tactics

SOFTWARE & TOOLS

  • Microsoft Excel
  • CRM systems
  • Oracle FLEXCUBE
  • Structured Query Language

CERTIFICATION

Level 3

Jan. 2022Present
Chartered Institute of Bankers (CIB)

CERTIFICATIONS AND TRAININGS TO PURSUE

  • Certified Sales Executive (CSE)
  • Project Management Professional (PMP)
  • Digital Marketing Certification

REFEREE

  1.     Mr. Benjamin Sarfo Kantanka

        Head of Operations 

        First Atlantic Bank  

        026 464 4670 / 026 678 4224

  2.     Mrs. Shiela Kattah  

        Business Development Manager 

        Trust Sports Emporium 

        020 393 5931

  3.     Dr. Richard Nartey Yeboah

          Senior Lecturer 

          University for Development Studies

          027 789 6282

          narteyrwn@hotmail.com hi