Network Software Support Engineer
Responsible for troubleshooting,installation and configuration of both software and hardware products,in a customer focused, multi-site environment which demands building of positive customer relationship to sustain the business now and well into the future.
- Built programs/software that reduced the time of completion of tasks to between 1-2 hours as compared to several hours and even days.
- Reduced cost for my department by up to a 1/10th of what was spent initially on expenses on vehicle usage.
- Delivered 99% of project/task on or before deadlines of completion and took up jobs of team-members as assigned by superior.
- Exceeded all performance goals ,tasks were delivered on time and with precision.
- Promoted within 1 year of gaining employment from junior to senior engineer due to exceptional on and off the job performance.
- Trained 2 interns, who both benefited from the experience and eventually became full staff.
- Spearheaded a team of 6 in completing a 200 radio installation across Nigeria.
- Adapted easily to the change in software and technologies relating to networking.This was made possible by constant learning and a drive to improve.