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Seasoned information management expert and enterprise data architect with proven
track record in information technology, business intelligence,data governance,service
management, program management, data analytics and business performance support.
Result oriented with over 9 years experience focused on leading and bridging gaps
between business and technology, to internally deliver new and unique solutions to ring-fence revenue, identify new revenue streams and foster business agility and optimization.

Work History

Sep 2014Present

Decision Systems Support Manager;Employee ID 102809093298-Data Analytics,Architecture,Enablement and Governance

Business Intelligence, MTN Nigeria- MTN Nigeria is part of the MTN Group, Africa's leading cellular telecommunications company.It currently holds the largest market-share in Nigeria with a subscriber base of 60m+.
  • Led the data governance strategy for customer insight, management information reporting, predictive analytics, data modeling, data-monetization,information security and management for MTN Nigeria and its executive leadership.
  • Collaborated with the wider corporate business intelligence ,management executive and integrated enterprise analytical council on common standards, long-term global strategies and policies for business intelligence, analytics, data science and strategic reporting in the MTN Group to drive business value.
  • Transformed an 100% IT dependent business intelligence practice to a fully integrated self-service business intelligence thereby increasing productivity by over 65% and reducing turn-around time for service delivery.
  • Championed key strategic initiatives to drive quantifiable outcomes in business intelligence, analytics and information management. This includes establishing MTN Nigeria as the BI Center of Excellence for the entire MTN Group.
  • Developed consolidated view of enterprise data sources across the technology and business landscape to revamp data in diverse and silo-operated structures.
  • Led the team to build risk evaluation and prediction engine for ring-fencing 40% of the Top 1% customers' revenues at risk by optimizing pricing and establishing customer value management.
  • Facilitated the enablement of enterprise business intelligence practice and continuity across the enterprise by enforcing adoption of best practices for related business intelligence technologies.
  • Led the enablement teams comprising of business analysts, application developers, data warehouse specialists and domain experts to build, test, revise and launch analytical tools.
  • Enable the fostering of strategic direction for business performance reporting metrics.
  • Coached and mentored junior analysts,business analysts and other business users both at group and opco levels to identify and set criteria for exploratory business analytics requirements.
  • Established framework for the management of risks associated with data management, revenue leakage, system vulnerability  by enforcing compliance to defined blueprints, thereby reducing risk occurrence by 30%.
  • Developed the one-customer concept and 5-Dimensional profiling to conceptualize the 360 degree view of the customer and establish the digital strategy for the customer journey on the network and leverage on 360 view of the customer for competitive advantage.
  • Business appointed program manager for all business intelligence projects, with oversight functions to manage risks, time and costs.
Apr 2012AUG 2014

Acting Decision Support Manager/Business Intelligence Specialist-Architecture and Enablement

Business Intelligence, MTN Nigeria
  • Drove business intelligence practice by analyzing customer data and presenting actionable insight to management and C-Level executives across the business.
  • Translated business requirements to technical specifications as well as lead data discovery exercises to enrich business functions and commercial initiatives as well as  opportunities that are analytics driven.
  • Led the team to develop real-time optimal model for monitoring and predicting dominant recharge patterns of subscribers. Total recharges per subscriber increased by 35% when this model was implemented.
  • Developed algorithms and models for subscriber propensity score based on activity ratio on the network. This is to establish a customer value score to rank and segment customers based on spend and tenure on the network.
  • Collaborated with business analysts and application developers to implement and test business and commercial requirements required for business intelligence.
  • Delivered enablement through technology for the enterprise business intelligence practice across the organization by mentoring and directing junior analysts for analytical discovery initiatives.
  • Maintained an impact assessment and evaluation of implemented technological initiatives on executed commercial imperatives and outcomes.
  • Developed automated mechanism/dashboards to validate  data quality and monitor data completeness both at the ODS and mediation layer before facts and dimension load.
  • Partnered with the program and project management team to drive effective stakeholder management and vendor management on key strategic projects driven by commercial team and technology.
Sep 2009Mar 2012

Systems Integration Analyst

Financial Systems Control, MTN Nigeria
  • Maintained and provided project and application support for ERP Application-IFS and
    Business Planning Application Oracle/Hyperion.
  • Led bi-weekly sessions with application and platform developers on business requirements.
  • Independently developed calculation scripts and financial models for Opex and Capex drivers for business planning and performance management. This reduced overhead managed services cost.
  • Implemented  ERP financial, and procurement modules to support financial operations and financial planning activities.
  • Built 150 standard and ad-hoc management information reports using Oracle 6i and crystal reports to support daily operations and end of month/year financial reporting.
  • Led communication with stake-holders regarding new requirements and business logic on financial applications.
  • Collaborated with the wider technical team to drive integration projects, data migrations and ETL processes.
May 2006Aug 2009

Software Engineer

Expert-Edge; Computer Warehouse Group;Lagos Nigeria - World economic forum global growth company, leading provider of information and communication technology solution services across West,Central and Eastern Africa.Foremost enabler of businesses in the financial industry and more than 50% in the telecoms industry in Nigeria.
  • Supervised the team of application developers, service desk engineers and report developers in the design and deployment of software projects spanning across banking applications, business support solutions and operational support solutions.
  • Set-up a 24/7 help desk support team to provide first and second line issue resolution for deployed applications.
  • Translated customer requirements into contextual and technical specifications for application developers.
  • Developed training manuals, outlines, user guides in readiness for application transfer to end-users.
  • Implemented the Oracle E-Business suite 11i and R12  oracle financials, order- to- cash and procure-to-pay modules.
  • Developed robust ETL processes and scripts as well maintenance of database structures to aid seamless CDR data load from mediation staging  to data-warehouse facts and dimensions.
  • Built a 5Tb  metadata dictionary to support business and technical team using informatica.
  • Established procedures for technical support, reviewing and clarifying business requirements for new application development.
  • Developed over 500 crystal reports, oracle reports for  management information reporting and dashboards using oracle forms and reports and similar standard BI reporting solutions.
  • Implemented risk management solution for financial institutions to monitor and evaluate credit score, money laundering activities etc.
  • Executed data migration of oil fields stats - 50TB  from JD Edwards  to Oracle 11g.


Methodologies and Frameworks

Experience in applying the following principles of IT Service delivery and project management

  • Object Oriented Analysis and Design , Oracle Application Implementation Methodology,
  • Software Development Life-Cycle/Project Management: Traditional SDLC, Agile, Scrum and Waterfall methodologies.
  • Enterprise Architecture and service management : TOGAF,ITIL,Six Sigma
  • GSM Technology:IN/Charging systems,CS5/CS6 etc.
  • Overall telecoms architecture and standard business metrics.
Information Technology

Vast Hands on experience in 

  • Online analytical processing, Business Impact Analysis, Business Process Mapping, IT Project Management, Enterprise Architecture, Information Management Security, IT Service Management and Delivery, IT Project Quality Management, Business Intelligence, Value Engineering, Application support for OSS/BSS in Telecoms,Business process design and implementation
Data-warehousing,Reporting and Performance Management

Extensive use of the following tools:

  • Hyperion Planning Suite, Oracle Essbase Analytics, Microsoft Dynamics, PowerBI, Oracle Business Intelligence Enterprise Edition (OBIEE),Essbase Excel Add-in, Hyperion Smart-View, Business Objects, SAS Enterprise Guide and SAS Basis/Programming, Oracle Discoverer, Crystal Reports with tables and queries as well as cross tab reports, oracle business intelligence enterprise edition (Oracle BI Publisher, BI Answers, Interactive dashboards and administration tools), SAS Enterprise Guide, SAP Business Objects, Tableau, Google Analytics, SPSS, and SAP BO/BW. 
  • Traditional data-warehousing- ETL  using informatica.
  • Fast data implemenation-GreenPlum,Hadoop


Jan 2015Jun 2015

Professional Education -Big Data

Massachusetts Institute of Technology

Online-x Tackling the Challenges of Big-Data

MIT Computer Science and Artificial Intelligence Laboratory

Continuing Education Units Awarded

Jan 2001May 2005

B.Sc.(Hons.) Computer Science

University of Lagos

Department of  Computer Science,Faculty of Sciences

Lagos Nigeria.

July 2005

NYSC Completed



  • Project management professional; PMI USA
  • ISO 27001 Lead Implementer; Information management security
  • SAS Enterprise Guide Proficiency User
  • Hyperion planning implementer
  • Actimize certified implementer in Fraud Management and Risk Management
  • Oracle Certified Associate 9i and 10g