Ozan Basegmez

Acts as a thought leader to develop and execute a comprehensive DevOps delivery roadmap that aligns with the overarching ERP strategy, including definition of objectives, initiatives, and key performance indicators for the Americas region consisting of 7 business units. 

• Serves as the primary point of contact for the North America SAP S/4HANA upgrade program, ensuring seamless delivery of all DevOps services within the region. 
• Oversees delivery of the SAP projects for Americas region, ensuring on-time, on-budget delivery and with the expected quality. 
• Fostered collaboration between cross-functional teams, resulting in a 30% increase in project delivery speed and improved stakeholder satisfaction ratings.

Directed a cross-functional team of 23 professionals spanning HQ and manufacturing locations, overseeing Oracle JDE and integrated business applications. Managed the end-to-end lifecycle of application strategy, governance, development, configuration, and integrations, with commitment to SOX compliance policies and procedures. Collaborated closely with company leadership, IT leaders, and technology PMO to ensure proper intake of project and service requests, including new software and vendor selection.

• Provided input to the annual planning for prioritization, long-term technology roadmap, people, and budget allocations.
• Coached my team through the M&A process, placing a primary focus on team engagement, talent retention, and career development.
• Ensured comprehensive oversight in navigating the complexities of post-M&A activities, fostering a cohesive operational environment.

Led a team of 2 managers and 9 business analysts to support Oracle JD Edwards and integrated applications. Collaborated with business leads, end users, IT, and consultants on tasks and projects to analyze requirements, provide recommendations, and deliver E2E solutions.

• Spearheaded enterprise-wide rollouts of JDE 9.2, BlueYonder Demand & Supply Planning and Shopify DTC Platform (clifbar.com), improving planning accuracy and reaching eCommerce revenue exceeding $4M within 2 years. 
• Conducted regular check-ins with team members to review current work, establish priorities, set direction, resolve issues, address requests, and maintain deliverables for committed projects.
• Provided leadership to the team, overseeing day-to-day activities, ongoing development, and offering coaching and mentoring.

Managed a team of 10 resources, overseeing development, support, and master data management for the JD Edwards ERP system.

• Led development of business cases funneling into business process improvement projects.
• Monitored KPIs and SLAs for the JDE support team to provide best-in-class customer service.
• Served as the gatekeeper of the ERP environment, ensuring rigorous compliance with company policies, procedures, and SOX.

Acted as the primary interface between business leaders in the Engineered Solutions (ES) segment and the IT department, ensuring alignment of priorities, projects, and improvements. 

• Directed the implementation of strategic IT projects using SDLC methodology and maintained day-to-day responsibility for addressing IT Service Management (ITSM) issues.
  
• Ensured the successful delivery of IT projects by coordinating resources, monitoring progress, and adhering to established timelines and budgets.

Served as the JD Edwards subject matter expert (SME), covering distribution, advanced pricing, procurement, transportation, manufacturing, product data management, material planning, and inventory systems. 

• Led the ERP restructuring project for a new distribution company model across three plants (France, Mexico, South Africa) and 2 sales offices in Switzerland and Hong Kong, achieving annual savings of 8 Million USD by optimizing the effective tax rate bracket. 
• Oversaw the development and monitoring of KPIs for the global ERP support team to enhance operational efficiency.
• Acted as the liaison between JD Edwards users and programmers to design and implement system & program modification requests.
  

• Delivered consulting services and client support throughout the system modeling to solution delivery phases for the JDE ERP system. 
• Led the supply chain team in the global rollout of the JDE model across client locations in France, Spain, Italy, and Switzerland.

• Provided comprehensive consulting and implementation services for the JD Edwards ERP System.
• Supported pre-sales activities by conducting engaging presentations, demos, and replays to client business requirements (RFI's).

• Co-led the implementation of the SD and MM modules for the largest newspaper and media company in Turkey, ensuring seamless integration and improved operational efficiency.
• Delivered functional guidance and training to over 40 users across six different locations, facilitating the smooth adoption of the new system and minimizing disruptions during the transition period.