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Summary

Loyal and trustworthy.  Strong interpersonal skills and committed to people-oriented services. Can communicate well with others. Fast learner, determined and hardworking. Willing to go extra miles. Can adapt easily and work well under pressure. Work efficiently with minimum supervision. A barista and professional waiter.

Work experience

Waiter/Barista

20132016
Sabria's Halaal Restaurant

Referee:

Yousri Hartley,

Wynberg, Capetown

South Africa

Tell#: +27 217615247


Hotel Butler

20092011
Delaire Graff Lodges & Spa

Referee:

Mr. Lithgow,

Franchoek, Capetown

South Africa

Tell#: +27 218858160

Waiter

20082009
Birkenhead House *****

Refree:

Mr. Shaine Brummer

Hermanus, Capetown

South Africa

Tel# +27 157930150

Barista

20062008
Houw Hoek Inn Hotel***

Referee:

Mr. Paul Rodenbauch

Capetown

South Africa

Tell#: +27 (28) 2849646

Responsibilities

My responsibilities included:

▪ Performing daily opening and closing duties, administrative duties - inventory, requisitions, cash-ups and general administration.

▪ Ensuring that the restaurant was completely set-up for service.

▪ Always knowledgeable about the menu and up-sell whenever opportunity arises

▪ Assisting the Senior Manager, as well as guide and monitor the efficiency of junior employees.

▪ Taking the responsibility of instituting corrective action when service errors occur in a manner that always exceeds customer expectations.

▪ Handling last-time orders, rectifying customer complaints, providing general supervision on employees daily chores.

▪ Preparing roomsfor arrivals including for special occassions e.g. honeymoon set-up, birthday celebrations, annivesaries.

▪ Deliver specially requested amenities to guests' rooms

Text section

Date of Birth:          8 July 1983

Marrital status:      Male, Married with kids

Nationality:             Zimbabwean

Languages:              English, Isizulu, Shona

National ID#:           47-136836Q47