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High performing operations management with expertise in hotel management, property and facility management. Optimizing organizational process to maximize business result both operational and financial performance. Dynamic team leader who is adept at leading, energizing, motivating and developing all associate to meet goals and objective. 

Work experience

FEB 1 - Present

General Manager

OZO North Pattaya
  • Accountable for overall hotel management (406 keys/ 1 outlet).
  • Create the energetic vibrant to the Brand.
  • Lead the commercial to maximized the target.
  • Harmonized the teamwork among the team. 
  • Handling the performance of each department. 
  • Focus on brand awareness.
  • Increase RGI and MRI.
Jan 1, 2018Present

Country Head (Director of Operations, Thailand)

Red Planet Hotels (Thailand) Limited
  • Accountable for the operation and financial performance of the hotels in Thailand (813 keys/ 5 hotels). 
  • Adopt a strong REVPAR position to maximize company return. 
  • Manages  hotel expenses to achieve maximum flow through to the bottom line profit.
  • Lead and direct the preparation of the Annual Business Plan, Capital and Operating Budgets, Pre Opening Budgets in accordance with corporate guidelines and management contract.
  • Focus and awareness on cash flow management within the region. Specific attention given to Cash-on-Hand, Forward Cash demands and Inventories.
  • Control costs and expense whilst maximizing revenue thus achieving optimum profitability.
  • Demonstrate strategic business planning skills for long and short-term projects (positioning through pricing and product). Develop, implement and monitor a marketing business plan annually. 
  • Planning and implementation of the Marketing and Sales strategy. Plan promotions of products and services to increase profit and market share both online and offline. 
  • Monitor unit management and strive for ongoing development and high morale of the entire workforce through training, communications and interactions between business unit management & associates.
  • Plan, coach and direct suggestion plan for the Region to ensure sustainability and all associates receive the education, tools and assistance in order to be able to perform their roles.
Sep 15, 2015Dec 31, 2017

Hotel Manager, Pre-Opening team

Red Planet Hotel Bangkok, Surawong
  • Set up hotel operation, staff training, procurement, room inspection. Handling with all contractor and suppliers to achieve the opening date.
  • Successful completion of Critical Path items from all departments. 
  • Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  • Responsible for preparation of property budget and forecasts. 
  • Works with Regional Director of Sales and Director of Revenue to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports.
  • Conducts coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations.
  • Maximized guest satisfaction. Maintain hotel and guest's safety and security.  
  • Implement hotel preventive maintenance,  risk and crisis management. 
Mar 2014aug 2015

Hotel Manager

Red Planet Hotel Bangkok, Asoke
  • Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
  • Responsible for preparation of property budget and forecasts.
  • Works with Regional Director of Sales and Director of Revenue to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports.
  • Conducts coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations.
  • Maximized guest satisfaction. Maintain hotel and guest's safety and security.  
  • Implement hotel preventive maintenance,  risk and crisis management.
JUn 2013Feb 2014

Building Manager, Pre-Opening Team

Ariva Hospitality (Thailand) Limited
  • Develop and implement standard of property management along with excellence hospitality service as a concept of being different form other management company.
  • Developing and managing pre-opening operations budgets, negotiating and maintaining vendor contracts, developing and implementing strategies to reduce building operating expenses. Set effective systems and controls to ensure the consistent smooth running of departments
  • Create and establish the property on defined target markets, business management and develop and fulfill the defined business plan at company level
  • Directing and overseeing the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
  • Annual General Meeting Juristic Person and Extra Ordinary General meeting set up and report to land department. Also the committee meeting arrangement.
Aug 2011May 2013

Residential Manager

Bann Montida Service Residence, Montri International Limited
  • Building management; planning, organizing, developing, budgeting and training
  • Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. 
  • Sales and marketing development and implementation and strategies; Travel Agent, OTA, Corporate, Embassy.
  • Responsible for online extranet, reservation and revenue management.
  • Project management and supervising and coordinating work of designers and contractors.
  • Monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward.
Feb 2011Aug 2011

Front Office Manager

Fragrant Property Management
Oct 2009Nov 2010

Office Manager

Dotvivo Asia, Bangkok
Aug 2008Oct 2009

Front Office Manager, Pre-Opening Team

Ariyasomvilla Bangkok

Education

May 2001Jul 2005

BBA in Hospitality Management (Major in Hotel Management)

Dusit Thani College

Skills

Hotel management
Operation management
Mentoring
SALE, MARKETING & Digital Marketing
revenue management
risk and crisis

activities & interests

  • Business development
  • Sustainability environment
  • Surfing, swimming & cycling 

Community activities

  • Lecturer of Hospitality Management to Dhonburi Rajabhat University 2017-2018 : Front Office Management, Management of lodging and  hospitality business, Phycology for service industry.