Prabir Ganguly

Product Management | Commercial Aviation | Ancillary Revenue

Thorough experience in the travel business that includes – Global Airlines, Travel Agency that includes Offline, Online and GSA, and understanding in corporate booking tool, Global Distribution System, and Travel Technology.
Well recognized and identified for out of the box thinking, challenging status quo, problem solving and a team player.
Currently managing a digital transformation project for a leading airline that contributes USD Three hundred million revenue opportunity in dynamic offer management space.
Constant engagement in Ideation, Solution Development, Delivery and Implementation of cross functional projects to improve Ancillary sales.
Having skills in performing market research and benchmarking customer journey to provide frictionless digital, physical and emotional experience .

Supporting Ancillary products and process optimization in PSS across all touch points.
Implemented Fare Logix platform for Merchandizing and NDC
Enabled sale of AXA Travel Insurance in the booking flow
Implemented Upgrade capabilities using Plus grade technology
Implemented dynamic pricing for Seats, Upgrade using machine learning.
Implemented Virtual Interline solution with EasyJet using Dohop technology platform.
Working closely with external and internal stakeholders including channel partners to identify, articulate and implement ancillary process improvisation with minimum disruption.

Managed end to end solution development and delivery of Expo2020 tickets for Etihad passengers using inhouse development and quality resources.
Supported RFP process in identifying partner capability matrix for automating Etihad supported TMC platform and Group booking sales platform for travel agents .
Managed partner identification and solution assessment for Etihad Inflight Retail Platform.
Innovated and implemented Neighbor Free seats and Dynamic auction for upgrade with Sabre and Plus grade technology.
Supported various Anciallry bench marking studies and end to end implementation of project delivery.

Supported leading middle eastern carrier digital program to improve online penetration by delivering multiple product features like Air, Rail integration to improve connectivity.
- A brand new B2B booking engine platform for the corporate traveler and small to medium size channel partners.
- New enhanced shopping capabilities for itinerary pricing.
- Implemented Online Travel insurance
- New Payment Instruments
Supported Sabre with large internet booking engine migration for Virgin Australia and
Aero Mexico
Supported, managed, world-class Agile development practices across globally distributed
teams.

Delivered flights and fulfillment product roadmap for APAC markets including Singapore, Hongkong, Australia, and India.
Supported Dynamic packaging product.

Knowledge of Market and Industry, User experience and KPIs

Commercial Airline Distribution and Ancillary Strategy

Understanding and delivering customer needs

Managing Engagement, Innovation , Lean Development

Research and identify revenue opportunity with Air Extra items

Data Analysis , Airline System and System Architecture

Qualified for final round in I-Fikra challenge (Etihad's in house think tank) for suggesting innovative and winning ideas to overcome business challenges and drive better business outcome.
Received Star of the Month Award from Etihad Airways for implementing NDC platform.
Received Sukhan Award from Etihad Airways for Pros system migration.
Received Airline Solution Champion's Award from Sabre Dallas.
Received Customer Champion Award from Sabre Bangalore.
Received Sales Champion award from ABACUS Distribution System

On Request