Etihad Airways - Digital and Innovation
- Supporting Ancillary products and process optimization in PSS across all touch points.
- Implemented Fare Logix platform for Merchandizing and NDC
- Enabled sale of AXA Travel Insurance in the booking flow
- Implemented Upgrade capabilities using Plus grade technology
- Implemented dynamic pricing for Seats, Upgrade using machine learning.
- Implemented Virtual Interline solution with EasyJet using Dohop technology platform.
- Working closely with external and internal stakeholders including channel partners to identify, articulate and implement ancillary process improvisation with minimum disruption.