SR. PROJECT MANAGER, TECHNICAL, Enterprise Technology Solutions
T-MOBILE, PLANO, US
- Delivered and implemented complex innovative solutions that enhanced service to customers.
- Collaborated effectively with cross-functional business and technology teams to solve problems and reduce ambiguity.
- Assembled key players and nurtured internal working relationships to foster teamwork.
- Delegated project responsibilities and tasks; directed, motivated and managed projects and resources involved.
- Ensured timely activity, integration, and productivity of technical support, and administered efficient use of resources.
- Managed conflicts to an early resolution and effectively escalated any unresolved issues.
- Identified project risks and used proven PM techniques to assess and mitigate; facilitated project risk reviews and mitigation.
- Attended and hosted management and project team meetings as required keeping the project team informed; facilitated project
reviews with stakeholders as necessary to perform ongoing assessments.
- Documented, obtained approval, and tracked all changes impacting the project; developed program solutions to minimize the impact and ensure alignment to time and scope.
- Produced detailed reports and notifications and communicated project status to stakeholders and the project sponsor.
- Strong familiarity with mobility/cloud/IOT/infrastructure, and PM tools including JIRA, Clarity, and Confluence.