RAJESH HINGORANEE

• Delivered and implemented complex innovative solutions that enhanced service to customers.
• Collaborated effectively with cross-functional business and technology teams to solve problems and reduce ambiguity.
• Assembled key players and nurtured internal working relationships to foster teamwork.
• Delegated project responsibilities and tasks; directed, motivated and managed projects and resources involved.
• Ensured timely activity, integration, and productivity of technical support, and administered efficient use of resources.
• Managed conflicts to an early resolution and effectively escalated any unresolved issues.
• Identified project risks and used proven PM techniques to assess and mitigate; facilitated project risk reviews and mitigation.
• Attended and hosted management and project team meetings as required keeping the project team informed; facilitated project

reviews with stakeholders as necessary to perform ongoing assessments.

• Documented, obtained approval, and tracked all changes impacting the project; developed program solutions to minimize the impact and ensure alignment to time and scope.
• Produced detailed reports and notifications and communicated project status to stakeholders and the project sponsor.
• Strong familiarity with mobility/cloud/IOT/infrastructure, and PM tools including JIRA, Clarity, and Confluence.

(CONTRACT) PLANO, TX
PROGRAM PORTFOLIO MANAGEMENT, Salesforce Transformation PMO 02/2021 - 03/2022

• Managed and tracked the migration of sales tools & applications to the Salesforce cloud platform, via API development.
• Spearheaded the discovery, planning and execution of Cloud migration projects to determine the applications to be moved to the Salesforce cloud, and to provide input on any modernization needed for those applications to be onboarded to Salesforce.
• Ownership for Strategic Projects/Programs, including integrated project planning across Cloud vendors and corporate teams.
• Made appropriate tradeoffs to manage risk, and communicated goals, roles, and desired outcomes to deliver complex solutions.
• Tracked program timelines, achievements, results, dependencies, risks, mitigations, success criteria and communication.
• Collaborated with architects to determine the applications to be moved to the Salesforce cloud, as well as the infrastructure

needed.

• Ensured the socialization of plans and alignment across leadership, partners, the project team, and external vendors.
• Dynamically planned and managed multiple priorities to create an entirely new technology operating model and culture.

• Ensured timely network/compute/storage environment lab builds for implementation of Network Cloud solutions.
• Met or exceeded client requirements for solutions related to infrastructure, cloud, mobile apps, web apps, and IOT.
• Successfully delivered multiple projects (with PMO budgets of $1.5M - $13.5M) impacting revenues from $50M to $500M.
• Met stakeholder expectations by leading communications across global teams to align HR/technology/issues/risks/milestones.

• Technical Program Management responsibilities with Corporate Security Project Delivery of M&A Integration projects.
• Developed and maintained strategic relationships & communication across the Corporate Security team.
• Managed and delivered executive presentations and project/program status, and RAG reports utilizing Confluence.
• Successfully drove technical solutions requiring migration of applications/functionality to Corporate Cloud platform.

• Solely responsible for successful end-to-end completion & implementation of PMO projects, including business analysis.
• Led project team discussions to forecast problems, manager HR/Tech resources, and assess potential risks and solutions.
• Identified and resolved issues proactively, and balanced project schedules, scope, human resources, and cost constraints.
• Provided executives with project risk assessments and summary level project status reports, including funding and analytics.

• Developed proposals by identifying product feature sets that define customer requirements and impact resource allocation.
• Worked with onsite and offshore teams to manage and monitor complex IT projects requiring data management & risk analysis.
• Developed documentation and supported the creation of product proposals in solving business problems for big data (Finance - Northern Trust) and mobility (Telecom - Verizon) clients, utilizing ATG, MDM, ETL, BI, RAG reports, Issue/Risk Assessments.

• Effectively resolved IT issues by working with Business & IT Infrastructure teams.
• Facilitated interactive online meetings to gather IT/business requirements.
• Identified system enhancements & documented business needs for internal clients.

MBA - Santa Clara University, Santa Clara, CA, USA

MS - Kansas State University, Manhattan, KS, USA