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Summary

Experienced professional with a strong background in enterprise applications, financial systems, and technology leadership across industries such as FinTech, federal consulting, and public sector. Expertise includes leading cross-functional teams, implementing ERP solutions, achieving process automation to reduce costs and enhance efficiency, and overseeing multimillion-dollar budgets and operations involving SaaS, COTS, and custom technologies. Skilled in program management methodologies including agile processes, financial system optimization using Oracle EBS and other tools, compliance with regulatory standards, and fostering stakeholder collaboration. Educational credentials include a Bachelor of Engineering in Computer Science from Government College of Technology and a Certificate in Financial Accounting from Harvard Business School Online. Proficient in leveraging innovative tools for enterprise systems integration, cloud migration strategies (DRaaS/IaaS), OCR scanning for data onboarding efficiency, and enhancing revenue allocation systems. Seeking leadership roles focused on driving digital transformation initiatives or technical programs within dynamic organizations aiming for scalability and innovation.

Work experience

Principal Technical Program Leader - FinTech

2020-022025-02
Zillow, Carlsbad, US
  • Spearheaded the securitization initiative in collaboration with Credit, Capital, Procurement, Accounting, Legal, Treasury, FinTech, and external banking partners, unlocking $450MM in additional capital for Zillow Offers.
  • Achieved a 20% reduction in total cost of ownership (TCO) through process automation via ERP product transactional data onboarding, OCR scanning, and streamlined one-segment financial reporting; reduced manual reconciliation efforts by 10% monthly.
  • Directed cross-functional teams across engineering, business, and product domains to build quarterly roadmaps for enterprise initiatives; introduced agile processes resulting in a 20% increase in sprint velocity within a hybrid environment of custom and SaaS applications.
  • Provided technical program management leadership for Accounting and Zuora Professional Services on the implementation of a complex Revenue Allocation system with an expected completion date of Q2 2025.
  • Oversaw the production and facilitation of monthly business reviews encompassing metrics tracking, KPIs analysis, initiative health evaluations, engineering outputs, and spend analysis insights.
  • Established and maintained robust stakeholder relationships through consistent communication strategies alongside high-quality tracking and reporting methodologies.

Technical Manager (Consulting)

2017-102020-01
NIH, Washington, US
  • Provided technical consulting for federal clients managing complex budget and financial systems using Oracle Federal Financials.
  • Designed and delivered customized Oracle Federal Financials solutions to address audit deficiencies and ensure compliance with recurring $40B annual fiscal budgeting and statutory reporting requirements.
  • Developed innovative approaches to enhance and optimize Oracle EBS by integrating standard features, custom solutions, and third-party tools, effectively addressing client challenges.
  • Achieved a 10% reduction in cash collection, disbursement, and reconciliation times through the implementation of Financial Accounting Hub (FAH).
  • Ensured alignment with regulatory standards by implementing tailored technical solutions for statutory reporting processes.
  • Delivered strategic system upgrades to meet client-specific needs while enhancing overall system performance and usability.

Senior Enterprise Applications Manager

2015-052017-01
City of Carlsbad, Carlsbad, US
  • Oversight of business technology operations, managing a team of 5+ professionals and a $2.2M operational budget, while administering 100+ applications across SaaS, COTS, and custom platforms.
  • Development and implementation of multi-year technology roadmaps to ensure high availability and robust business continuity through DRaaS and IaaS solutions.
  • Reduction of support costs by 15% via migration of critical applications to a consolidated hybrid cloud environment.
  • Coordination of ERP discovery initiatives with responsibilities including vendor management, contract negotiation, and strict adherence to SLA requirements.
  • Publication of an enterprise systems catalog ahead of schedule in compliance with California SB-272 legislation.
  • Leadership in strategic technology decision-making to align IT infrastructure with the city's operational goals and priorities.

Manager - Corporate Business Systems

2013-052015-02
Jack in the Box, San Diego, US
  • Directed a team of 10+ specialists supporting enterprise systems for Finance, HR/Payroll/Benefits, Accounting, Legal, and Franchise Operations.
  • Led the adoption of Agile methodologies, achieving a 20% reduction in application delivery times and an 85% improvement in resource utilization productivity.
  • Reduced application downtime by 40% and lowered support costs by 25% through proactive monitoring, migrating legacy applications to SaaS environments, and automating financial transaction creation using OCR scanning.
  • Consolidated redundant software applications, resulting in a 10% reduction in Oracle support costs and a 15% decrease in records storage requirements.
  • Enhanced data security by implementing Oracle Advanced Encryption (TDE) for the protection of sensitive personal information (PII).
  • Successfully optimized enterprise IT systems while driving cost-saving initiatives and operational efficiency improvements across critical business functions.

Director of Enterprise Applications

2009-122012-06
DPI Specialty Foods, Ontario, US
  • Directed enterprise application operations, strategy, architecture, and cost reduction efforts for a $1B distribution organization, overseeing a 30-member team and managing a $2M budget.
  • Transitioned a $10M Oracle ERP program in-house within six months, reducing vendor costs and monthly expenses by 15%.
  • Achieved 25% reduction in support spending and improved resolution times by 40% through the implementation of an internal dashboard.
  • Realized annual total cost of ownership savings of 20% by retiring inefficient components within 400 customizations to the Oracle ERP system.
  • Established disaster recovery (DR) and business continuity (BC) processes for Oracle and Siebel systems to meet RTO metrics of 12 hours and RPO metrics of four hours, with regular quarterly testing and optimization.
  • Led cross-functional projects integrating Oracle EBS and Siebel CRM systems to enhance finance and accounting operations.

Consulting Technical Manager

2005-042009-12
Oracle, Carlsbad, US
  • Oversaw delivery management for Oracle's Western US/Canada practice, ensuring on-time and on-budget completion of Oracle EBS and integration projects for global clients.
  • Coordinated geographically dispersed teams exceeding 30 members to execute full lifecycle implementations.
  • Directed complex, multi-country Oracle EBS implementations valued between $7M and $15M, including both on-premises and SaaS deployments for high-profile clients such as Caterpillar Financial Services, art.com, VeriFone, and Saxon Energy.
  • Managed a team of 20 technical resources while collaborating with hosting providers and client teams to deliver a multi-country, multi-phase Oracle ERP project within an 18-month timeline and budget constraints.
  • Designed and implemented Oracle ERP systems integrated with PCI-compliant payment infrastructures to enable a 1M+ SKU e-commerce platform capable of delivering sub-5-second response times globally.
  • Delivered solutions ensuring scalability, high availability, and compliance with performance requirements across diverse geographic regions.

Education

Bachelor of Engineering

Government College of Technology

Government College of Technology, Coimbatore, India | Bachelor of Engineering, Computer Science

Certificate in Financial Accounting

2023-01
Harvard Business School Online

Harvard Business School Online | Certificate in Financial Accounting (2023)

2016-01
Coursera

Coursera | The Data Scientist's Toolbox, R Programming, Getting and Cleaning Data, Exploratory Data Analysis (2016)

Qualifications

Skills
● Program & Portfolio Management: Strategic Planning, Roadmap Development, Cross-functional Leadership,
Stakeholder Management, Risk Management, Agile/Scrum, Waterfall, Change Management
● Strategic Planning & Execution: Quarterly and Annual Planning with Roadmaps, Business Process Optimization,
Change Management, Organizational Design, Continuous Improvement, Process Standardization
● Technical Expertise: ERP (Workday, Oracle), Order-to-Revenue (Zuora), SaaS, Cloud (IaaS, DRaaS), Systems
Integration, Data Warehousing, Financial Systems, Operational Data Integration
● Industry Knowledge: FinTech, Healthcare, Public Sector, Food & Beverage, Distribution, Retail, Software
● Collaboration & Communication: Team Leadership (15+ members), Executive Presentations, Negotiation, Vendor
Management, Mentoring, Data driven decision making, Relationship Building
● Tools & Technologies: JIRA, Confluence, Microsoft Project, Smartsheet, Google Suite, ServiceNow

Certifications

  • Project Management Professional PMP, PMI
  • Certificate in Financial Accounting, Harvard Business School  Online
  • Workday Financials Fundamentals Course Completion Certificate, Workday
  • Workday Financials Fundamentals Course Completion Certificate, Workday
  • Oracle Fusion Cloud Applications ERP Foundations Associate, Oracle