16 + years of IT experience worked in various roles such as Delivery Manager, QA Program Manager, Dev Lead and Lead Analyst roles in Banking and Financial, Health Care, Insurance, Retail industry.
- Led Enterprise programs with the budget of multi million dollars(1M to 5M) govern by various SDLC processes from projects initiation to closing.
- Strong understanding and experience working in different architectures involves Client-Server, Web based User Interfaces, Mainframe Legacy systems and Relation Database management systems.
- Performed multi-tasking of various area such as application development, test strategy/planning, defect management, gap analysis, configuration management, Risk Management, Change management, Stakeholder management, user training etc.
- Proficiency at PMI methodology and Process in managing the Medium to Complex Program/Project Management from initiation to Closure phase.
- Expertise in Software implementation procedure and process. Managed end-to-end product/project/program implementation.
- Experience in Incident, Change and problem management application system.
- Knowledge of IS 27001: 2013 control objectives and how these are applied in IT services and line of business.
- Application/Program Management Leadership skill involves end to end program/functional unit management start from initiation, vendor selection, requirement analysis, design and development, testing to implementation.
- QA Leadership skill that involves implementation of QA road map, leading TCOE(Test center of Excellance), implantation of QA process and methodologies for the complex business systems/programs.
- Expertise in Risk management includes but not limited to risk processes such as risk evaluation, Risk classification, Risk treatment etc.
- Knowledge of Data Governance process and Informatica Data governance tools.
- Managed Web Mobile banking project and Enterprise message hub for the ios/androids application to create and manage the mobile banking users in M&T
- Extensive Knowledge with Payment clearing systems and Credit card processing systems.
- Knowledge of data management involves PCI(Payment Card Identification) and PII(Personal Identifiable information)
- Experience of healthcare knowledge in EDI, HIPAA Standards, 4010/5010 Guidelines, Medicare, Provider, HCR and other Healthcare Exchange initiatives.
- Experience in working with Business users for business requirements analysis and review, test scenarios identification and BAT/UAT.
- Prepared and communicated the Status reports, Summary Reports, Defect status reports, Lessons Leaned documents to PMO and Senior Leadership.
- Vast experience in onshore and offshore work model including people management.
- Expertise in Smoke, Functional, Regression, System Integration and User Acceptance and automation testing.
- Well versed in Waterfall and Agile Methodologies.