- ePMO/PMO Deployment
- ELT/Strategic Initiatives Group Installation
- Operational Scalability
- GTM Strategy and Product Expansion
- Sustainable Transformation
- Enterprise Solutioning
- Organizational Strategic Planning
- Work Management Improvement
- ERP/EMR Transformation
- Portfolio Creation and Execution
Professional Profile
- Accomplished operations leader with a proven track record of delivering results for PE and Fortune 100 companies
- 15+ years of experience in Telecommunications, and Technology specializing in driving Growth and GTM strategy
- Current Director of Strategic Services for consulting firm focused on driving value through best-in-class execution
- Former Sr. Director of Program Management and Operations
- Expertise in Operational Value Evaluation, Creation and Optimization.
- Fractional Executive with passion for Operations, Integration, and Execution
Professional experience
- Product Expansion and Readiness: Ensured readiness of ‘next-generation’ video content management platform and operating system across national footprint. Documented and executed hundreds of product feature test to validate expected behavior, developing solutions for national deployment.
- PMO Installation: Installed national Project Management Office(PMO) to support 6 cross-functional Telecommunication organizations. Reorganized team structure and implemented project intake process, capacity model, PM scorecard and governance
- R&D Product Program: Led $8M research and development initiative to measure advantages of 3D printing on traditional analog manufactured consumer goods
- EMR Transformation: Created EMR consulting package supporting EMR Evaluation, Execution, and Sunsetting of Legacy systems. To date this service have been launched to over 143 doctors across 90 practices
- Practice Operation Optimization: Assessed and launch work management process and system for $150M healthcare organization. Deploying Enterprise Strategic Execution workflows, Executive Prioritization and Governance Processes, Enterprise PM tools, and supported operational sourcing.
- Go To Market Strategy: Successfully piloted and commercialized new services and launched at 30 practice locations in seven months, resulting in $2M of incremental revenue during the engagement.
- ePMO Governance Structure: Developed ePMO structure for $750M supply chain organization. Deliverables included Initiative Prioritization Process, C-Suite Governance Cadence, and Executive status update structure
- Virtualization and Organizational Restructuring: Led initiative to centralized business operations and relocate employee functions. Project resulted in cross-training of 1000 employees and migration of 100+ active employees.
- Operational Problem Solving: Solutioned unique identifier which helped to measure customer traffic and increased conversion accuracy tracking by 30%, in over 700 Retail locations nationwide.
- Organizational Transformation: Led an initiative to create a bilingual center of excellence. This initiative included a multifaceted change management plan to enable the successful transition of 150+ employees from one job function to another. The complexity of this initiative required coordination across over eight cross-functional departments and was delivered on time.
Work Experience
- Company: Hazel Seybert Consulting
- 2017- Present | Director, Consulting and Strategic Services
- Company: Charter Communications/Spectrum
- 2014-2017 | Sr. Director Program Management, Operations, and Communications
- 2009-2014 | Sr. Manager, Project Management and Communications
- 2006-2008 | New Market Business Development Program Specialist