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RJ Houston

Research & Advocacy | Media and Communications | Industry Governance & Development | Aquatic Facility Design, Management & Operations | Risk, WHS & Emergency Management Consultant | Project Manager | MBA, Social Impact

Summary

Executive, general manager, project manager, advocate, consultant, researcher and people leader. For over 10 years I have been managing and leading complex business units, high performing teams and delivering cutting edge events and services across both the public and private sectors including: social enterprises, local government and peak bodies. I have an excellent reputation for strategic planning and implementation, shifting organisational cultures, building high performance teams, influencing and leading change.

WORK HISTORY

2023-01 -Current

General Manager - Capability & Industry

Royal Life Saving Society - Australia

Currently oversee a portfolio of business units for Royal Life Saving's national office including: VET Training & Workforce Development, Education Programs, Lifesaving Sport & Inland Waterway Safety and Aquatic Industry Standards, Services & Advocacy.

Key responsibilities:

  • Assume responsibility for RLSSA reputation, operational services, strategy and growth across programs, services and product areas.
  • Develop and maintain strategic industry relationships and partnerships.
  • Strategically develop core organisational capability.
  • Advocate for and develop research, programs, events and services which develop and support an enhanced aquatic industry, growth of lifesaving sport & increased swimming and water safety competency across the Australian population.
  • Position Royal Life Saving for improved member, partner and stakeholder satisfaction and growth.
  • Plan, deliver and monitor organisaitonal performance and respond swiftly to dynamic operating environment.
  • Act as a key media spokesperson for safety campaigns and across subject matter expertise areas.

Recent achievements:

2021-022022-12

National Manager - Aquatics

Royal Life Saving Society - Australia

The role entailed developing and strengthening relationships with the aquatic and recreation industry, water safety sector, and key government agencies at national, state and local level. Key components of the role include facilitating cross-sectoral collaborations, delivering a range of outcomes and initatives in policy development, advocacy, research and program development.

Achievements:

2019-012021-01

Manager - Pool Safety

Life Saving Victoria (LSV)

This role supported the successful delivery of assessments, events, advocacy and audit systems under LSV's social enterprise arm.

Achievements:

    2018-042019-01

    Centre Manager and Quality Assurance Manager

    Yarra City Council

    Responsible for the strategic and operational oversight of the Collingwood Leisure Centre, Quality Management System for Yarra Leisure, Marketing and Communications Portfolio Yarra Leisure and Health and Fitness Portfolio Yarra Leisure.

    Achievements:  Significant capital works, asset management, risk management, change management, streamlining and integration of services at Yarra City Council. Lead reviews of major service programs to Yarra Leisure customers. 

    2016-092018-09

    Operations Portfolio Manager

    Yarra City Council

    Responsible for the Operations Portfolio across Yarra Leisure sites inclusive of Fitzroy Swimming Pool, Richmond Recreation Centre, Collingwood Leisure Centre and Burnley Golf Course.

    Key achievements: Lead a team of 150 staff across four venues through significant organisational and business unit change. Delivered significant improvements in operational efficiency and safety management.

    2015-082016-09

    Operations Coordinator - Brunswick Baths

    YMCA Victoria

    Key achievements: Lead a high-performing frontline service team renowned in the YMCA for its strong and positive culture. Initiated and structured the Brunswick Baths CALD partnership with LSV which grew into a statewide program and gained positive national media attention.

    2014-112015-08

    Operations Team Leader - Carlton Baths

    YMCA Victoria
    2010-112014-03

    Facility Supervisor - Lancefield Outdoor Pool

    Macedon Ranges Shire Council
    2009-102010-03

    Snowboard Instructor Evaluator & Trainer (trainer of trainers)

    Canadian Association of Snowboard Instructors
    2008-112010-03

    Outdoor Guide, Snowboard Instructor & Snowboard Coach

    Various Ski Resorts

    EDUCATION

    20212023

    Master of Business Administration (MBA), Social Impact

    Australian Graduate School of Management at University of New South Wales (AGSM @ UNSW)

    Graduation with Distinction - December 2023

    20212021

    Graduate Certificate in Project Management

    Australian Institute of Management
    20202021

    Graduate Certificate in Management

    Australian Institute of Management
    • Recipient of Australian Business Leader's Scholarship
    • Maintained distinction average.
    2020-012020-02

    Certificate IV in Work Health Safety

    Pinnacle Safety Solutions
    2018-012018-03

    Lead Auditor - Quality Auditing

    SAI Global

    Qualified to oversee quality auditing systems and develop audit regimes.