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Robert Savi

Senior Program-/Project Manager | SAP Expert | Management Advisor

Summary

Program-/Project Manager, Product Owner and Scrum Master for +20 years.
Experienced practitioner of agile and traditional Project Management Methodologies 

Extensive SAP expertise across ERP and various Industrie Solutions.

Recognised Senior Advisor with focus on Business Transformation, Strategy,
Change Management, integrated Business Process and Organisation Management.

Broad Industry Expertise combined with strong Business & IT Know-How.

Well versed in translating complex IT projects into Business Language.

Experienced Trainer, Mentor and Coach.

Fully proficient in English, German, French and Italian.

Work History

Mar 2022Current

SAP Managing Consultant | Senior SAP Advisor | Program-/Project Manager

Tata Consultancy Services Switzerland Ltd.
  • Project Management and Assessment support for S/4HANA conversions for clients in Manufacturing and Travel/Transportation Industrie.

SAP S/4HANA Conversion| SAP ERP | SAP PLM / SCM | SAP BP / CVI |Project Management | Business Advisory | Transformation | Roadmap Planning | Solution Design | Code Remediation  

  • Management and growth of SAP Offshore Testing Workbench Team  of 25 Testers on behalf of a large global Insurance Company in Germany
    Agile Program Management | Scrum | Jira, Confluence

Multi-year SAP salesforce management initiative on multiple technologies.

Testing of Commission Calculation, Settlement, Business Partner & Org. Management across multiple landscapes, main focus on Data Migration.

Expert level advice on SAP landscape optimisation and transition from project to maintenance mode.

SAP Testing | Test Automation | Business Advisory | Leadership | Transformation | Training | Data Migration | Customizing | Integration | Reporting

SAP ICM | SAP Incentive and Commissions Management | S/4HANA | Legacy HOST | KAFKA

Dec 2020Jan 2022

Senior Business Advisor / Consultant | SAP Incentive & Commissions Management (SAP ICM) | LoB Health Care Insurance

Freelance Engagement at Concordia Insurance (Hannover) via ConVista Consulting AG (Cologne)

Implementation of new Salesforce Agency Incentive and Management System for all Lines of Business
Traditional Project Management | Waterfall

In charge of the delivery of the Business Blueprint / Concept, Business Process redesign and customization of the SAP ICM Implementation, integration and migration for the Health Care Line of Business.

Insurance | Health Care | Salesforce

Businesss Advisory | Business Analysis | Business Process Re-Engineering, Process Analysis, Modeling and Redesign | Coaching | Training | Migration | Customizing | Integration | Reporting

SAP ICM | SAP Incentive and Commissions Management | SAP HANA | Legacy HOST | msg.Health Factory | Innova Health Factory | SAMOS

Feb 2019Dec 2019

Product Owner | Project Manager SwissWorldCargo Online Marketing & Sales Solutions

Freelance Engagement at SwissWorldCargo (Div. of SWISS Int. Airlines) via iET AG, Zurich

Product Owner and Program Manager | Introduction of new digital Booking Engine for Cargo.
Agile Program Management | Scrum | Jira, Confluence

Program Management | Service Management | Product Owner | Business Analysis | Business Process Re-Engineering | DevOps Introduction | Application Operations Services | Process Excellence | BPMN 2.0 Process Analysis, Modeling and Redesign

Digital Transformation & Change | Legacy Solutions | Web-based Booking Engine Design and Implementation | Liferay DMS Implementation and Integration | Cargo – Legacy eBooking Application Migration | CRM Integration | 

Accelya SkyChain | Accelya Offer and Order | MS Dynamics | SOAP & RESTful Services Framework | Google Analytics | SEO | Disbursed Implementation Team and Software Development Outsourcing (4 Providers in India, Poland, VAE, Germany with 30 members)

Dec 2017Dez 2018

Program Manager and Senior Expert Consultant Insurance / Process Excellence

Freelance Engagements at Pragmatica AG , Zurich

Infrastructure Migration and Transition | Internal Control System (ICS) | Process Excellence (PEX) | Risk & Compliance | Service Management
Agile Program Management | Scrum | Jira, Confluence

Program Management | Service Management | Data Center Services | Workplace Services | Unified Communication & Collaboration | Application Operations Services | Risk & Compliance | Process Excellence | BPMN 2.0 Process Analysis, Modeling and Redesign | IT General Controls Analysis and Redesign | ITSM Framework/Process Design and Implementation | ITIL | COBIT 5 | Disbursed Implementation Team and Software Development Outsourcing (5 local Providers with upto 30 members)

June 2017Nov 2017

Starter/Founder

Blockchain Startup, Zurich
Oct 2016May 2017

Sabatical

Apr 2015Sept 2016

IT Program Director and Enterprise Architect Billing & Payments

Freelance Engagement at Zurich Insurance Group Ltd., Zurich

Global Finance Operations Shared Services Change & Transformation |
Billing & Payments Solutions & Services
Agile Project Management | Kanban & Scrum | Jira, Confluence

Program Management | Pega-Business Rules and Workflow Engine for Billing & Payments |Integration Architecture Design | BPMN 2.0 Process Reengineering | Process Standardization | Digital Transformation | Robotics & Automation 

Cloud-Solutions | COTS | Legacy Solutions | Pega | SAP Financials | SAP FS-CD | Guidewire | TIA | Salesforce | MS Dynamics CRM | Blackline | UI-Path | Blue Prism 

System Evaluations | Disbursed Implementation Teams and Software Development Outsourcing (various internal and external Providers in Switzerland, Spain, UK, US and India with upto 25 members each)



Jan 2014Feb 2015

Client Partner / Senior Business Development Manager Insurance

Tech Mahindra Ltd., Zurich

Innovation, Change and large scale Transformations | Outsourcing  
Agile Sales & Project Management | Kanban & Scrum

Program Management | SAP Finance Transformation | Large scale ERP (SAP) & Legacy Application Maintenance Outsourcing | Data Center & Cloud Transformation |Internet of Things (IoT) for P&C and Life Insurance |
Telematics for Healthcare & Motor Insurance | Patient Monitoring & Prevention | Customer Loyalty Programs | Management of onsite/offshore Implementation Team and Software Development for one specific Swiss Customer (Switzerland and India with upto 40 members)

Apr 2012 Jan 2014

Client Partner / Senior Account Executive Switzerland

Capgemini Schweiz AG, Zurich

Transformation | Outsourcing | Application Management | SW-Development  
Agile Sales & Project Management | Kanban & Scrum

Account Management | Local Alliance Management | SW-Development
Manufacturing - Global SAP Template Rollout / Transformation | Application Management & Operations Outsourcing | Retail - Legacy Application Migration | Software Development Outsourcing | Banking - Sales Channels Transformation |  M&A | New SAP Sales Compensation solution | SAP FS-ICM | SAP FS-CD |SAP HCM | SAP CRM | SAP BW | Insurance - Marketing & Sales initiatives |Core Insurance Platforms | KYC & CRM | Claims Transformation | SAP | Guidewire | Pega | Salesforce

Oct 2009Mar 2012

Management Consultant / Manager Insurance Switzerland

Q-PERIOR AG, (formerly ESPRiT Consulting), Zurich

SAP Implementations for Financial Services | Field Sales Solutions | KYC & CRM | Project Reviews & Audits | SAP Training
Traditional Project Management | Waterfall | PMBok 

Insurance - Group wide/global SAP CRM Systems | Implementations | Roll-Outs | System Evaluations | SAP Architecture | Legacy Integration | Process ReDesign & Standardization | Digital Transformation | Project Reviews for Senior Management | Project stabilization & turn-around Advisory | 
Banking - Field Sales Channels Solution | New SAP Sales Compensation | Talent Management | SAP Architecture | SAP FS-ICM | SAP FS-CD |SAP HCM | SAP CRM | SAP BW | Trainings - Design & Deliver | SAP FS specific Training

Sales Strategy | Service Portfolio Definition | Sales Team Lead

Feb 2009Oct 2009

Management Consultant / Project Manager

SQS Software Quality Systems (Schweiz) AG, Zurich

SAP Sales Compensation Solution Implementation | Incentive & Commissions Management | Testing | Quality Management 
Traditional Project Management | Waterfall | ASAP 

Project Management | Project stabilization | Turn-around Advisory | Coaching | Mediation |Program Risk Management & Mitigation | Management & Business Consulting | Stakeholders Managent | Process ReDesign & Standardization | SAP FS-ICM | SAP FS-CD |SAP HCM | Service & Sales Strategy | Service Portfolio Management |Sales Team Lead

Nov 2007Jan 2009

Senior Presales & Product Manager EMEA Insurance Core Solutions

eBao Technologies (Europe) AG, Zurich

European HQ for License & Services Sales | Solution Implementations | Software Development | |Insurance Core Software | Life & non-Life | Offshore
Traditional Project Management | Waterfall 

Product Management | Product Owner | Software Development | 
Presales | Alliance Management | Marketing & Branding | CRM Implementation | Sealesforce.Com | Presales Team Lead 

Mar 2000Oct 2007

Project & Program Manager, Engagement Manager, Solution Architect, Solution Consultant, Presales Specialist, Head of EMEA Insurance HUB

SAP (Schweiz) AG, Zurich

Digital Transformation | Change | Product Management | Software Development | Customer Support | Training
Traditional Project Management | Waterfall | ASAP 

Delivery - Project & Program Management | Digital Transformation | SAP Strategy Definition | Coaching | Implementations | Roll-Outs | System Evaluations | SAP Architecture | Training Design & Delivery | Legacy Integration | Migration | Reporting | Big Data | Process ReEngineering, ReDesign & Standardization | SAP Solution Architecture | Enterprise Architecture | SAP Insurance Switzerland Consulting & EMEA Insurance HUB Team Lead
Sales - Engagement Management | Services and Licenses Insurance Switzerland | Presales | Alliance Management 
Solutions - Product Management | Software Development | Roll-In/Roll-Out |
Customer Relationship, Loyalty & Sales Channels | KYC |Policy & Claims Management | Billing & Payment Solutions | Sales Compensation / Incentive & Commissions Management | Human Capital & Talent Management | Contract Accounting | Finance & Controlling | Risk Management | Big Data | 
SAP ERP | SAP CRM | SAP ICM | SAP FI-CA | SAP Insurance Solutions | SAP FS-PM | SAP FS-CM |SAP FS-CD | SAP FS-ICM | SAP FS-RI | SAP HCM/HR | SAP CML | SAP BW | SAP GRC | SRM

Oct 1997Feb 2000

Solution Consultant

IBM (Schweiz) AG

Insurance Solution Implementations | CRM (Siebel) Consultancy | Project Management
Traditional Project Management | Waterfall 

Oct 1990Sep 1997

Underwriter & Claims Manager

Winterthur Versicherungen AG

Underwriter and Claims Manager for P&C and Motor Fleet Programs.

Certifications

2019

PROFESSIONAL SCRUM MASTER I (Certification in progress)

Scrum.Org
2018

HERMES 5.1 Advanced (Certification in progress)

ZHAW /TÜV Süd

HERMES is a project management method for Business Organisations, IT and Services. Developed by Swiss Federal Administration, available as open standard, widly used by cantons, cities, educational institutions and private sector companies.

2009

IREB Certified Professional for Requirements Engineering

SAQ Association for Quality & Swiss Requirements Engineering Board
2009

ISTQB Certified Tester Foundation

SQS Quality Systems
Jan 2000 Jan 2011

Certified for various SAP Systems

SAP Accademy and others

Accelerated SAP, Project Manager, Solution Manager, SAP Financials, CFM, CML, Supply Chain Management, BI & BObj, CRM, HCM

Education

19941997

Master

HWV - Höhere Wirtschafts & Verwaltungsschule Zürich
19821987

Matura B

Kantonsschule Hohe Promenande, Zürich

Personal Details

  • Nationality Swiss and Italian
  • Civil Status Married
  • Hobbies Sailing, Skiing
  • Age: 54

Expert Knowledge

  • Program and Project Management (+20 years)
  • Agile - Scrum/Kanban/ SAFe/DevOps  (+10 years) 
  • Hermes, PMBok, Prince2, ASAP
  • SAP ERP, SLM, PLM, CRM, BP, etc. Implementation, Integration and Migration (+20 years)
  • SAP Landscape Strategy, Roadmap, Design, Architecture, Integration (+15 years) 
  • Enterprise Architecture (+10 years)
  • Digital Transformation, Strategy, Innovation and Change (+15 years)
  • IT & SW Development, Integration, Implementation (+15 years)
  • Outsourcing, Managed & Shared Services (+10 years)
  • Operations Build, Run & Governance (+10 years)
  • Training Design and Delivery / Train-the-Trainer (+15 years)

INDUSTRY EXPERTISE

  • Insurance, Banking, Payments
  • Manufacturing, Supply Chain
  • Telecommunication
  • Retail & Trade
  • Airline, Travel,Transportation & Cargo

Language Skills

  • German & Italian 
    Native proficiency
  • Englisch & French 
    Full professional proficiency
  • Spanish Base knowledge

Skills

Program-/Project Management
  • Scrum-Master / Agile delivery (+5 years).
  • HERMES & SAP methodologies, versed practitioner applying PMBok, Prince2, ASAP, IPMA, V-Model (+15 years).
  • Strategic Project Delivery, closely interacting with demanding senior level stakeholders. (+15 years).
  • Negotiate, influence and manage teams or stakeholders at all levels.
  • Analytical mind, ability to grasp complex concepts and implement practical solutions.
  • Focus on Quality Management as key lever for successful delivery.
  • Experienced with various PM Solutions (Atlassian JIRA and Confluence, MS Project, etc.).
  • Experience in managing projects of all sizes (3 to 130 members).
Digital Transformation & Change
  • Business Analysis / Process Re-engineering / Requirement Analysis & Engineering, Cross discipline process design (+15 years).
  • Process Excellence (PEX) based on BPMN 2.0 & Lean Principles (+15 years)
  • Business and Organizational Change Management (+15 years).
  • Lean Six Sigma & Continuous Improvement (+7 years).
  • Process & Systems redesign & standardization (+12 years).
  • Services & IT Applications Outsourcing (+10 years).
  • Business Process Outsourcing, incl. applications (+10 years).
Software Development Lifecycle
  • Software Development, Integration, Migration Testing (+15 years).
  • E2E Planning, Design & Delivery
  • Dedicated Standard-Software.
  • Proprietary/in-house Development.
  • Cloud-/Web-/HOST-/Client-Server Solutions.
  • COTS-Cloud-Legacy Integration. 
  • SAP ERP Implementations.
  • Technical Integration (JEE, ESB, Middleware & IT-Security).
  • Multi-location (On-/Offshore) Setup.
IT Service & Operations
  • Service Management.
  • DevOps.
  • ITIL & COBIT Process-Framework.
  • Manage Teams with multi-cultural background and variable size.
  • Application Lifecycle Management and Operations.
  • Infrastructure Management.
  • Workplace/Client Management.
  • Unified Communication & Collaboration.
  • IT Risk and Security Management.
Enterprise Architecture
  • Design and implement enterprise architecture standards, executable capabilities and process models.
  • Connect Business requirements with IT architecture.
  • Own IT Vision and Strategy.
  • Own Target Application Landscape (TAL), Operating Application Landscape (OAL), Roadmaps and Architecture principles.
  • Simplification and Standardization.
  • Foster early know-how on new technologies and solutions such as Blockchain, IOT or Telematics.
IT Solutions & Programing Expertise
  • ERP Solutions (SAP, Oracle).
  • Supply Chain Management Systems
  • CRM Solutions (Salesforce, SAP, MS Dynamics, Siebel/Oracle CRM).
  • BPM and Workflow Automation (Pega, K2, Camunda, SAP).
  • DMS Packages (Wordpress, Liferay).
  • RPA-Robotics (UIPath, Automation Anywhere, BluePrism).
  • Billing & Payments Solutions, Financials (SAP FI-CA, SAP FS-CD, Blackline, etc.).
  • Predictive Analytics & AI, Big Data.
  • Atlassian JIRA and Confluence, MS Project, MS SharePoint
  • Languages: Cobol, ABAP, MS Access, SQL, Windows, Java).
  • Notations: UML, BPMN 2.0, DMN.
Leadership, Strategy and Operations
  • Business Leader, Strategy-/Management Consultant.
  • Vision, Mission, Strategy, Strategic Planning and Execution.
  • Customer Relationship, Customer Centricity, KYC, GDPR, FATCA.
  • Sales, Channels, Marketing, Products & Distribution.
  • Finance & Controling, Order to Cash, Billing & Payments.
  • Risk, Compliance, Internal Controls.
  • HR/HCM, Payroll, Compensation.
  • Manage Teams with variable size (3-130 team members) in mixed location/-cultural setup.