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Work experience

Mar 2016Present

Sr. Instructional Designer

WellMed Medical Management

Using the ADDIE instructional design model and Universal Design, I create curriculum maps, design plans, syllabi, information architectures, storyboards, scripts, assessments, and comply with ADA guidelines. I develop print, web-based and instructor-led course materials for corporate training opportunities. Highlights include:

  • Assist in the weekly publication of WellMed Morning Rounds, a weekly newsletter with distribution of almost 1500 clinicians
  • Post-production of a twice-monthly Clinician Q&A Webinar, a Teams platform presentation recording , archived and available online
  • Assist at Learning Sessions, multi-day face-to-face conferences
  • initiate a pilot Knowledge Base
  • Propose a 508 compliance training program for instructional designers
  • Constructing: a roadmap for capacity growth, cross-training instructional designers in multiple projects
  • Considering: a proposal to avoid ID burnout, leaving time for professional development
Apr 2015Present

Evaluation Associate

Independent Reports

In accordance with return on investment principles, Independent Reports evaluates effectiveness in achieving instructional purposes and objectives. Independent Reports designs and administers program evaluations that advance teaching and learning systems and professional development projects. Such measurements and reflections are necessary for strategic planning and help to achieve goals to improve both policy and practice. Responsibilities include:

  • Serves as a strategic consultant to education leaders and policy makers
  • Offers an integrated suite of services including outcomes assessment, research, analysis, evaluation, and report writing
  • Partners with leaders across all levels in a variety of organizational structures (e.g., associations, foundations, non-for-profits, states, districts, and universities)
  • Helps clients achieve their goals of enhancing the quality of education systems, professional development and training
Jul 2012Apr 2015

Sr. Instructional Designer

Instructus Media Ltd.

I was responsible for the instructional integrity of courseware and the selection and successful application of appropriate instructional strategies. I also ensured the successful attainment of instructional goals and clients' learning objectives.

    • Worked with clients and content experts to establish objectives, collect and organize course materials, develop architecture and storyboards

    • Worked with design team for graphics and style

    • Worked with development team for programming and SCORM functionality

    • Met deadlines with quality-assured product

Nov 2007May 2012

Educational Development Specialist

UT Health Science Center at San Antonio

Planned and conducted faculty development opportunities on numerous teaching and learning topics. Collaborated with faculty to develop and evaluate case-based learning materials. Communicated with Teaching With Cases project team. Performed assessment activities for teaching and learning activities, providing quality enhancement recommendations to faculty and administrators. Researched, evaluated and applied appropriate instructional and inquiry methods. Managed department website and various media resources.

Jan 2001Oct 2007

Acting Director, Center for Teaching and Learning

California State University, Dominguez Hills

Initiated, coordinated, and supported programs that assisted faculty to advance excellence in teaching and learning. Designed and implemented seminars focusing on professional development activities for new faculty. Developed and facilitated faculty workshops on Universal Design, course management, and other related, pedagogically sound course enhancements. Initiated and facilitated a faculty-mentoring program. Project managed a team in the development of an Instructional Materials Accessibility Plan, a campus-wide initiative to make all instructional materials ADA compliant by 2012. Instructed classes on digital skills for educators. Had primary responsibility for the management of resources, staff, and budget for the CTL. Worked closely with IT to embed instructional technology practices into infrastructure considerations. Conducted student focus groups to collect and analyze course effectiveness feedback.

Nov 1997Dec 2000

Academic Department Director

The Art Institute of LA

Administrated curriculum development, accreditation, and the departmental budget in a start-up opening of a new branch. Directed recruitment, selection, supervision, development, and evaluation of faculty in the multimedia and graphics departments. Instructed multimedia and web design applications classes.


VP and CFO

Independent Leather Manufacturing, Inc.

An historic and family-owned manufacturing facility capable of processing garment leather with $3M in annual sales. Led executive operations with up to 125 employees at peak periods, including accounting, projections, inventory tracking, and human resources.



EdD (Doctorate)

Pepperdine University

Courses build students' competencies in the areas of new media, knowledge creation and collaboration, and emerging technologies. In addition, students receive increased training in conducting formal research and evaluation. 

Jan 1995Jan 1996


State University of New York at Albany

Courses prepare students for leadership positions in government, social service, health-related fields, corporate training, and development of educational media products. Students in the program can alternatively create a general program of study on issues of educational theory and practice tailored to their specific background and career goals.



UT San Antonio

Courses promote the development and application of scientific knowledge through high-quality, innovative research and scholarship as well as to prepare effective and culturally competent teachers, scholars, and community leaders.


Forward thinker with excellent communication skills, collaborator, negotiator and leader.

Career Responsibilities -- Demonstrated Skills: Selected Applications

  • Professional development -- Training, consulting, mentoring, and facilitation:  Promoted core values and mission through programs for faculty and staff focused on leadership, technical and non-technical skills
  • Project leadership -- Task-oriented resource management: Grew a fully functional faculty learning center
  • Technology specialties -- Concept, design, development, and production: Produced videos, websites, podcasts, interactive modules, social media sites, and desktop publishing
  • Communication -- Writing, speaking, and media design: Performed academic and corporate promotions, publications, and presentations
  • Evaluation and assessment -- Needs assessment, literature review, method and instrument design, data collection, and analysis: Published and presented research on the impact of faculty development activities
  • Funding development -- Source identification, grant writing, and institutional review: Supported applications to Dept of Edu, NIH, FIPSE, SAAF, RWJF


Scholarly Affiliations

  • Publishing Team (2020) WellMed Morning Rounds, Webmaster, Clinical Resources Center
  • Association for Talent Development (ATD) member
  • American Productivity & Quality Center (APQC) KM member pending
  • Chair (2012) Texas Faculty Development Network
  • Invited manuscript reviewer for POD To Improve the Academy

Selected Workshops/Seminars

  • Facilitating Faculty Learning Communities
  • Interprofessional Education: Challenges and Resources
  • Online Educational Resources: Finders Keepers
  • Study Habits and the Brain
  • Using Active Learning Strategies
  • Teaching with Case Stories

Grants and Fellowships

ELIXR Case Story Peer Review Fellowship ($2,000) 

UT Health Science Education Small Grants Program ($5,000)

Ambrosino, R. Principal Investigator Peel, Jennifer, Collaborator Faculty Development Programs: Measuring the Impact on Instructional Practices, Student Learning, and Motivation

The ELIXR Project: Sharing Faculty Case Stories About Exemplary Teaching. ($2,000)


Ambrosino, R., Principal Investigator Medrano, M., Collaborator How to Assess a Community and Build a Service Learning Project

Selected peer-reviewed publications

Primary Care of Veterans with HIV (2019). Ambrosino, R., Editorial Manager. HIV, Hepatitis and Related Conditions Programs (HHRC) in the Office of Specialty Care Services Veterans Health Administration U.S. Department of Veterans Affairs.

Ambrosino, R. & Peel, J. (2011). Faculty development programs: Measuring the impact on instructional practices, and student learning and motivation. Journal of Faculty Development.

Souza, T., Carey, T., McMartin, F., Ambrosino, R., Grimes, J. (2011). Using multimedia case stories of exemplary teaching for faculty development. In J.E. Mill & J.E. Groccia (Eds.), To Improve the Academy, v29 (pp. 60-73). San Francisco: Jossey-Bass.

Ambrosino, R. (2009). Mentors as fellow travelers on the road to a successful university career. The Adult Learning Quarterly, American Association for Adult and Continuing Education, 20(1-2), 32-34.

Selected publications and presentations

Peel, J. & Ambrosino, R. (2011). FOOD for Thought: Fast, Online, On-Demand Professional Development. Accepted for presentation at Accreditation Council for Graduate Medical Education (ACGME) Conference. Nashville, TN.

Ambrosino, R. and Peel, J. (2010). Faculty Development Programs: Assessing the Impact on Instructional Practices, Student Learning, and Motivation. Accepted for presentation at Innovations in Education President’s Reception, UT Health ScienceCenter, San Antonio, TX.

Souza, T., Ambrosino, R., Grimes, J., McMartin, F. (2009). Using Multimedia Cases to Change Pedagogical Strategies through Faculty Development. Accepted for presentation at Professional and Organizational Development Network (POD) Conference. Houston, TX.

McMartin, F., Ambrosino, R., Grimes, J., Dosanjh Zucker, K. (2009). ELIXR: Using Web-based, Media Rich, Case Stories to Encourage Innovation in Teaching. Accepted for presentation at 9th Annual International MERLOT Conference. San Jose, CA.

Ambrosino, R. & Piernik-Yoder, B. (2009). Building Faculty Learning Communities at a Health Science Center: A Practical Guide to Winning Support, Organizing for Change, and Implementing Programs. Accepted for presentation at Texas Faculty Development Network Summer Conference. Houston, TX.

Ambrosino, R. (2008). An Action Plan to Adapt Faculty Development Programs to Meet Diverse Campus Needs. Accepted for presentation at Association of American Colleges and Universities (AACU) Conference. Long Beach, CA.

Community Service

  • 2020 WellMed Delivers, Senior Care Urgent Food Delivery
  • 2019 Flag Day, Placing wreaths at gravesites of fallen soldiers
  • 2018 Do Good Week, Remembrances to Veterans in Nursing Facilities


“She is one of the most delightful and talented people I've had the privilege of working with.”

Jennifer Leslie Franklin, Director, Center for Teaching and Learning, CSU Dominguez Hills

“Roberta is simply an experienced professional that has a deep understanding of what it means to educate. During my time at the Art Institute I observed her constantly perfecting balance in her role. She hired well qualified instructors and fully supported them in many ways large and small. She insisted on maintaining high education standards and adhering to the academic guidelines of our central office. Most of all and most important, the students were at the forefront of her concern. That is what being an educational professional is all about. Not an easy task, but she is one individual that can and will meet that challenge.”

Bill Black, Instructor, The Art Institute of Los Angeles


to identify and take advantage of opportunities for growth and performance improvement, opening the door, inviting others to come along



After Effects 2015 Essential Training Certificate

InDesign CC2018 Essential Training Certificate

Knowledge Management Certificate


1.2 CEUs

Texas Teacher Certificate

Commission of Education, TX State Board of Education