- OpenAI API
- RAG
- Prompt Engineering
- Model Governance
- NLP
- 909-231-3320
- Fort Jones, CA
- ryan.e57913@gmail.com
Summary
Accomplished Senior Software Engineer with over 10 years of experience working at top-tier companies such as Meta and Microsoft, as well as AI-driven startups like Vivun. Specializing in AI technologies, including RAG system and NLP, to create innovative, scalable solutions that drive business impact and enhance user experiences. Proven expertise in developing and deploying AI applications while optimizing cloud infrastructure to support cutting-edge products. With a strong foundation in full-stack development, I seamlessly integrate AI capabilities into both front-end and back-end systems. Adept at leading teams, mentoring talent, and aligning technical strategy with business goals to deliver results that advance product evolution and company growth.
Work Experience
Goji Labs
03/2024 10/2025
Senior Software Engineer
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Directed the design and implementation of an AI-powered RAG system, boosting data retrieval efficiency by 50% and enhancing content accuracy.
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Engineered and deployed a prompt engineering framework, improving AI model performance by 30% and reducing errors.
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Integrated AI-driven features into front-end interfaces, increasing user engagement by 20% with real-time personalized interactions.
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Developed full-stack solutions to optimize AI architecture, ensuring seamless interaction across the platform.
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Built and maintained high-performance APIs for AI-driven features, ensuring smooth data flow and platform reliability.
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Mentored junior engineers, sharing best practices in AI systems integration and full-stack development.
Vivun
08/202002/2024
Technical Lead
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Pioneered the AI Sales Agent project, automating key sales tasks and improving sales efficiency by 40%.
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Designed and deployed NLP models to drive AI-powered sales tools, increasing conversion rates by 25%.
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Integrated AI solutions into Vivun’s Go-To-Market engine, enhancing cross-team collaboration and boosting revenue by 20%.
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Architected full-stack platforms to support AI tools, enabling real-time decision-making and intelligent recommendations.
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Refined AI agent models with continuous updates, improving customer satisfaction and overall performance.
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Led and expanded the engineering team, contributing to a 50% YoY increase in customer retention.
Meta
04/201807/2020
Senior Software Engineer
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Contributed to Meta AI for WhatsApp, driving real-time, personalized AI interactions and enhancing user engagement.
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Developed and optimized NLP algorithms to improve AI accuracy and deliver relevant user interactions.
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Integrated AI technologies into WhatsApp’s backend, ensuring seamless communication between services and messaging platforms.
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Designed scalable backend services on cloud platforms, ensuring high performance for large user volumes.
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Collaborated cross-functionally to align AI technology with user experience goals and improve system architecture.
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Mentored junior engineers, promoting AI model integration and best practices in full-stack development.
Micorsoft
06/201604/2018
Software Engineer
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Led the design and development of scalable, high-performance full-stack solutions for enterprise applications.
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Architected backend systems using Node.js and Azure, ensuring high availability and scalability for millions of users.
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Optimized front-end features using JavaScript frameworks, reducing page load times by 30% and enhancing UX.
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Collaborated closely with cross-functional teams to deliver solutions aligned with business objectives and customer needs.
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Led the migration of legacy systems to microservices architecture, improving modularity and deployment speed.
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Enhanced CI/CD pipelines, automating release processes and reducing deployment times by 25%.