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Summary

Seasoned telecom professional with over 18 years of experience leading and executing
Digital Transformation initiatives.
Delivered complex projects, including data migration, and system integration.
With 13 years as a Solution Architect and Project/Technical Manager at Ericsson,
I have spearheaded digital transformation programs for major global telecom clients
consistently excelling in customer-facing roles and achieving high C-SAT scores
With expertise as a business analyst, significant contributions were made in designing
and implementing end-to-end solutions that address complex business.
Possesses a strong technical foundation with certifications in AWS, TOGAF, eTOM, and
Oracle, demonstrating a commitment to continuous professional development.

Work experience Summary

  •  Seasoned telecom professional with over 18 years of experience leading and executing
     Digital Transformation Initiatives.
  •  Proven expertise in leading and delivering complex projects, including data migration,
     system integration, and service delivery.
  •  With 13 years as a Solution Architect and Project/Technical Manager at Ericsson, I have
     spearheaded digital transformation programs for major global telecom clients including T-Mobile, Etisalat Dubai/Egypt, Translink, AL-Madra, and Ooredoo, consistently excelling in customer-facing roles.
  • With expertise as a business analyst and architect, significant contributions were made in designing and implementing end-to-end solutions that address complex business
     challenges.
  •  Successfully managed teams of 25+ and annual budgets exceeding $10M, consistently
     exceeding customer expectations and achieving high C-SAT scores.
  • Possesses a strong technical foundation with certifications in AWS, TOGAF, eTOM, and
     Oracle, demonstrating a commitment to continuous professional development.

Work experience

2011-09present

Solution Architect

Ericsson India Global Services Pvt ltd, Bengaluru, IN

Concise & Impactful: Highly experienced and results-oriented Telecommunication
Enterprise Architect with a proven track record of successfully designing, implementing, and optimizing complex telecommunication systems.
Led Digital Transformation Programs: Developed and implemented digital transformation
initiatives for Consumer and Enterprise customers, delivering in-depth business
workflow and data requirement analyses that resulted in 4.5/5. C-SAT score.
Data Migration Leadership: Developed and executed tailored data migration strategies for major projects such as AL-Madar, T-Mobile, and Etisalat, achieving a flawless 100%
success rate.

Release Management Expertise: Strong proficiency in release management, leveraging
tools such as JIRA, Confluence, remedy, Relgen, and Releaser to manage and deploy
software releases effectively.

Pre-Sales Support: Actively supported pre-sales activities for clients such as Atlantic
Mood, Digitel Venezuela, Orange Jordan, and Unitel Angola, contributing to business
development.

Process Optimization: Transitioned from legacy database processes to advanced
solution-based migration tools (e.g., T-Mobil, TSTT, ALM, UNN). Enhanced deployment
efficiency by 30% through optimized migration scripts and modernized workflows.

2006-022011-09

Senior Consultant, Specialist

CSG INTEC, Independent Technology Sys. Pvt. Ltd, Bengaluru, IN

  • Team leader: Led the design and configuration of key solutions, including Roaming and Billing
  •  solutions, ensuring accurate billing on time for MTN-SA and Alfa MIC1.
    Operational Efficiency Improvement: Identified operational challenges, implementing
    strategic recommendations that enhanced efficiency by 25%. On-site consultancy
    System Testing and Quality Assurance: Conducted thorough testing of business
    scenarios for MTN-SA and Alfa MIC1 on Singl.eView, ensuring system functionality
2004-012006-02

System Analyst

ATOS ORIGIN INDIA PVT LTD, LHS, Seema, Kolkata, IN

Stakeholders Management: Coordinated data migration efforts with external
stakeholders, streamlining schedules to reduce disruptions to business processes.

Education

Master of Computer Application

IGONU

Bachelor of Commerce

Loyola College

Master of Computer Application

P. G. Diploma

Loyola Inst. of Business Admin

P. G. Diploma: Computer Applications
Loyola Inst. of Business Admin

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Qualifications

Core Competencies

Knowledge of end-to-end Telecom
Billing systems
Extensive experience in BSS and OSS
systems within the industry
Proficiency in data migration,
encompassing analysis, design,
development, and implementation
Expertise in transformation projects
including cost, resource, and timeline
planning
Strong analytical and problemsolving

Enterprise Architect
Strong analytical and problemsolving

Customer engagement - Demos,


IT Skills

BSS & OSS systems
Ericsson -LHS BSCS, EOC, ECM.
CS & VS
CSG (Intech) Singl.eView
3PP ARBOR Kenan
Data Migration - ETL tool, Strategy &
Techincal Documentation
Project Management - JIRA, DevOps,
Confluence, SharePoint, MS Project,
MS Team
Scripting - Oracle SQL, PLSQL, Unix &
EPM
Proficient in AWS services

Certifications

  • AWS Certified Solutions Architect
  • OCA -ORACLE Database system
  • OGAF 9.2, TOGAF
  • eTOM, TM Forum

Older Experience

  • Sr. Executive. Aircel/RPG Cellular
  • Assistant Manager Billing, Bharti
  • Service Limited, Chennai
  • Infotel Limited, Chennai