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Summary

I am an experienced Program and Portfolio Manager who manages 5-10 projects / programs within my portfolio: $5M -$135M. In the past 5 years, I've managed the Data Portfolio, the Ad Technology Portfolio and the Streaming Aggregation Portfolio at Foxtel - a leading Australian Media company, with responsibility for guiding teams of 75+ to ensure timely, high-quality deliverables. My role involves planning, creating & tracking project/program budgets, delivery schedules, managing risks/issues and rolling them up to portfolio level for portfolio governance & reporting; also vendor relationship management, and internal/external stakeholder management including with Business and Tech.

I have experience in the following industry domains: Communications & Media, Finance, Electric Utility and Insurance. Having started my career as a developer, my technical background allows for a hands-on style of managing Agile, Waterfall and Hybrid methodology projects in Tech / IT and infrastructure.

I am known for:

  • Being authentic in dealing with team members, stakeholders and vendors which helps gain trust.
  • Being open-minded and willingness to roll up my sleeves to get the job done when the team needs it.
  • Leveraging technical acumen to drive program efficiency and business delivery
  • My ability to analyse complex problems using data and solving or making recommendations

Skills

  • Core skills: Project & Program Management, Portfolio Management, Agile, SAFe, Waterfall, Hybrid, SDLC
  • Strategic Planning, Stakeholder Management, Vendor Management, Budget Management, Risk & Issue Management, Change Management, Team Leadership
  • Soft Skills: Active Listening, Collaborative communication, Problem solving, Team work, Ownership
  • Tools: JIRA, Confluence, Smartsheet, Excel, MS Project, Service Now, HP Service Mgr, Roadmunk, Trello etc.
  • Technology & Domain: Data Analytics, Media/OTT Platforms, Cloud (AWS and GCP) Infrastructure experience, Finance, Electric Utility Work & Asset Management.

Achievements

  • Led and launched 2 products into the Australian market - Hubbl and Lifestyle, resulting in an immediate increase in Foxtel group subscribers by 7%. Planned platform and Infrastructure upgrades to enable HD and 4k video definition
  • Launched a greenfields Data Lake platform using Google Cloud and Looker for Analytics and Reporting. This has provided the opportunity to grow ad revenue 3 times in addition to options for data monetisation
  • Transformed operating model by implementing work management process improvements using a mapping and GPS (geo positioning) based solution. This improved work order turnaround time by 35% thereby reducing operational expenditure

Career Summary

Employer Designation Duration
Foxtel Management Portfolio Manager, Program Lead Sep 2016 - May 2025
Alive Mobile Group Senior Project Manager Mar 2015 to Aug 2016
Commonwealth Bank (HCL) Implementation Manager Jun 2014 to Mar 2015
Southern California Edison (iGATE) Project /Lead, Project Manager Nov 2007 to Jun 2014
Infosys Technologies Ltd. Technical Specialist Oct 2003 - Nov 2007

Work experience

Sep 2016May 2025
Foxtel Management Pty Ltd

PORTFOLIO MANAGER, PROGRAM LEAD

Macquarie Park, NSW

  • Managed the Streaming aggregation portfolio from 2022 - 2024 with a team of 8 direct and indirect reports. Successfully launched Hubbl in Apr 2024 - a $135M streaming product. Overcame multiple stakeholder, cross-functional and regulatory challenges to have a fully compliant product in the market resulting in a 7% increase in subscribers.
  • Managed Foxtel's $20M Data portfolio from 2020 - 2022. Largest of the programs within the portfolio was a new Data Lake implementation using Google Cloud - BigQuery & Looker. Facilitated multi-year roadmap planning and FY-wise budget approvals to ensure strategic alignment and efficient resource allocation for managed business outcomes in quarterly increments.
  • Managed a large vendor-led Salesforce cloud CRM implementation for Foxtel Media (advertising CRM). Experienced challenges with vendor's product capability along with sub optimal velocity of defect fixes. These were overcome by implementing strong governance with C-level stakeholders, ensuring stakeholders have skin in the game and provide appropriate support. This led to successful implementation a few months later enabling the business to realise a 30% efficiency in advertising sales order entry, activation and delivery.
  • Fostered strong relationships with stakeholders through effective communication using quarterly business reviews (QBRs) and aligning stakeholders on delivery priorities thereby enhancing transparency and project alignment to achieve key results (OKRs).
  • Led strategic roadmap development, securing annual funding approvals. Facilitated business cases and project inception, ensuring alignment with objectives.
  • Implemented agile methodologies and represented my portfolio for PI planning, agile scrum processes, streamlining tech team collaboration and improving release synchronisation and business outcomes.
  • Maintained comprehensive reports on project progress and risks, enabling proactive mitigation strategies that ensured project goals were met.
  • Analysed project performance metrics, enabling proactive adjustments that ensured timely delivery and adherence to budget constraints.
Mar 2015Aug 2016
Alive Mobile Group

SENIOR PROJECT MANAGER

(Mobile app design & development - professional services) Mosman, NSW
Client Projects with: CBA, The Star, Western Sydney Uni, Surf Life Saving Australia, and Ramsay Health
Budget: Upto 3 Million Team Size: 20+ (Analysts, Developers, Testers, SMEs)

  • Implemented Agile processes, enhancing team efficiency with custom Jira workflows.
  • Oversaw all projects for the 30-member company - optimizing resource management and project margins, while also ensuring timely completion and enhancing client satisfaction. Including a loyalty program app build for the Star / Echo.
  • Coordinated cross-functional teams to execute project plans, fostering communication and accountability, which led to measurable improvements in project outcomes.
  • Tracked budgets and vendor contracts, improving financial oversight and accountability.
  • Mentored team members in best practices for project management, promoting a culture of continuous improvement and enhancing overall team performance.
  • Developed and tracked detailed project plans using Zoho and Trello, enabling precise resource management and optimizing project margins for clients.
Jun 2014Mar 2015
Commonwealth Bank of Australia (Banking)

PROJECT MANAGER, IMPLEMENTATION MANAGER

Sydney Olympic Park, NSW
Budget: $ 1 Million Team Size: 22 (Analysts, Developers, Testers, SMEs)
Tools used: Jira, MS Project, HP Service Manager

  • Managed and implemented (a) a Business Intelligence solution for identifying and managing Leads & Sales, (b) Multi Currency in SAP Core Banking platform for enabling new products introduced by the bank.
  • Provided in-depth planning, resource management and ongoing schedule status to ensure sync with Program
  • Managed project team of 12 resources for all project development and testing activities for the project.
  • IT Change Management - Handholding Change records/RFCs from initiation to implementation (HP Service Mgr).
  • Implementation and coordination of hand-offs between teams, and sign-off from appropriate Business Users.
  • Addressed Process issues for Deployments along the SDLC.
Nov 2007Dec 2014
Southern California Edison (Electric Utility)

Tech Lead and Project Manager

Budget: US$ 1.5 - 5 Million Team Size: 15 (Analysts, Developers, Testers, SMEs)

Tools used: SAP Project Portfolio Management, MS Project 2010, Service Manager 7.11

  • Led preparation of and client presentation of Business Case Justification, Solution Design and SOW finalisation.
  • Consolidated of all Work Management (WMS) for Transmission/Distribution user groups, to streamline process of work orders initiation, scheduling, tracking, execution and closure/approval. As Project and Tech Lead, I designed an efficient client-server synchronisation solution and Mapping & GPS functionality for the distributed system.
  • Upgraded an Autodesk CAD-based design tool for Estimators to allow for distributing equipment on a design project for electrical connectivity with residential/commercial consumer. The tool also interfaced with GIS & SAP.
  • Led the implementation of a Distribution Management System (DMS) using GE's XA/21 SCADA product.
  • Successfully coordinated a 3-month location-wise deployment of h/w & s/w solution to over 600 users.
Oct 2003Nov 2007
Infosys Technologies Ltd

SOFTWARE ENGINEER, TECHNICAL SPECIALIST

Client Projects with: JP Morgan Chase, UBS Bank, Fidelity Investments, AON Re, SwissRe
Technology: .NET 2.0 (VB.Net & C#), Visual Studio 2005, BizTalk Server, SWIFT Messaging, ACA.NET (SOA), Enterprise Library Jan 2006, MS AJAX, Domino Doc Manager

  • Led Legacy to .NET Migration Automation Solution standardisation as a new service capability for Infosys.
  • Developed and technically led solution delivery, as a MS certified .NET migration expert, for various clients. The projects involved high grade of design requirements (for 2003) such as SOA, transport layer abstraction, interacting with Lotus, MS Word and Excel.
  • Executed project as onsite manager project to a successful project & deployment to over 1000 users.
  • Worked together with Project and Account Managers, on Proposal, SOW and estimation of project. Won development/maintenance projects totalling $1.5M following the success of these projects.

Education

Jan 2011Jun 2013
University of California

MBA

GENERAL MANAGEMENT Jan 2011 - Jun 2013
University of California, Irvine CA, USA

Jul 1999Jul 2003
Manipal Institute of Technology

BACHELOR OF ENGINEERING

COMPUTER SCIENCE AND ENGINEERING Jul 1999 - Jul 2003
Manipal Institute of Technology Manipal, India

Certifications

  • PMP (PROJECT MANAGEMENT PROFESSIONAL) CERTIFICATION      Jan 2014 - Current
  • SAFE (Scaled Agile Framework) CERTIFICATION                                     Jan 2022 - Current