Creating and executing change management and deployment strategies for multiple IT initiatives on a global basis.
Contributing to the design and development of change management and communication deliverables, including the case for change, stakeholder analysis, change impact assessment, communication strategy/plan, leadership action plan, training roadmap, etc.
Engaging key stakeholders to develop change management methods, tools, and templates for project teams, leveraging change management best practices and lessons learned
Planning and conduct change management activities along with executing business strategies.
Customizing and create efficient tools and outputs and deliverables to drive awareness, progress, and success of the initiative.
- Change communications around new global service desk & Windows10 migration
- Video - 11 languages
- SharePoint site
- emails to all staff - 30 languages
- training, internal articles
- management presentations
- quick start guide