Freddie Mac is the nation's largest multifamily capital provider with an array of permanent and bridge loan products as well as credit facilities offered. Its decentralized prior approval model requires each loan to be structured, priced, underwritten and approved at the regional level. Freddie Mac Multifamily is divided into four regions with the Western Region encompassing 13 states from the Rocky Mountains west, including Alaska and Hawaii. Freddie Mac's Western Region.
As Senior Managing Director of the Western Region and regional head of Production and Sales, Mr. Croul was responsible for the overall direction of the region and directly accountable for multifamily loan origination, pricing and structuring in the region along with customer sales and service. Freddie Mac's decentralized structure enabled him to shape the region's overall direction and lead it to become a top performer. He positioned the region to be the lender of choice by developing strong relationships with investors and mortgage bankers, navigating complex situations and building a reputation for efficient execution; served as Freddie Mac's spokesperson at numerous customer events, and public conferences, seminars and forums; and oversaw the day-to-day operations of the firm’s Los Angeles, Irvine, Denver and Seattle offices.
Notable accomplishments:
- Led the region to grow loan volume from $3.2 Billion in 2010 to $13.8 Billion in 2016.
- Led the Multifamily division in annual profit in 2015 and 2016.
- Led the Multifamily division as highest volume region in 2016, displacing Home Office for first time in company history.
- Intensified region’s market presence by adding new offices in Irvine, Denver and Seattle.
- Expanded the regional team from 16 to over 50 people.
Previously, Senior Director of Underwriting and Credit and head of the regional underwriting team .
- Responsible for underwriting and approvals of all loans in region with credit authority up to $50 Million.
- Oversaw underwriting of over 700 loans and responsible for $14.3 Billion in loan approvals.
- Held key advisory positions in company’s credit policy review team and Seller Servicer Advisory Council.
- Instrumental to product and policy development of Lease-Up, Value-Add and Fast Track Rate Lock programs.
- Developed customer training that evolved into annual Workshop in each region that attracts 2,000+ attendees annually.
- Recruited, guided and mentored subordinates with numerous mentees now holding senior roles throughout the company.