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Summary

Passionate and motivated leader with over 15 years of eCommerce and digital marketing experience across North America and Asia, FMCG and Durable Goods. A relentless focus on consumers, on how to deliver something better, always innovating and working together to seek new growth and value. Enjoy communicating cultures and markets, especially in a multinational environment. Multicultural and bilingual in Chinese and English, no accent.

Work History

General manager - Vaast

United Wheels
OCT.2021Jul.2023

- Hired to lead startup China BU within mid-cap global leading bicycle conglomerate. Responsible for overall market entry strategy and execution.

- Reset strategy and turned around operations in the first 6 months. Introduced new product introductions by bringing in outside in innovation to break through material science improvements previously holding back critical product development. 

- Opened up omni-channel sales including owned brick and mortar store, online ecommerce sales such as Tik-Tok and offline distribution to fast charge 1st 1,000 units sold in under 6 months.

- Full P&L ownership, oversee 20+ member full function team, and member of global senior leadership team, directly reporting to Chairman of the board. 

Head of ecommerce

danone
jun.2020oct.2021

- Full P&L ownership of premium waters business online, accounting for 52% of overall China market sales. 

- Led expansion of online business into cross border platforms TMall Global and JD Global, conquering parallel import, driving overall yoy growth of 100%+.

- Established the first direct model and signed JBP with new retail/O2O leader Hema a.k.a Freshippo. 

- Lead full EC team consisting of EC marketing, sales and SOP.  Reporting to Commercial Director of China

ECOMMERCE director

general mills
dec.2017May.2020

- Full P&L ownership of 500M rmb online business (Wanchai Ferry Dumplings and Haagen-Dazs ice cream). Consistent top category share and growth rate of 50%+.

- Designed, built up and led 18 person EC team consisting of EC marketing and EC sales (Alibaba, JD, O2O/delivery, voucher) plus dotted finance and supply chain reports.

- Smoothly transitioned EC sales RTM on key platforms (JD & TMall) from regional to national then distributor to direct and renegotiated key commercial terms.

- Top tier ecommerce activations 4 Superbrand Days, Viya and Lijiaqi livestreams as well as top 11.11 and 6.18 rankings. 

- Signed first ever group level JBP on behalf of General Mills with Alibaba and JD, involving global CEO T2T.

- Expansion into fast growing meal & grocery delivery with triple digit growth.

- Numerous awards from supply chain to digital marketing.

nATIONAL oNLINE tRADE mANAGER

hEINEKEN
AUG.2017dEC.2017

Responsible for B2C, B2B and B2B2C eCommerce for Heineken brands in China. Owning online strategy and the integrated marketing and sales calendar.

Launched Heineken home beer dispenser the Sub and Torp in EC.

Digital Marketing Ecommerce Manager

Philips
Nov.2015JUL.2017

- Responsible for B2C and B2B eCommerce digital marketing, including online merchandising and promotional calendar. Reporting to Global VP of Digital Marketing & eCommerce and dotted to country marketing head. 

- Responsible for 1) eCommerce campaigns/promotions for all key sales days, organic and paid search (SEO/SEM), ROI tracking, social, CRM. 2) Leveraged China to incubate best-in-class practices on behalf of global team.

-Top category brand share, higher than average 30% yoy growth, 110%+ AOP. 30+ stores/dealers.

-Initiated Airbnb x Philips Hue Smart Home "Turn on living" guerilla/viral campaign increasing impression by five fold across multiple media outlets and doubled sales.

- Collaborated with Alibaba TMall on the first in category, big data CVR optimization that led to double digit increases.

Project Team Leader & product owner - Innovation

Philips
apr.2014oct.2015

- Led Agile team of 4 (2 programmers, 1 UI/UX designer, 1 engineer) to drive development of new features, programs and services for online stores to optimize the overall user experience and business goals. 

- Enable our online business through digital innovations and owning product road map, strategy, and monetization. 

-Successfully overcame China's hard differences in digital with new architecture and soft difference in consumers with UI/UX and functionality redesign to launch product MVP. 

- Exclusive integration (industry first and only) of interactive VR brand content on TMall Flagship store (PC, mobile and app formats).

- Delivered double digit increase in traffic and conversion, triple digit increase in engagement.

project member - innovation

Philips
jul.2013Mar.2014

- Responsible for China digital consumer journey research with U&A testing to support greater online transformation.

- Developed and delivered new product concept and prototype to BG for online sales channel (exclusive SKU) estimated @ 2 million euros first year business case.

Jbros.Co.KR - Ecommerce

Entrepreneurial venture
oct.2011jun.2013

-Partnered with local Korean men's apparel store to buy ODM, rebrand as private label  then sell direct 2 consumer online and offline

-Focused on driving site traffic growth and content stickiness.

-Created and sold online & offline "Scott socks" in South Korea, which later expanded to other haberdasheries such as ties, scarves, etc.

Associate consultant

northstar research partners
jun.2008dec.2010

Key Accounts / Projects included: 
- Walmart - Store redesign strategic evaluation (POS, layout & shelving).
- Ford-Mazda - Global 21 countries performance tracking & analysis 
- City/Provincial Government - Hydroelectric pricing study.

Education

bachelor of economics

university of toronto
sep.2004jun.2008

Mission san jose high school

fremont california
sep.2000jun.2004

Personal self

Love traveling, seeing new things and interacting with different people. One of my proudest achievements is filling up the pages of my passport full of visas and entry/exit stamps long before its expiration date.