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IT professional for over 10 years which helped me to work with lots of products and challenges. Always interested in new trends , technologies and transforming organizations .

Work experience

March 2018Present

Get Modern Subject Matter Expert- FastTrack center


FastTrack is our customer success service designed to help customers realize business value faster with the Microsoft Cloud providing customers with a set of best practices, tools, resources, and experts committed to making their experience with the Microsoft Cloud a success.
My role is to help customers realize the value of modernizing their IT infrastructure, management tools and user experiences by introducing new M365 technologies and innovations we provide though workshops and assistance to on-board those services.

  • Engaged with customers across EMEA region to act as a trusted advisor to customers , helping them modernize their management of Windows 10 , Office 365 and Edge using Microsoft Endpoint Manager
  • Built a Windows virtual desktop sandbox to provide self-service training environments for my team
  • Publishing articles on LinkedIn on different topics like Azure , Microsoft graph , modern management and modern workplace. 
  • Managed in partnership with WW peers and managers to define and drive a scalable program to help customers in their journey to Modern Management starting from deploying a Modern Desktop to adopting the latest and greatest experiences and technologies.
  • Contribute to provide business and technical insights to our Engineering teams to so they prioritize and ship the things that matter most to our customers and partners, resulting in increased confidence in our services, broader adoption and higher usage
  • Working with leads and managers to optimize our engagement process to have a smooth and consistent delivery to all our customers worldwide
  • Delivering workshops and trainings for peers to quickly ramp up on new technologies
  • Achieve customer satisfaction, Active Usage and operational scorecards
March 2013March 2018

Domain Infrastructure & Messaging System Team Leader

QNB Alahli

Leading a team of engineers to manage and maintain IT solutions starting from design, high availability, management, business continuity and deployment. Also providing quality IT services to the end users ranging from Infrastructure, productivity , messaging and mobility solutions.

Duties include:

•Monitoring and administration of Exchange environment including managing exchange servers, troubleshooting connectivity issues, applying policies and optimizing performance. 
•Monitoring and administration of Active directory environment including active directory health and authoring group policies.
•Enhance the efficiency of the IT environment through automation.
•Enterprise Mobile device management.
•Administration of System Center configuration manager CB including application deployment, operating system deployment and compliance management.
•Authoring workflows to automate the data center using System Center Orchestrator.
•Administration of Hyper-V environment.
•Maintenance & management of the Critical Windows based Server Environment.
•Supporting a multi-site IT infrastructure of at least 5000 employees.
•Manage Office 365 deployments.
•Monitoring the Environment using Microsoft Operations Management Suite.

• Plan and rollout of Windows 10 along with Office 365 ProPlus
• Design and implementation of Exchange 2010 environment and migration from hosted exchange to On-Premise exchange environment.
• Migration from System Center configuration manager 2007 to System Center configuration manager 2012.
• Design and implementation of SQL 2012 cluster , implementing always-on availability group to achieve high availability in DR  and migration of databases from SQL 2005.
• Design and implementation of Blackberry enterprise server.
• Design and implementation of Mobile device management using MobileIron.
• Implementation of Rights Management Service.
• Deploying test environments on Azure.
• Deploying and administration of Nexthink.

Sep 2009Mar 2013

System Administrator

National Societe generale Bank

Enterprise systems engineer responsible for implementing and administration of Microsoft Technologies.

Duties include:   

  • Maintenance & management of the Critical Windows based Server Environment
  • Managing and monitoring of server backups using EMC Avamar solution
  • Troubleshooting technical problems and implementing solutions
  • Providing technical support via help desk systems for a wide range of applications.
  • Monitoring and administration of Active directory environment.
  • Monitoring and administration of Blackberry Enterprise servers.
  • Deployment of Operating system using Microsoft Deployment Toolkit


  • Migration of Exchange 2003 mailboxes to an Exchange 2007  environment in  a resource forest architecture including active directory migration , authoring scripts to automate the migration process and developing a web application to allow users to reset their mail password.
  • Implementing Read-Only Domain Controllers in branch sites.
  • Migration of On-premise Exchange to a hosted environment.
  •  Migration of 5000 machines from windows XP to Windows 7 remotely using Microsoft deployment Toolkit.


Sep 2006May 2009

Bachelor of Science

Faculty of Computer and Information .Cairo University



AZ-303 Microsoft Azure Architect technologies


Microsoft Certified: Azure Security Engineer Associate


Microsoft Certified: Azure Administrator Associate


Microsoft 365 Certified: Modern Desktop Administrator Associate


Microsoft 365 Certified Fundamentals


Microsoft Certified: Azure Fundamentals


CompTIA Cloud+

Jan 2017

AWS Certified Solutions Architect - Associate

Amazon Web Services



ITIL Foundation


AWS Certified Solutions Architect - Associate

Amazon Web Services

CompTIA Cloud Essentials

Oct 2014


Aug 2014

Microsoft Certified Professional -Windows server 2012

Oct 2013

VMware Certified Associate - Data Center Virtualization(VCA-DCV)

Jul 2012

MCTS- Windows Server 2008 Network Infrastructure and configuration


MCTS-SQL Server 2008 implementation and maintenance


MCTS-Microsoft System Center Configuration Manager


MCTS-Microsoft System Center Configuration Manager


MCITP -Server Administrator on Windows Server® 2008


MCTS- Windows Server 2008 Network Infrastructure and configuration


Articles Published

Personal Information

Date of Birth : 5 January 1988

Marital Status :Single