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Dear Ksenia,


Let me express my interest in Customer Services Head position with Carlson Wagonlit.

My previous experience is very similar with the one desired for Customer Services position. I am effective in up-sell increase, in setting strong relationship with a customers and ensure their loyalty and high communication level. I also managed and coached teams, provided ongoing performance management and experienced with budget management and P&L issues.


What attracts me in Carlson Wagonlit ? –  Chance to join best in class world Leisure and Travel company. I feel myself confident and inspired with this opportunity. Second - opportunities to get a devoted customers, to implement my communication and door-opening skills with companies and persons.


Why can I integrate quickly in Association and be effective ?           – I understand Russian Services market landscape as well as market trends. I possess negotiation drive and can build long-lasting successful customer relations.

My work and negotiating experience are espoused with passion and business drive give odds to many other applicants.


Wish you contact me regarding this vacancy or you need any information you can reach me on mobile  +7 985 410 5146 either via e-mail -


Kind regards,

Sergei Mozhenin


Pyatakhina Galina, CFO at Hearst Shkulev Media, Moscow

I’ve been evidencing Sergey when he’d demonstrated his knowledge and practical skills of proper business conduct

Patrick Furu, Head of Department & Academic Director at Hanken SSE, Helsinki

He is a very focused and motivated person, with great sense of market, experience and an very nice way of dealing different persons. His ability to sell issues to people is exceptional.