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Over 2 decades of enviable exposure, covering a wide spectrum of IT Strategy, Transition & Transformation, Digital Innovation, Operations Optimization, Systems implementation, Outsourcing and Delivery Excellence, Shibu currently holds the position of a CIO & COO in 10kInfo. Invigorating business capabilities through application of technology integrations

Shibu's interventions that are experiential by nature to slice business EPICS into valuable user experiences. Apart from IT Strategy that he holds very close to his heart, his niche area includes HR transformation, human performance and organization effectiveness. An engineering & usability expert with proven adaptability and innovation in program leadership, execution leadership and architectural designs.

Notable Distinctions

  • Awarded by PAYBACK for my technical contributions in blueprinting the architecture & integrating Future Group PoS (Point of Sale) application with Payback. PAYBACK, the largest customer loyalty program lets you earn rewards points on your daily shopping from 100+ online & in-store partners across India, with a single card.
  • Featured among 90 CIOs, in the Coffee Table Book "ICONS of the Digital Era", by Orange Telecom.

Value Proposition

  • Expert in implementing Separation of Concerns (SoC), during design phase.
  • Author data driven approach carving "Business as a Service" to improve customer experiences.
  • Abstracting interfaces from algorithms.
  • Flowchart business EPICS into valuable user experiences.
  • Embrace simplicity by design.

Vertical Growth


10kInfo Data Solutions Pvt. Ltd.,Bangalore-India
Apr 2012Present
  • Recruited by CEO to remedy software and vendor issues carrying negative impact of over $1 million.
    Result: Produced over $1.17 million in annual savings through negotiation with software vendor to alleviate increase in licensing and maintenance fees.
  • Championed implementation of improved testing and QC processes, leading to development of a test lab and utilization of third party analysis tools to increase quality of software.
  • Improved staff and team morale by initiating regular meetings and developing formal training plans, including “Learn-at-Lunch” meetings.
  • Delivered significant savings, improved service levels, and reduce hardware/software complexity by moving to open source platforms.
  • Build structural pillars for recommendation engine boosting consumer engagement.

Enterprise Solution Architect -Data Practice

Future Group, Ahmedabad-India
Oct 2007Mar 2012
  • Principal strategist to inculcate the paradigm, based on managing organization's strategic asset "Data" that fuels growth.
  • Actionable insight on the problems, customers are trying to solve and the technical acumen to understand the merits of approaches for solving them.
  • Work with stakeholders, as a buyer and seller of technology services, delivering broad range of packaged and bespoke applications and complex infrastructure.
  • Lead white-boarding sessions articulating business processes, technology issues and shape solution approaches including design options.
  • Consultative ability to facilitate open communication and fact-based decision making, including strong listening skills.
  • Implementing ARIS (Architecture of Integrated Information Systems), an approach to enterprise modeling, offering methods for analyzing processes and taking a holistic view of process design, management, work flow, and application processing.

Database Architect

Visualsoft Technologies Ltd., Hyderabad-India
Sep 2006Sep 2007
  • Identifying key and common data elements to bind three pillars of data governance -compliance, integration and transformation.
  • Maintains database by determining structural requirements for developing and implementing solutions.
  • Inform, interpret data project sponsors and serve as the liaison between data consumer representatives and governance teams.
  • Document how a logical design will translate into one or more physical databases, enabling flow of data thru successive stages.
  • Building bridge between AS-IS to TO-BE proposed system, with a plan to migrating the existing data.
  • Spearhead a team of 20 DBA’s for  architectural guideline.
  • Promulgate coding conventions and documentation standards.

Sr Database Architect

Capstone Securities, Pune-India
May 2006Aug 2006
  • Key member of the team defining data store for collecting data, transmitted through the channels of NASDAQ, NYSE and other Electronic Communication Networks (ECN’s).
  • Pruning and segregating data providing analytical information for the agent trading online from India.

Database Administrator

Aspect Technology Center, Bangalore-India
Aug 2004Apr 2006
  • Creating sandbag environment for version based implementation of the products for development, and testing.
  • Troubleshooting the problems related to the databases, applications and development tools.
  • Responsible for installation and configuration of third party plug-ins and products to be integrated with data mart for extracting data into the Data mart databases used for enterprise reporting.
  • Optimizing the database parameter by customizing the vanilla installation of the database instance.
  • Building and recovery of data mart’s upon requests from clients of Aspect.
  • Conceptualized to implementation of a PoC (Proof of Concept) in setting up a live call center test bed with Digital Communication Processors.
  • Various other technical duties including, but not limited to, SQL tuning, root cause analysis, code walk through and critiquing code, end-user consultations.

Data Modeler

Wincer Infotech, Bangalore-India
Jan 2002Jul 2004
  • Interact with business analyst to get the functional requirements and translate business needs into data models. 
  • Work with the application development team to build data flows. 
  • Creating logical and physical data models. 
  • Optimize and update logical and physical data models to support new and existing projects. 
  • Develop best practices for standard naming conventions and coding practices to ensure consistency of data models. 
  • Perform reverse engineering of physical data models from databases and SQL scripts.

Oracle DBA

Ministry of Agriculture & Fisheries (Federal Govt), Dubai-UAE
Mar 2001Nov 2001
  • Migrated heterogeneous data (Arabic & English) from flat files to Oracle database.
  • Creates and maintains all databases required for development, testing, pre-production and production usage.
  • Performs the capacity planning required to create and maintain the databases.
  • Performs ongoing tuning of the database instances.
  • Install new versions of the Oracle RDBMS and its tools and any other tools that access the Oracle database.
  • Plans and implements backup and recovery of the Oracle database.
  • Provides technical support to application development teams.
  • Enforces and maintains database constraints to ensure integrity of the database.
  • Administers all database objects, including tables, indexes, views, sequences, packages and procedures.
  • Assists with impact analysis of any changes made to the database objects.
  • Optimizing the database parameter by customizing the vanilla installation of the database instance.
  • Create new database users as required.

Oracle DBA

Bin Salmeen Computers, Abu Dhabi-UAE
Jul 2000Feb 2001
  • Implement database systems based on customer requirements for development, testing, beta and production usage.
  • Identify any issues related to database performance and provide corrective measures on an ongoing basis.
  • Maintain data dictionary as a part of metadata repository for ready reference.
  • Perform space management and capacity planning for database systems.
  • Ensure data quality and integrity in databases.
  • Participate in database design and architecture to support application development projects.
  • Develop security procedures to protect databases from unauthorized usage.
  • Retaining the data hygiene factor during database version upgrade.
  • Conducting weekly/monthly audits of data entry to ensure accuracy and providing users with feedback on their data entry practices.
  • Eliminating obsolete queries and reports running on the database instance.
  • Assists with impact analysis of any changes made to the database objects.

Software Engineer

Vibrant Systems, Vadodara-India
Jan 1996Jun 2000
  • Create complex functions, scripts, stored procedures and triggers to support application development.
  • Participate in database design and architecture to support application development projects.
  • Develop database tables and dictionaries.
  • Perform data back-up and archival on regular basis.
  • Test databases and perform bug fixes.
  • Troubleshoot database related issues in a timely fashion.
  • Coordinate with the team lead & programmers on the current programming tasks.


Master in Computer Application

The MS University
Jan 1993Jan 1996

Master of Computer Applications (MCA) is a three-year professional Master's Degree in computer science. The post graduate program is designed to meet the growing demand for qualified professionals in the field of Information Technology.


Six Sigma, Black Belt Certified

Six Sigma is a set of techniques and tools for process improvement. Six Sigma seeks to improve the quality output of process by identifying and removing the causes of defects (errors) and minimizing variability in business processes.  It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization ("Champions", "Black Belts", "Green Belts", etc.).

TOGAF 8 for Enterprise Architecture

TOGAF®, an Open Group Standard, is a proven enterprise architecture methodology and framework to improve business efficiency. A reliable enterprise architecture standard, ensuring consistent standards, methods and communication among enterprise architecture professionals. The Open Group TOGAF Certification Program for People (the Program) is intended to make certification available to people who have knowledge and understanding of TOGAF

Core Competence

Entrepreneurship, Technology management, Team building, Strategic planning, Product design & development, Lean operations, New business development.


Progressive Management
  • Architectural evolution & comprehending constraints. 
  • Revitalizing teams by bridging their capabilities versus vulnerabilities.
  • Assurance to stakeholders thru governance frameworks.
  • Consultative ability to facilitate open communication.
Organize Chaos
  • Start with what you do now,
  • Agree to pursue evolutionary change rather than revolutionary change,
  • Respect the current process, roles, responsibilities & titles,
  • Encouraging leadership at all levels.
Negotiation & Advocacy

Strong  negotiation,  advocacy  and communication,   both  written,  verbal and excellent  presentation  skills  in  English.

Worked under pressure

Ability  to  effectively  advocate  for  trade  justice  issues  in  a  highly  charged  political   environment.


Work  as “passionpreneurs” transforming ideas as simple as pastime activity into viable business venture & build monetizing platform over the same.

Attention to Detail

Ability to balance competing and demanding situations with strong attention to detail and deadlines.

About Me

Growing up among chaos was normal - everyday, everywhere. But learning to be experimental, looking things in new ways, to get an organized view and efficiently navigate through them producing desired results was something, I still cherish to work with …

Enabled by technology, the environment has changed, the way I author things have changed. But still I enjoy being a growth hacker & continue to be attracted by challenges presented around chaos, bloomed within inefficiencies. 

A communication evangelist, welcoming to talk about technology & business.