Nathan Hauritz

• Responsible for all the organization access and it's system.
• Participating in the planning, development, and management of visitor center.
• Assisting in the development of visitor policies, procedures, standards, and directives.
• Preparing periodic schedules, gathering data, and making recommendations regarding system improvements.
• Responding to inquiries and investigations, and resolving visitor related problems.
• Participating in the development of department goals and objectives; recommending, implementing, and administering the policies and procedures to enhance operations.
• Supervising the visitor center employees, and making sure all business related and customer services are in place.
• Monitoring the team attendance, and all type of leaves.
• Ensuring all visitors information are recorded.
• Detecting the employee's weakness and improving/developing upon it.
• Arranging all organizational events, ceremony visitor accesses.

• Trained the employee's into well-rounded professionals.
• Taught all aspects of floor duties, how to clean everything from bathrooms to floors and freezers.
• Created a fast-paced environment without overdoing it while serving customers efficiently and satisfactorily.
• Honed memorization skills because of the multitude of recipes at the store.
• Ran the register and counter change duties with ease.

Held the responsible for an area of 15 quick-service locations, that included:

• Trained and managed unit Supervisors' schedules.
• Monitored and managed the labor and COGS (Cost of Goods Sold) costs.
• Participated in short and middle-term financial and operational planning.
• Participated in marketing and sales promotions of the products offered.
• Monitored and managed revenue and per-cap numbers.
• Monitored and managed cleanliness.
• Managed guest relations, attended and participated in Division meetings.

Achievements:

• Area of supervision realized.
• Highest per-cap numbers.
• Highest revenue.
• The lowest number of guests' complaints.
• Lowest labor cost.