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Professional Summary

A strategic digital marketing and client servicing professional with 10+ years of diverse experience in media, advertising, and digital strategy. Adept in developing data-driven annual operating plans, managing large cross-functional teams, and leading high-value client relationships across verticals like FMCG, fashion, SaaS, healthcare, and technology. Expertise includes media planning, buying, performance marketing, across various channels and client P&L management.

Industry Recognition

Digital 100: Agency Excellence Power List (2026) - Recognised for leadership in driving digital excellence, strategic clarity, and executional impact within the agency ecosystem. - https://lnkd.in/gaNvMGun

Professional Experience

VOLUME

July 2025Jan 2026
Brand Servicing & Digital Director
  • Re-scaled and institutionalised VOLUME’s digital vertical, expanding team strength, platform depth, and revenue impact while owning full P&L responsibility.
  • Accelerated client growth by 5X, scaling combined media spends and driving revenue outcomes, including KANPEKI’s growth from ₹30L to ₹1.2Cr in monthly sales within 6 months.
  • Owned end-to-end digital strategy and execution across QSR / Café Retail (The Coffee Bean & Tea Leaf) and Beauty & Personal Care D2C (KANPEKI), spanning branding, performance, and full-funnel design.
  • Architected omnichannel digital ecosystems across Google, Meta, Amazon Ads, DV360/programmatic, OTT partnerships, marketplaces, and quick commerce, aligned to category-specific growth objectives.
  • Unlocked and scaled advanced media capabilities, including Amazon Video Ads, DV360, OTT partnerships, and strengthened search excellence, securing the Google Partner badge.
  • Directed high-impact brand and market launches, including India-wide franchise marketing, NSO support (OOH + digital), and international market entry (Maldives) for CBTL.
  • Scaled D2C and marketplace performance across website, Amazon, Flipkart, Myntra, and Blinkit, driving ROAS, conversion efficiency, and sustainable spend expansion.
  • Corrected and institutionalised measurement and attribution, collaborating with Google and Meta product teams to deploy automated, decision-ready reporting frameworks.
  • Built and led a 10-member cross-functional team, setting SOPs, review cadences, and performance benchmarks while mentoring talent across brand management and digital functions.

ANR Technology Services

Nov 2022Present
Senior Digital Marketing Manager
  • Led the remote development and execution of digital marketing strategies for a suite of SaaS products.
  • Led SEM, SEO, PPC, email, social media, and content marketing initiatives to drive lead generation and customer engagement.
  • Collaborated with cross-functional teams to optimise conversion funnels and enhance overall ROI through data-driven decisions.
  • Directed end-to-end digital marketing campaigns for SaaS product launches while working remotely.
  • Coordinated with design, product, and sales teams to ensure messaging consistency and campaign alignment.
  • Monitored key performance metrics, conducted A/B testing, and adjusted strategies to improve conversion rates and customer acquisition.
  • Led the setup of end to end measurement & tracking for organic and paid visitors.

FoxyMoron Digital Marketing Pvt. Ltd.

Dec 2021Oct 2022
Media Client Servicing Manager

Brands:

  1. Manyavar, Mohey, Mebaz & A.O. Smith
  • Research and study audiences and products to make a robust and efficient media strategy.
  • Keeping track and ensuring that business objectives of the Client is fulfilled along with media KPIs that are expected
  • Responsible for addressing client queries and actively participating in strategic discussions in addition to performance analysis and post campaign evaluations
  • Identifying room for growth and improvement in existing business, striving for efficient utilisation of resources and media
  • Website traffic and heat map analysis through Google Analytics and customer behaviour analysis using Delve.AI and various other third-party tools

Publicis Sapient

July 2020Jan 2021
Senior Associate - Digital Marketing Operations

Brands:

  1. GSK
  • Led a portfolio of GSK & Pfizer products for NA region on Google & Bing Search
  • Reviewed platform performance through SA 360
  • Implement innovative ideas for the account such as beta features
  • Effective optimisations skills and hacks to impact 20% growth in traffic

Essence - GroupM/WPP

Mar 2019Jan 2020
Media Activation Manager

Brands:

  1. Google (Hardware) - NA, EMEA & APAC 
  2. adidas - India

Scope:

  • Google - Owned performance & sales of Google Hardware products such as Chromebooks, Pixel phones, Pixel buds, etc.
  • adidas - Led the branding and performance marketing of the brand through Print, OOH, Digital

Responsibilities:

  • Led end-to-end activation and execution for Google Hardware Products and adidas, covering branding and performance marketing across web and app ecosystems.
  • Owned campaign activation, launch readiness, and ongoing optimisation, ensuring timely delivery of promotions, product launches, and quarterly initiatives across markets.
  • Drove Google Search, YouTube (Video + Display), Programmatic & 3rd party publishers for Google Hardware Products across APAC, North America, and EMEA, managing BAU operations alongside launch-and-scale programs from execution, optimisation to reporting on key KPIs.
  • Acted as the primary digital media owner for adidas India, leading Google media planning, budget allocation, execution, and client communication in coordination with integrated planning and channel leads.
  • Translated client and servicing briefs into clear activation roadmaps, aligning media KPIs with business objectives and seasonal priorities.
  • Delivered performance efficiency improvements (ROAS, CPA, CPI) through structured optimisation, testing frameworks, and rapid iteration.
  • Led measurement and reporting using Google Analytics (Google Hardware) and AppsFlyer (adidas), preparing weekly, monthly, and quarterly performance reviews for internal and client stakeholders.
  • Championed process innovation and scalable execution, introducing faster ways of setting up campaigns, ads, and extensions across accounts and markets.
  • Mentored and coached junior team members on campaign setup, optimisation, and best practices, while supporting motivation and performance through regular feedback cycles.
  • Proactively pitched new ideas, platform betas, and activation approaches to client servicing and planning teams to support upcoming product launches and growth opportunities.

Accenture in India - On Site @ Google

Nov 2016Feb 2019
Team Lead - Digital Marketing (Google Ads)
  • Consulted 1000+ LCS (Large Customer Segment) clients/agency partners as a vendor to Google via email or video call support.

Cognizant - On Site @ Google

July 2014 Nov 2016
Google Ads - Specialist
  • Consulted 10,000+ SMB's with 98.5%+ client satisfaction rate and account growth rate of 80% in ROAS, CPA & optimisation score.

Skills

  • Marketing Communications, Media & Digital Strategy
  • Media Planning & Buying
  • Annual Operating Plans & Strategic Pitches
  • Financial Planning, P&L Management, Billing & Forecasting
  • Team Leadership, Training, Mentorship & Hiring
  • Presentation & Power BI Data Visualisations

AI & Advanced Digital Capabilities

AI Tools & ChatGPT Workshop – be10X (Jan 2026) - Applied AI tools for rapid presentation creation, data analysis, workflow automation, and productivity acceleration across strategy, performance marketing, and reporting.

Education

PG Program in Marketing with Specialisation in Digital Marketing

Jan 2020Jan 2021
Institute of Management Technology

3.45 / 4 CGPA

Bachelor of Business Administration (Computer Aided Management)

Jun 2004July 2007
JSS Academy of Technical Education

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