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Summary

Energetic, professional and results-oriented with 9 years dedicated experience in DUBAI working in diverse customer service and sales environments including working as a Certified real estate consultant for over  6 years handling international client's investments including selling off-plan and ready properties, leasings and property management with high record of remarkable achievements and customer satisfaction. As well 1 year of work experience in Türkiye, ISTANBUL in the Tourism and hospitality industry as a hotel manager. 

WORK EXPERIENCE :

DUBAI- UNITED ARAB EMIRATES

OCT/2024TIL DATE

SALES ACCOUNT MANAGER at EVOLUTIONS

>Responsibilities held:

1. Client Acquisition & Relationship Management

Identify and engage potential investors, offering tailored consultations to match client needs with our premium real estate projects.

Build and maintain strong relationships with both individual buyers and institutional investors to drive repeat business and referrals.

2. Agency Partnership Development

Source, onboard, and manage relationships with local and international real estate agencies.

Provide agencies with comprehensive project briefings, sales materials, and continuous support to ensure alignment with company sales objectives.

3. Property Sales & Negotiation

Present and promote our real estate projects through property tours, virtual walkthroughs, and personalized presentations.

Lead negotiations, manage offers, and facilitate contract signings, ensuring smooth, client-focused transactions.

4. Market Research & Competitive Analysis

Stay updated on Dubai’s dynamic real estate market trends, pricing, and competitor offerings.

Provide insights and strategic recommendations to clients and management based on market research.

5. Marketing & Sales Strategy

Collaborate with marketing teams to design and implement targeted campaigns, digital marketing initiatives, and promotional events.

Represent the company at property exhibitions, trade shows, and exclusive launch events to attract potential buyers and investors.

6. Sales Administration & Reporting

Maintain accurate sales records and client interactions using CRM systems.

Prepare regular reports for management, detailing sales performance, market feedback, and forecasts.

7. Post-Sales Support

Assist clients throughout the post-sales process, including documentation, property handovers, and addressing any concerns.

DUBAI- UNITED ARAB EMIRATES

Mar/2024OCT/2024

Real Estate Consultant at METROPOLITAN PREMIUM PROPERTIES

Worked in the OFFPLAN TEAM

> Responsibilities held:

1. Providing an excellent customer service to all prospective clients and providing an honest opinion for their future investment or property to buy

2. very good record of customer satisfaction: tenants, investors, buyers, owners.

3. Expert at selling off plan, ready properties and renting out properties.

  • Set and managed appointments to show homes to prospective clients
  • Compared recent property sales to current holdings to ensure competitive market price
  • Helped clients decide between financing options to ensure satisfaction
  • Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals
  • Experienced with legal matters related to the real estate sales process
  • Generated lists of properties compatible with buyer requests and needs
  • Arranged meetings between buyers and sellers when terms needed to be negotiated
  • Assisted in negotiation of terms surrounding purchases
  • Coordinated property closings and oversaw closing procedures
  • Prepared formal documents such as purchase agreements, and lease contracts
  • Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property

ŞILE, ISTANBUL -TÜRKİYE

OCT/2022DEC/2023

HOTEL MANAGER at MILETUS OTEL

 > Responsibilities held:

  • recruiting, training and supervising staff
  • promoting and marketing the business, including developing ways to attract new customers
  • managing budgets
  • maintaining statistical and financial records
  • planning maintenance work, events and room bookings
  • liaising with maintenance and other specialist contractors
  • meeting guests and responding to complaints and queries
  • handling customer complaints and queries

DUBAI- UNITED ARAB EMIRATES

NOV/2020Aug 2021

Real Estate Consultant at METROPOLITAN PREMIUM PROPERTIES

> Worked as Leasing, Selling and investing certified broker by RERA (real estate regulatory agency),

> Achievements: 

1. The largest rental deal in 2020  

2. The top performer in sales and leasing for the month of December in the company for secondary sales team.

> Responsibilities held:

1. Providing an excellent customer service to all prospective clients and providing an honest opinion for their future investment or property to buy

2. very good record of customer satisfaction: tenants, investors, buyers, owners.

3. Expert at selling off plan, ready properties and renting out properties.

  • Set and managed appointments to show homes to prospective clients
  • Compared recent property sales to current holdings to ensure competitive market price
  • Helped clients decide between financing options to ensure satisfaction
  • Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals
  • Experienced with legal matters related to the real estate sales process
  • Generated lists of properties compatible with buyer requests and needs
  • Arranged meetings between buyers and sellers when terms needed to be negotiated
  • Assisted in negotiation of terms surrounding purchases
  • Coordinated property closings and oversaw closing procedures
  • Prepared formal documents such as purchase agreements, and lease contracts
  • Accompanied and advised buyers during visits and inspections to ensure satisfaction with value and condition of property

DUBAI- UNITED ARAB EMIRATES

OCT/2018NOV/2020

Real Estate Consultant at FAM PROPERTIES

> Worked as Leasing, Selling and investing certified broker by RERA (real estate regulatory agency),

> Achievements: 

1. Been in the 2nd place of top sales performers in 2019 Q1 out of 100 agents in the company

2. Excellent clients satisfaction record and reviews. 

> The same responsibilities as mentioned in the previous  job. (not mentioned again to avoid making the CV too long)

DUBAI- UNITED ARAB EMIRATES

MAY/2017sep/2018

Real Estate Consultant at ROYAL HOME REAL ESTATE

> The same responsibilities as mentioned in the previous 2 jobs. (not mentioned again to avoid making the CV too long)

> Worked as Leasing, Selling and investing certified broker by RERA (real estate regulatory agency),

1. Providing an excellent customer service to all prospective clients and providing an honest opinion for their future investment or property to buy

2. very good record of customer satisfaction: tenants, investors, buyers, owners.

3. Expert at selling off plan, ready properties and renting out properties.

Sales Representative at SACOOR BROTHERS

Duties :

  • Supporting the store team and manager to increase revenue streams and profit targets.
  • Greeting &welcoming all potential and existing customers to the store.
  • Matching the customer's needs to the right product.
  • Willing to approach customers and able to close a sale.        
  • Working as part of the sales team providing excellent customer service.
  • Taking customer payments in cash or via credit cards.
  • Excellent product knowledge.
  • Have' fit' measurement experience.
  • Dealing with and resolving customer complaints and concerns.
  • Collecting and updating customers information to ensure an efficient use of CRM and client book
  • Building a great rapport with customers.
  • Having team meeting and sharing best practice ideas with colleagues.
  • Adherence all Company policies and procedures.

DUBAI, Shopping Malls, (Perfumes,Electronics,Medical Products)

20142015

Product Promoter (part timer)

Duties :

  • Attracting new customers
  • Demonstrating and providing information on promoted products/services
  • Creating a positive image and leading consumers to use it
  • Using lectures, films, charts, and/or slide shows
  • Distributing product samples to source new sales opportunities
  • Identifying interest and understanding customer needs and requirements
  • Taking care of  promotional stands and stock products
  • Reporting on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc.)

Education and courses/trainings

Dubai, UAE

High School 2014-2015

The Dubai Land Department

RERA certificate, (Real estate authorized realtor certificate)

The British Council, Dubai

English course at the British Council

SACOOR BROTHERS, Dubai

Specialist Customer Service Training

SCREEN TALENT, Dubai

Achieved a Certificate in TV Presenting

TOMER, ISTANBUL

Turkish course

The full time maker, USA

Course in photography and videography (online course)

Languages:

English

Fluent

Turkish

Fluent 

Arabic

Native

Russian

Moderate 

Skills

key skills
  • Quick adaptation to new work environments
  • Complaint management 
  • Sales co-ordination
  • Business development and expansion 
  • Executive negotiation and presentation
  • Strong communication skills
  • Result oriented  working
  • Working under pressure 
  • Optimization of organizational goals 

Portfolio

Gender : Male

Date of birth : Sep 29 , 1996

Martial status : Single

Nationality : Syrian

Residency status: Resident