Customer Experience & Stakeholder Engagement: Delivering high-quality experiences in fast-paced environments | Building rapport with diverse audiences across cultures, age groups and professional backgrounds | Strong people-focused approach developed through hospitality, events and teaching
Communication & Presentation: Excellent written and verbal communication | Confident public speaker delivering lectures, workshops and presentations | Ability to translate complex ideas into clear, engaging messages
Event & Operations Coordination: Coordinating conferences, workshops and international programmes | Managing logistics, schedules and documentation across multiple workstreams | Supporting delivery in fast-paced environments
Partnership Development: Identifying potential sponsors and strategic partners | Building relationships across the football ecosystem | Supporting partnership outreach and collaboration initiatives | Coordinating projects with international stakeholders
Commercial, Marketing & Fan Engagement: International marketing lecturer | Brand engagement and audience storytelling | Insight into global fan cultures through match attendance across the UK and Europe
Sports Industry Engagement: Active involvement in the football ecosystem through Fair Game UK partnership work | Participant in the GIS Global Sports Summit | Ongoing sports marketing and sponsorship training through Barça Innovation Hub
Strategic Thinking & Problem Solving: Marketing strategy and business model insight | Blue Ocean Strategy | Translating strategic objectives into practical actions | Analytical and solution-focused approach