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Skilled at creating and implementing standard practices and procedures to effect dramatic improvements in efficiency, productivity, and business processes toward successful attainment of organizational goals. Expert in organizational management, process and performance improvement, program and project leadership, as well as training and development. Equipped with excellent communication, leadership, and motivational skills; able to effectively interact with physicians, patients, and executive management. Successful in developing and implementing effective strategies and plans using high-caliber management qualifications.

Professional Profile

A visionary Vice President and trusted business partner in delivering transformational business development and auditing projects that achieve the most demanding budgets, objectives and deadlines. Demonstrates the ability to conduct in-depth research and analysis to pinpoint cost effective solutions, business recommendations and process improvements. Extremely confident in communicating professionally and collaboratively across key stakeholders and achieve common goals. An inspirational leader who enjoys mentoring and leading top performing technical, cross-functional and project teams in delivering improved business outcomes.

Core Competencies

  •  Business Development
  •  Strategic Planning
  •  Project Management
  •  Excelled Leadership
  •  Operational Management
  •  Research / Analysis
  •  Team Building
  •  Auditing
  •  Champion for Change

Career Summary



Vice President Operations

  • Providing leadership and direction to ensure the smooth and efficient daily functions of a fast paced operation in regards to sales, purchasing, supply chain, resourcing and distribution
  • Mentoring, managing and developing high caliber management level leaders to cultivate collaboration and build teams who achieve exceptional results in performance, sales targets and business goals
  • Developing and delivering clear and concise strategic plans in alignment with the organizational vision to swiftly meet financial and operational objectives
  • Conducting in-depth research and business analysis to pinpoint cutting edge methodologies and improve resource management techniques
  • Partnered with the Production department’s management team to develop and execute improved standards operating procedures and guidelines
  • Worked collaboratively with Human Resources to create informative training and development of cross-functional staff and increase collaboration

Key Achievement

  • Successfully increased operational performance with the introduction of product promotions and placement
  • Significantly increased efficiency with the delivery of streamlined processes and procedures



Business Operations Analyst

  • Accountable for the planning and management of multiple high value business development projects; efficiently managed competing resources and deadlines to achieve project objectives in a timely manner
  • Motivated and led technical astute project teams with responsibility for defining project scopes, translating business needs and instilling ownership of projects to achieve end-to-end milestones
  • Communicated regularly and professionally with key stakeholders on project progress; actively participated in high-level discussions to deliver cost effective solutions and achieve project budgets and guidelines
  • Enforced strict compliance of multiple regional regulatory guidelines and ensured work was completed to an exceptional quality standard

Key Achievement

  • Served as a champion for change to deliver transformational business results

Federal Reserve Bank of Minneapolis



  • Conducted the lifecycle of auditing projects in the areas of management, information technology, finance and operations in accordance with the corporate annual audit plan to assess financial controls as well as accuracy and efficiency of records
  • Defined project scope for operational, information technology, financial and SOX audits; selected and promoted detailed procedures in compliance with regulatory guidelines to the management team
  • Investigated and identified deficiencies in control and process and documented evidence-based recommendations for improved control points and reporting
  • Collated materiality, pertinence and documentary evidence to prepare and present cost effective and innovative business solutions to the management team
  • Cultivated collaboration across the operation and encouraged team building and information sharing to achieve common goals under aggressive deadlines

Key Achievement

  • Successfully developed and implemented a comprehensive auditing plan to increase efficiency and improve management of scheduling and resources

Education and Qualifications

St Cloud State University




  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Publisher
  • Microsoft Outlook
  • MS Access
  • SharePoint




Jul 2015Present

Creating a Culture of Accountability

  • Create a culture of accountability by developing accountability at the individual level, team level, and brand level.
  • Set employee expectations, create incentives, and align the practice of accountability with the values of your organization.

Jul 2015Present

Operations Management Foundations

Identify the operations systems in your workplace and use operations management tools and concepts to improve outcomes, efficiency, and innovation.

Jul 2015Present

Management Foundations

  • How to choose the right style of management for you and your workplace.
  • Hire and onboard employees
  • Address performance problems
  • Resolve conflict
  • Manage time, budgets, and performance goals.
  • Transitioning from a peer to a manager
  • Managing multiple generations
  • Letting employees go.

Swank Healthcare

Jul 2015Jul 2018

Basic Medical Terminology

Identify basic medical terminology by learning how to combine root words with prefixes and suffixes to find medical meanings. Understand and identify different types of roots, prefixes and suffixes used in medical language.

Swank Healthcare

Jul 2015May 2018

Federal Government Auditing

Explains rationale for Centers for Medicare and Medicaid Services (CMS) audits, their prevention, and current CMS trends and compliance issues.

Swank Healthcare

Jul 2015Sep 2017

Guide to the Use of Social Media

Discusses processes, pitfalls, and policies related to the use of social media in the healthcare environment.

Swank Healthcare

Jul 2015Aug 2016

HIPPA Privacy, Security and Omnibus Rules

Describes the Health Insurance Portability and Accountability Act (HIPAA) and specific rules that affect healthcare entities and business associates, such as contractors and subcontractors; describes the basic principles and limitations of the Privacy and Security rules, and explains the Omnibus Final Rule, which implemented the Health Information Technology Act, and expands privacy and security rules for protected health information that is stored, maintained, and transmitted electronically